We were given time to browse without feeling pressured into buying. We were told about the special offers and left to choose our bed before we then approached staff for further info. It was a relaxe... もっと見る
企業が回答しました
所在地
所在地を変更Kittybrewster Retail Park, Bedford Road, AB24 3LJ Aberdeen, Aberdeenshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Spent roughly an hour browsing the great selection of beds and mattresses. With assistance from Kadri who was very helpful, we bought a new bed and mattress. If you`re looking for a new bed or mattr... もっと見る
企業が回答しました
Got excellent in-store help from Kadri, she made us feel very comfortable and secure i our descision. and she was not pushy at all, just kind and informative and let us make up our own minds in our ow... もっと見る
企業が回答しました
This trip was our introduction to Bensons for Beds. The staff that helped us were knowledgeable and took the time to answer all our questions and make sure we were able to find a mattress that was sui... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Aberdeen Kittybrewster Retail Park について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Kittybrewster Retail Park, Bedford Road, AB24 3LJ, Aberdeen, Aberdeenshire, 英国
4.7
優良
117件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great experience! The customer service advisor was calm, and very switched on. She made my decision making very simple.
Overall buying experience was seamless and fulfilling.
2026年7月15日
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
We're so pleased to hear your buying experience was seamless and fulfilling! Thank you for sharing your wonderful feedback with us.
Team Bensons
First class service
First class service. The showroom has so many mattresses to try in all price ranges with knowledgeable, helpful and enthusiastic staff available to guide me through the options.
Delivery exactly on time. Again the delivery staff were careful and experienced. Obviously knew how to get the old mattress down the stairs and the new mattress installed.. super efficient.
2026年7月11日
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
We're so pleased to hear about your excellent experience with our service! It's wonderful that our showroom staff were knowledgeable and helpful, and that your delivery was on time and handled so efficiently.
Great staff with good product…
Great staff with good product knowledge.Very helpful especially our server Scott .Everything was done to a high standard from ordering and delivery.Kept informed daily until mattress had arrived !absolutely delighted with mattress.
2026年7月3日
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
We're so pleased to hear you had such a positive experience with our team, especially with your server. It's wonderful that everything, from ordering to delivery, was handled to a high standard and that you were kept informed daily. We're absolutely delighted that you love your new mattress!
From purchase to delivery and erecting
From purchase to delivery and erecting, the team were polite and courteous at all times. I was kept fully updated from start to finish and their time keeping is explicit. On the day of delivery I was provided with tracking and it was spot on. Their time slot was provided the day before and I can’t fault the whole process. Would definitely use again and recommend them 100%.
2026年7月7日
自発的なレビュー
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
We're so pleased to hear that our team was polite and courteous throughout your experience. It's wonderful that you were kept fully updated and that our timekeeping and tracking were spot on. Thank you for your high recommendation!
I gave it 3 stars due to the delivery
I gave it 3 stars due to the delivery !
No problem at all with choosing and buying the beds. Very pleasant sales people and very helpful.
The delivery was not!! Two men who really couldn’t be bothered, not even a smile . The bed base was marked and damaged and it was a case of well do you want it or not?
They took no care and ours was a very simple delivery (in a bungalow )
Sort them out Bensons or change your delivery company!
Merry hill Dudley DY5
2026年7月4日
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
We appreciate your feedback and are glad to hear you had a pleasant experience choosing and buying your beds. We are very sorry to hear about the issues you experienced with the suppliers delivery service, and we sincerely apologize for the damaged bed base and the unprofessional demeanour of the suppliers delivery team. We will be addressing this with the supplier to ensure the delivery standards are met.
Very happy with mattress
Very happy with mattress. Delivery was as scheduled and the two delivery men were very efficient. No complaints at all.
2026年7月4日
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
We're so pleased you're happy with your mattress! It's wonderful to hear that your delivery was on schedule and that our delivery team was efficient. Thank you for your positive feedback.
Aided and abeded
They had a product we liked, we were happy with the price and the Sales Person was extremely friendly and helpful. It's good that the bed (wooden frame) is to be delivered and assembled. 10/10
2026年6月29日
自発的なレビュー
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
We're so pleased you found a product you liked at a great price, and that our team provided friendly and helpful service. We're delighted you're happy with the delivery and assembly!
Team Bensons
Excellent help and advice from Daisy…
Excellent help and advice from Daisy and all the team - smooth friendly service plus bonus of free fabric freshener sprays - highly recommended!
