From the time I decided that I needed a new bed through to delivery a few weeks later I was very satisfied with the process. The store staff were very helpful in what bed and mattress I needed. I also... もっと見る
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所在地
所在地を変更Kittybrewster Retail Park, Bedford Road, AB24 3LJ Aberdeen, Aberdeenshire, GB
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We were given time to browse without feeling pressured into buying. We were told about the special offers and left to choose our bed before we then approached staff for further info. It was a relaxe... もっと見る
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The young lady you delt with my wife and I was very helpful and very knowledgeable regarding all the questions we asked.
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From the moment we entered the store Kadri was polite helpful & very knowledgeable. No pressurised sales just genuinely seeking best bed for our needs & price range. The delivery team were excellent... もっと見る
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企業情報
Bensons For Beds - Aberdeen Kittybrewster Retail Park について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Kittybrewster Retail Park, Bedford Road, AB24 3LJ, Aberdeen, Aberdeenshire, 英国
4.7
優良
121件のレビュー
顧客にレビューを依頼しています
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Great quality beds
I have visited the store in Aberdeen-Scotland. Michelle in the store was very helpful and the delivery team, Phil and other gent were fantastic. My bed is great quality and I will definitely return. I highly recommend Bensons for Beds. Thank you.
2026年4月12日
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
Thank you for your kind words! We are thrilled to hear that Michelle, Phil, and the rest of our team made your experience at our store in Aberdeen a great one. We pride ourselves on providing top-quality products and exceptional service. We look forward to seeing you again at Bensons for Beds!
I went to your kittybrewster shop and…
I went to your kittybrewster shop and met with Daisy who was really happy and extremely helpful and great at her job she helped me choose a mattress that was in my budget and also good for my back then she told me about the refurbished mattress I did not feal pressure to buy
2026年4月7日
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
Thank you for the fantastic review! We are so glad Daisy was able to provide you with excellent customer service and help you find the perfect mattress for your budget and back. We take pride in offering high-quality products and a pressure-free shopping experience. Thanks for choosing our Kittybrewster shop! 😸🌟 #happyshopping #greatcustomerservice
Brilliant service…(Daisy-Kittybrewster)
Brilliant service…(Daisy- Kittybrewster) Very knowledgeable, Friendly staff, Excellent offer. We are happy. Broad mattress selection, sofa 3 seater -valuable price.
2026年3月5日
自発的なレビュー
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
We're delighted to hear about the brilliant service you received! It's great to know our staff's knowledge and friendliness, along with the excellent offers, made you happy. We appreciate your feedback!
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
Thank you! 😊 We’re pleased to hear you found a good choice, a good‑quality mattress, and had a positive experience with the delivery team. We really appreciate your feedback,
Megan | Customer Care Specialist🛌
We were greeted warmly by your sales assistant
We were greeted warmly by your sales assistant, Kadri. She explained how sleeppro analysis might give us guidance as to the mattresses best suited to us. We found this useful. She gave us plenty of time to try all the options and put no pressure on us to purchase on that occasion.
2026年3月25日
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
Thank you for the wonderful feedback Marianne! We’re so glad Kadri made you feel welcome and that the Sleeppro analysis helped guide your choices. It’s great to hear you had plenty of time to try everything with no pressure. We really appreciate your kind words,
Megan | Customer Care Specialist💜
Good service
2026年3月10日
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
Thank you for review, we appreciate it
Team Bensons - Jessica
Staff member was fantastic
2026年3月7日
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
Douglas,
We appreciate your feedback! We are so pleased to hear that our staff member provided you with a fantastic experience.
Thank you for your positive review - Lauryn at Customer Care.
Excellent Experience.
The service provided was excellent. The sales person was very professional and highly instrumental for my persuasion to buy the bed. She was just excellent.
2026年2月21日
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
Thank you so much for your wonderful feedback! We’re thrilled to hear the service was excellent and that our salesperson supported you so professionally. We’ll be sure to pass on your kind words—she’ll be delighted!
