The staff in store were incredibly helpful, friendly and informative. I received regular emails and phone calls to keep us up to date on the process. Was delivered on the day that it was expected, it... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The delivery guys were great. Chris and Bradley did a thorough and efficient job with excellent demeanour. The bed is much improved and we have slept better on the new bed. The two ladies in stor... もっと見る
企業が回答しました
The bed and mattress were reduced as ex display. The sales girl seemed lovely and helpful, but was not completely upfront about the costs....the bed could be delivered ( no mention of a charge of £49... もっと見る
企業が回答しました
Our sales person was Sean. Relatively new to his post but had a first class knowledge of the products. He was most helpful, very pleasant and patiently went through all the options available. Not push... もっと見る
企業情報
Bensons For Beds - Andover について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 5 Enham Arch Retail Park, Newbury Road, SP10 4DU, Andover, 英国
- 1264335460
4.7
優良
181件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Was very easier to get the mattress I…
Was very easier to get the mattress I wanted. Was able to try out all the mattresses and after I had made my choice it was very easy to arrange delivery.
2024年10月22日
Disliked being pushed to have the…
Disliked being pushed to have the additional insurance, I had to decline 3 times to the disapproval of the sales women.
2024年10月23日
Electronic bed selector
Good selection, friendly and knowledgeable staff and interesting electronic bed selector
2024年10月10日
Good service
I was dealt with in a very professional way. The assistant found what I was looking for.
2024年8月15日
OK experience all round
Didn't get horrsed by the sales team,
Once we were ready they were there to help.
Delivery was quick.
Negative point was being charged for the delivery. We have no option but get delivery, so being charged extra for something we have to have is disgusting.
2024年7月8日
Mattress shopping. Once we had found the assistant
Once we had found the assistant, she was extremely helpful knowledgeable polite and efficient but the layout of the store meant that she was not immediately obvious when we walked in.
2024年6月26日
Made to feel like a valued customer
Made to feel like a valued customer. Polite, friendly staff who provided an excellent service.
2024年6月13日
The young lady that helped us choose…
The young lady that helped us choose our new bed and mattress was awesome, no pressure, very knowledgeable, my wife and I were extremely impressed.
2024年6月10日
The lady was very helpful in choosing…
The lady was very helpful in choosing bed and mattress appeared to be very knowledgeable about the products you sell which gave me confidence in helping purchase the correct bed for my needs
2024年6月6日
Alex was knowledgeable and helpful and…
Alex was knowledgeable and helpful and we got a great bed at a good price
2024年5月21日
Alex was extremely helpful and made the…
Alex was extremely helpful and made the whole experience so easy. Can’t wait to receive my new mattress in 2 weeks.
2024年3月28日
Exceptionally pleasant customer service…
Exceptionally pleasant customer service from Alexander Shaw, making it easy to make a decision.
2024年3月18日
Great service and shopping experience
I went into the shop to buy pillows, I know they specifically do Tempur.
Whilst browsing we spotted a fantastic deal on an ex-display item.
Alex, helped us and was so friendly, knowledgeable and efficient. He processed the purchase quickly, as I explained we had an appointment, he was just great!
I would not hesitate to recommend this branch, really brilliant staff 🙂
2024年3月4日
Excellent service
What I didn't realise was how many different types of mattresses there are (and price range), the assistants in the Andover branch were very helpful in explaining the difference between them all. With all the information regarding payment methods and delivery options as well, I was able to decide which mattress I wanted, how I was going to pay for it and a delivery date suitable for me.
Happy days 😁
2024年2月22日
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