2026年6月16日
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
We're so pleased our team provided excellent help and friendly service. Thank you for your recommendation!
Team Bensons
Daisy was very helpful
Daisy was very helpful, patient and friendly. No hard sell and listened to what we were looking for and gave us several suggestions.
2026年6月12日
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
We're so pleased our team member was helpful, patient, and friendly. It's great they listened and offered suggestions. Thank you for your kind words!
Team Bensons
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
Thank you for taking the time to leave us a review.
Team Bensons.
Very helpful staff and good quality beds
2026年5月29日
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
We're delighted you're happy with our team and the beds! Thank you for your kind feedback.
Team Bensons
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
We're so pleased you had great service, choice, and a fair price! Thank you for your kind words.
Team Bensons
From the moment we entered the store…
From the moment we entered the store Kadri was polite helpful & very knowledgeable. No pressurised sales just genuinely seeking best bed for our needs & price range.
The delivery team were excellent - respectful of our home & friendly & very efficient. All in all the best experience from Benson Beds. Bed is also super comfy - highly recommend
2026年5月22日
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
We're so pleased to hear about your excellent experience in our store and with our delivery team! It's wonderful that you found our team helpful and knowledgeable, and that you're enjoying your super comfy bed. Thank you for your high recommendation!
Team Bensons
Very friendly and approachable staff
2026年5月10日
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
Thank you! 😊 We’re really glad you found the team friendly and approachable—creating a welcoming experience is so important to us. We really appreciate your feedback! ⭐
The young gentleman in your Bradford…
The young gentleman in your Bradford Forster Square shop was polite, respectful and very helpful I think his name is Ibrahim, the delivery guys Elliot and Simon were also very respectful of our property and removed their shoes on entering very polite and courteous all in all a very good service.
2026年5月9日
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
We're happy to hear that the team member at our Bradford Forster Square location was so helpful and respectful. It's also great to know that the delivery team were courteous and respectful of your property. We appreciate your feedback!
Team Bensons
Delighted customer
Very delighted customer and Annelise was very helpful in making my decision. She sorted everything out through the phone and saved me a trip to the shop on a very busy day. Thank you!
2026年5月4日
自発的なレビュー
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
We're delighted to hear you're a satisfied customer! It's great that our team member was so helpful and saved you a trip to the store. Thank you for your positive feedback!
Team Bensons
I had a very friendly advisor who put…
I had a very friendly advisor who put no pressure on me to make a sale. I was also directed to the machine to help analyse the best mattress for me which was very helpful.
2026年4月26日
自発的なレビュー
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
Thank you! 😊 We’re so pleased you felt comfortable with no pressure and found the mattress analysis machine helpful—it’s great to hear it made choosing the right mattress easier for you. Enjoy your purchase,
Megan | Customer Care Specialist✨
Great quality beds
I have visited the store in Aberdeen-Scotland. Michelle in the store was very helpful and the delivery team, Phil and other gent were fantastic. My bed is great quality and I will definitely return. I highly recommend Bensons for Beds. Thank you.
2026年4月12日
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
Thank you for your kind words! We are thrilled to hear that Michelle, Phil, and the rest of our team made your experience at our store in Aberdeen a great one. We pride ourselves on providing top-quality products and exceptional service. We look forward to seeing you again at Bensons for Beds!
I went to your kittybrewster shop and…
I went to your kittybrewster shop and met with Daisy who was really happy and extremely helpful and great at her job she helped me choose a mattress that was in my budget and also good for my back then she told me about the refurbished mattress I did not feal pressure to buy
2026年4月7日
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
Thank you for the fantastic review! We are so glad Daisy was able to provide you with excellent customer service and help you find the perfect mattress for your budget and back. We take pride in offering high-quality products and a pressure-free shopping experience. Thanks for choosing our Kittybrewster shop! 😸🌟 #happyshopping #greatcustomerservice
Brilliant service…(Daisy-Kittybrewster)
Brilliant service…(Daisy- Kittybrewster) Very knowledgeable, Friendly staff, Excellent offer. We are happy. Broad mattress selection, sofa 3 seater -valuable price.
2026年3月5日
自発的なレビュー
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
We're delighted to hear about the brilliant service you received! It's great to know our staff's knowledge and friendliness, along with the excellent offers, made you happy. We appreciate your feedback!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。