According to your courier they made 3 attempts to deliver but this was never attempted as I work and would see any attempts. 20 notifications that one attempt at home at the same time at a post offi... もっと見る
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レビュアーのコメントを見てみましょう
It's good as I can get the rare items I need and I'm a return customer, but I find the delivery expensive and slow and wish there were most options.
I was a little bit suspicious as I hadn't heard from Beautycos before but the excellent price of one item was just too tempting. Got a confirmation email immediately after I placed my order, including... もっと見る
企業が回答しました
Bought a Jo Malone aftershave for a 30th birthday present. It’s beautifully wrapped so I cannot open it but in anticipation- thrilled with the purchase. A good price and arrived as promised. Would... もっと見る
企業情報
当該企業による記述
Beautycos has one of the largest selections of hair products, skin care products, perfume and make-up as well as everything the beauty heart desires. We sell all the well-known brands that you can get from your hairdresser, beautician and make-up artist, we are just much cheaper. We have a huge selection of all the well-known brands. We employ a wide range of professional staff. At BEAUTYCOS you will find everything from hairdressers, color technicians, nail technicians, materialists to beauticians. We have carefully assembled our team to be able to provide you with professional guidance. We would like to be your favorite retailer of, among other things, shampoo, conditioner and hair treatment.
連絡先
Klaregade 21, 5000, Odense, デンマーク
- +44 20 3318 2576
- Webshop@beautycos.co.uk
- www.beautycos.co.uk
4.1
ほぼ満足
263件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 12％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I have got my order recently
I have got my order recently. All fine. Thank you so much!!
I was waiting for my order for more than a week. But they did come!😊😊
2023年11月19日
自発的なレビュー
BEAUTYCOS.co.uk からの回答
Dear Софія,
Thank you very much for writing a review.
We are so happy to hear that the order arrived safely and that you had an overall great experience.
We always try to ship out orders as quickly as possible, and I know the shipping companies we work together with also do their best to get all packages delivered in time. We have 4-8 delivery days from the order has been picked up by the shipping company.
I wish you a great day
Best regards Malene
Really happy with my purchase and the…
Really happy with my purchase and the time it took to arrive.
I had a slight problem and customer service was very quick to help me and solve it (Thank you Malene)
I would highly recommend this company and I will shop with them again.
2023年10月12日
自発的なレビュー
BEAUTYCOS.co.uk からの回答
Hi
Thank you so much for the positive review, it means a lot to us to read that you’ve had a good experience shopping with us.
We hope that you will come back to shop on our webshop, or visit one of our physical stores in Denmark.
Have a nice day.
With kind regards Kirstine, Beautycos
BEAUTYCOS.co.uk からの回答
Hi
We actually always try to deliver our item within 3-6 business days, so thank you for noticing this! And thank you SO MUCH for the 5 stars, it means a great deal to us when we can see that our customers have had a good experience shopping with us. We hope to see you on our webshop again, or in our physical stores around Denmark.
Have a nice day - Kind regards Kirstine, Beautycos
Excellent
I received the products I ordered within one week. The parcel was well packaged with little usage of plastic. I will use Beautycos again.
2023年11月3日
自発的なレビュー
BEAUTYCOS.co.uk からの回答
Hi
Thank you so much for the 5 stars!!
We hope to see you again on our webshop or in one of our physical stores in Denmark!
Have a nice day – Best Regards Kirstine, Beautycos
BEAUTYCOS.co.uk からの回答
Hi
Thank you so much for the positive review. We are pleased to hear that your order arrived quickly, as we strive to always deliver within 3-6 working days, so that you can enjoy your order as soon as possible. Thank you for shopping with us. We wish you a great day.
Kind regards Kirstine, Beautycos
Good service
Product arrived well packaged. Communication was good. Would use this company again.
2023年10月21日
自発的なレビュー
BEAUTYCOS.co.uk からの回答
Hi
Thank you for taking the time to give us such a nice review. We are so pleased to read that you’ve had a good experience shopping on our webshop, and hope that your order has lived up to your expectations. We hope to see you again on our webshop or one of our physical stores in Denmark.
I hope you have a lovely day,
Kind regards Kirstine, Beautycos
Arrived damaged and wanting me to jump…
Arrived damaged and wanting me to jump through hoops even though I sent pictures.
Didn’t realise it was outside uk even though website says .co.uk took ages to come with not many updates and when it arrived it was bashed when I opened it some of the products where damaged and had leaked over box. The packaging was very poor just wrapped in brown paper which I’m sure they will say is environmentally friendly but lots of better solutions out there to help protect products in transit. I send picture of products all covered in leakage and some had the brown paper stuck to them so can’t use for presents. Now they want pics of box pics of all the paper etc been 2 weeks of emails. Stay well away from them and buy from uk based company where you can actually speak direct if any problems
2023年10月28日
自発的なレビュー
BEAUTYCOS.co.uk からの回答
Dear Harry,
We are sorry you feel you had to jump through hoops.
