Excellent service in store from staff. Friendly and knowledgeable about products. Kept well informed about our order’s progress. Delivery on time and exactly as promised. Driver and assistant efficien... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
We had a really positive experience visiting the showroom. There’s a great range of beds and mattresses on display, with plenty of options to try and find what’s right for you. My wife has li... もっと見る
企業が回答しました
Good range of beds. Ash in the Andover store was very helpful, knowledgable and patient with us while we tested every bed in the shop! Delivery was very good as well and having had 4 nights in it I ca... もっと見る
企業が回答しました
The staff in the Andover store are really friendly and helpful. They are let down by the website showing products that are no longer available in the colour we wanted as available to order and not bei... もっと見る
企業情報
Bensons For Beds - Andover について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 5 Enham Arch Retail Park, Newbury Road, SP10 4DU, Andover, 英国
- 1264335460
4.8
優良
187件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We visited Bensons For Beds Andover…
We visited Bensons For Beds Andover store as we wanted to purchase a new bed. We were looked after by a lovely young man who had just recently started at the company. He took the time to explain all the different types of mattresses, bases and headboards. He listened to our requirements and helped us try different beds to find the one that was best for us. Very good service, lovely, helpful staff. We are very happy and we highly recommend this store.
2023年12月29日
自発的なレビュー
Had very good service from Tara
Had very good service from Tara
Very helpful and knowledgeable on all aspects of the bed
2023年11月13日
Bedroom furniture.2 o clock monday 6th of November.time of purchase here and…
First time of purchase here and excellent service provided.
2023年11月7日
The shop assistant was very polite and…
The shop assistant was very polite and friendly with a very good quality of service he was excellent 👌 thanks for your help
2023年10月28日
Andover Store
The member of staff was very helpful and patient with me. She was also very knowledgeable on all of the mattress’s I tried out.
2023年10月24日
Sarah
Sarah, at the Andover centre was very informative giving us all the information we required to enable a decision on the day.
2023年10月26日
Sales assistant was very knowledgeable…
Sales assistant was very knowledgeable and helpful.
2023年10月22日
Quick efficient service to order
Quick efficient service to order. Staff in Andover very helpful.
2023年10月19日
Tara was extremely knowledgeable
Tara was extremely knowledgeable and made it much easier to know which mattress to purchase … great service and experience.
2023年10月22日
Excellent 1st class
Excellent customer service ,exceptional customer experience all starting with a store visit. Staff had excellent product knowledge and there were plenty of beds on show to see .Simple Internet ordering and impresive online product information through to a very professional delivery. And the best bit of all a quality Mattress . Great to have our local Andover store
2023年10月13日
Customer service is amazing
Customer service was amazing we were helped by Tara she’s was so helpful.
2023年10月3日
Very friendly and cheerful, willing to help no matter what
Quick and helpful, knowledgeable about the product in question
2023年9月27日
Friendly, Informative and Knowledgable.
A friendly, informative representative walked us through our options and helped us identify our preferred mattress.
2023年9月21日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Very friendly and efficient service
2023年8月18日
Bensons For Beds - Andover からの回答
Thank you so much for your great review, Leslie! This is exactly the service we strive to give to our customers. - Team Bensons
Satisfied customer
Delivered on time..efficiently ..and with no fuss ..despite the challenge of getting a large mattress up several flights of stairs!
2023年8月3日
Bensons For Beds - Andover からの回答
This is wonderful to hear Jane! Thank you for your feedback. -Team Bensons
Helpful information
I had already looked at your website and the information given on which bed to choose was really helpful. On visiting your Andover store the sales assistant Sam was courteous and knowledgeable, allowing me to decide which mattress to buy.
2023年7月26日
Bensons For Beds - Andover からの回答
Hello Mrs Collins,
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Sam can be given the credit they deserves. - Team Bensons
Friendly Polite
Gay at Andover was friendly polite, helpful and very efficient. I ended up making my purchase of a double bed and mattress over the phone without even going into to store. Highly recommended.
2023年7月21日
Bensons For Beds - Andover からの回答
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
I ordered a wardrobe for £499 in…
After an unpleasant experience. The Bensons team sorted out the wardrobe issues I had. It's taken about 9 months but it is sorted out and I now have a full functioning wardrobe.
2023年6月3日
自発的なレビュー
Bensons For Beds - Andover からの回答
Hi Elaine, we're sorry for the service you have received up to now. This isn't the experience we aim to provide and we always strive to do better in these cases. Thank you for your time on the phone today, your brand new wardrobe is on order and we will make sure this one is perfect. If you need anything else, please don't hesitate to reach out! -Team Bensons
New bed sorted!
Tara did a great job showing us round and explaining the mattress differences. All in all a hassle free experience!
2023年6月24日
Bensons For Beds - Andover からの回答
Thank you for taking the time to leave us a 5* review! -Team Bensons
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