Megan at Customer Care😊
Excellent customer service salesperson…
Excellent customer service salesperson very knowledgeable and helpful
2026年2月17日
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
We're happy to hear that our salesperson was knowledgeable and helpful, providing you with excellent customer service. Thank you for your positive review – Lauryn at Customer Care 💜
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
We appreciate your positive feedback thank you!
Really helpful sales person
Really helpful sales person. Knowledgeable and gave us various options. No complaints at all.
2026年2月5日
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
We appreciate you sharing your experience! We're so happy to hear that our sales person was helpful, knowledgeable, and gave you options.
This place is a total rip off thay say…
This place is a total rip off thay say you can take stuff back if your not happy with it but thay dont tel you that you dont get your money back thay have done my parents out of £400 as thay took something back this is not good thay are pensinors aswell . DONT BUY ANAYTHING FOR THIS PLACE RIP OFF THAT THAY ARE SHOULD BE A SHAMED STAY AWAY
2026年2月1日
自発的なレビュー
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
Hello Debbie
I am really sorry to hear about your parents’ experience — that’s certainly not how we want anyone to feel. We’d like to look into what happened regarding the return and make sure everything has been handled correctly in line with our returns policy.
We really appreciate the feedback and will review this with our internal team.
Thank you again for your feedback,
Megan at Customer Care
Excellent mattress buying experience😊
Very friendly and knowledgeable staff and very happy with the process to choose a new mattress and pillows.
Highly recommend. 😊
2026年1月29日
自発的なレビュー
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
We're delighted our staff were friendly and knowledgeable, making your mattress and pillow selection process enjoyable. Thank you for your recommendation,
Megan at Customer Care
Excellent & pleasant .…
Both in the store and the delivery service were excellent . Daisy in store was excellent and allowed us to try different beds no rush 5stars for her service .
The delivery drivers were excellent
too .Pleasant and tidy up when finished .5stars to them both.
2026年1月29日
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
We're happy to hear that you received excellent service both in our store and with the delivery. It's great to know that our team member provided you with a no-rush experience while trying different beds, and that our delivery team was pleasant and tidy.
We truly appreciate your feedback.
Megan at Customer Care
Would recommend
Staff in store were amazing no pressure to purchase. When we were ready we were taken care of in a professional manner and everything was explained on what happened next. Delivery guys were also excellent and placed mattress in room and explained how to unpack the mattress safely.
2026年1月23日
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
We're happy to hear that our staff provided an amazing, no-pressure experience in store. We're also glad the delivery team was excellent and explained the unpacking process. Thank you for your positive feedback.
Went in to get a mattress and was shown…
Went in to get a mattress and was shown the one's I liked and I tried out the bed machine which was great service was excellent
2026年1月23日
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
We're so glad you enjoyed your mattress selection experience and that the bed machine and our service were excellent! Thank you for sharing your positive feedback.
Wonderful staff, wonderful experience.
Wayne was super helpful with our purchase and, I must say, he has such a pleasant personality.
Also, there were various options with prices that you would not need to break the bank for.
2026年1月18日
自発的なレビュー
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
We appreciate you taking the time to share your positive experience! We're happy to hear that our team member was helpful with your purchase and that you found affordable options.
Great service
Was greeted by Scott and couldn’t have asked for a better advisor. Scott helped us choose the bed and mattress and went an extra mile ensuring we were satisfied with the services. Daisy was very helpful and friendly, made the whole process very easy. Both are great asset to Bensons.
2026年1月10日
自発的なレビュー
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
We’re thrilled to hear Scott and Daisy made your experience so positive and went the extra mile to help you find the perfect bed and mattress. They’ll be delighted to receive your kind words! Thank you for your positive review – Lauryn at Customer Care 💜
Mr Wayne is a great sales man!!!
Mr Wayne is a great sales man. Funny and pleasing character.
2026年1月12日
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
We’re so glad Wayne made your experience enjoyable with his helpfulness and great character – sounds like a fantastic visit! 💜 Thank you for your positive review - Lauryn at Customer Care
Bensons For Beds - Aberdeen Kittybrewster Retail Park からの回答
We really appreciate your feedback! Friendly service is what we aim for every time.
Until next time, take care,
Megan at Customer Care!
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