We are based in Denmark which is also stated on our website.
I can see the shipping company has tried to deliver the package 3 times unsuccesfully as you were not home. They deliver it to a parcelshop on October 19th and you pick it up Saturday 21st around noon.
You first contacted us in the late evening 21st where you sent a picture of the products. As our customer service is closed during the weekend we reply you on Monday where we ask you for your order number as well as how much has leaked as we can only see a small amount. You reply that it leaked all over everything which is not what we can see. We reply shortly after that we need pictures of the box the order arrived in as well as what else was in the box (the other products from your order and the brown paper). You reply the 27th and 28th asking for an update and write that you have thrown the box and paper out which makes it more difficult for us to help. We reply the 31st and have not heard back from you since.
On the picture you have sent it only looks like a little bit of shower gel has leaked from one product and is on two other products out of 8 in total and we can therefore only offer a small discount.
I will reply to you email with our offer. I hope we will be able to find a good solution together.
I look forward to hear from you and wish you a great day.
Best regards Malene
Great website with some quality…
Great website with some quality products at competitive prices. It is not UK website, so takes longer to arrive but I don't find this to be an issue. I am definitely coming back for more.
2023年10月7日
自発的なレビュー
BEAUTYCOS.co.uk からの回答
Hi Giedre! Thank you for your review! We are happy that you were satisfied with your products and delivery!
We wish you a great day!
- Cecilie, Beautycos
BEAUTYCOS.co.uk からの回答
Hi R Dixon! Thank you for your review! We wish you a great day!
- Cecilie, Beautycos
Excellent
Dispatched quickly. The package was well packed and received very fast. Very reliable company.
2023年9月26日
自発的なレビュー
BEAUTYCOS.co.uk からの回答
Hi M.Lim! Thank you for your review! We wish you a great day!
- Cecilie, Beautycos
Great price product and no issues with…
Great price product and no issues with delivery even though it came from outside the UK
2023年9月20日
自発的なレビュー
BEAUTYCOS.co.uk からの回答
Hi Colin! Thank you for your review! We wish you a great day!
- Cecilie, Beautycos
BEAUTYCOS.co.uk からの回答
Hi! Thank you for your review! We wish you a great day!
- Cecilie, Beautycos
First class service and delivery 🚚
2023年9月20日
自発的なレビュー
BEAUTYCOS.co.uk からの回答
Hi Brian! Thank you for your review! We wish you a great day!
- Cecilie, Beautycos
Took our order and prepared and…
Took our order and prepared and dispatched it very quickly.
First class service, with excellent communication.
2023年9月8日
自発的なレビュー
BEAUTYCOS.co.uk からの回答
Hi Colin! Than you for your review!
We wish you a great day!
- Cecilie, Beautycos
Liked the availability of the product
Liked the availability of the product. Not happy about paying £8.99 for the delivery which would take 4-5 days.
2023年9月4日
自発的なレビュー
Good delivery time
Good delivery time. The only place I could get the products I needed at a reasonable price. Only downside is the price for postage.
2023年8月20日
自発的なレビュー
BEAUTYCOS.co.uk からの回答
Hi Mary! Thank you for your nice review! We are very happy, that you were satisfied with your products.
We wish you a great day!
- Cecilie, Beautycos
Ease of use of website
Ease of use of website, delivery speedy and product as requested.
2023年8月25日
自発的なレビュー
BEAUTYCOS.co.uk からの回答
Hi Teresa! Thank you for your review!
We wish you a great day!
- Cecilie, Beautycos
Really good!
2023年8月21日
自発的なレビュー
BEAUTYCOS.co.uk からの回答
Hi Camilla! Thank you for your review!
We wish you a great day!
- Cecilie, Beautycos
My items turned up fine
My items turned up fine. Delivery took about 10 days and postage was expensive. Over all I had no issues
2023年6月5日
自発的なレビュー
BEAUTYCOS.co.uk からの回答
Hi Michelle!
We are happy that you were satisfied with your purchase from us!
We wish you a very good day!
- Cecilie, Beautycos
Great company
I was searching for a hair product that I found on the Beautycos website for the best price.
I made my order which arrived a few days later. I was kept informed through the tracking system all the way.
I will definitely purchase again from Beautycos.
2023年5月16日
自発的なレビュー
BEAUTYCOS.co.uk からの回答
Hi Sarah!
We are happy that you found the products you were looking for and that you were satisfied with the delivery
Have a really nice day!
- Cecilie, Beautycos
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