Wendy assisted us at the Ashford store. She was friendly and professional and helped us choose the right bed and frame combination to meet our needs. The only reason I wouldn't give 5 stars is because... もっと見る
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We were very happy with our experience of buying a new bed at Benson for Beds at Ashford in Kent . The whole process of using the trial mattress and the help in choosing the right mattress for our nee... もっと見る
Staff very welcoming and ready to help with our purchase. We knew mainly what we were looking for and given all the options. Tom particularly knowledgeable in our local store . All prices given with n... もっと見る
企業が回答しました
Jon was amazing, gave us time to look and decide then helped us with payment, Jon was polite, helpful and understanding, thanks again Jon
企業情報
Bensons For Beds - Ashford について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 1 Gallagher Retail Park, TN23 7DH, Ashford, Kent, 英国
- 1233646246
4.8
優良
511件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great selection of beds and mattresses
Great selection of beds and mattresses. Efficient and friendly staff
2026年8月12日
Bensons For Beds - Ashford からの回答
Thank you for your fantastic review! We're delighted to hear that you appreciated our selection of beds and mattresses and found our staff efficient and friendly.
Team Bensons
I had a lovely customer experience I…
I had a lovely customer experience I got to try out different mattresses and looked at many beds when I found the one I wanted I knew I would have to get it my overall experience was very welcoming and good.
2026年8月1日
自発的なレビュー
Bensons For Beds - Ashford からの回答
We're so pleased to hear you had such a welcoming and good overall experience! It's wonderful that you were able to try different mattresses and find the perfect bed.
Team Bensons
Bensons For Beds - Ashford からの回答
We're so glad you found our advice both useful and easy to understand. We appreciate your positive feedback!
Team Bensons
Excellent staff
Excellent staff. We were attended to by Tom who explained all that we needed to know and was so patient to answer all our questions
2026年7月17日
Bensons For Beds - Ashford からの回答
We're so pleased to hear that our staff provided excellent service. It's wonderful that our team member explained everything clearly and patiently answered all your questions. Thank you for your kind feedback!
Team Bensons
James and Kay kept me informed of the…
James and Kay kept me informed of the delivery with an estimate eta. Both polite and friendly and removed their footwear before coming in. Quick, efficient delivery.
2026年7月29日
Bensons For Beds - Ashford からの回答
We're so pleased to hear that you were kept informed about your delivery and that our team was polite and friendly. It's wonderful that they removed their footwear and provided a quick, efficient service.
Team Bensons
Bensons For Beds - Ashford からの回答
We're so pleased to hear you were happy with the excellent quality and found our staff genuinely knowledgeable. Thank you for your kind words!
Team Bensons
Great customer service and great care…
Great customer service and great care when delivering the bed to my home! Very friendly and inviting staff in the shop too.
2026年7月16日
Bensons For Beds - Ashford からの回答
We're so pleased to hear that you received great customer service and careful delivery of your bed. It's wonderful that our shop staff were friendly and inviting too! Thank you for your kind words.
Team Bensons
Fabulous Customer Service
Fantastic products at a decent price. Going instore (Ashford) Kaylee was super helpful and non-pressured and helped us with our purchase. Absolutely terrific and spent considerable time running through the options. Bought a single duvet base single mattress on bedside cabinet which were delivered on time professionally and without fuss clearing away all rubbish so recommended to all.
2026年7月20日
Bensons For Beds - Ashford からの回答
Hi Paul,
Thank you for your fantastic review! We're delighted to hear you found our products great value and received such excellent service from Kaylee at our Ashford store.
We're also pleased your delivery went smoothly and that the team took care of everything, including removing the packaging. Thank you for your recommendation and support! 😊
Sleep well,
Bensons for Beds
Bensons For Beds - Ashford からの回答
Thank you for your feedback! We're delighted to hear that you received good service and delivery. Providing a smooth and enjoyable experience from purchase to delivery is what we strive for, and we're pleased we met your expectations. Thank you for choosing Bensons for Beds, and we hope you enjoy your new purchase! 😊
Great customer service
Great customer service. Always in the loop with what was going on and happy to make changes to delivery dates.
2026年7月20日
Bensons For Beds - Ashford からの回答
We're so pleased to hear you experienced great customer service. It's wonderful that you were always kept informed and that we could accommodate changes to your delivery dates. Thank you for your kind feedback!
Thank you for your review - Lauryn at Customer Care 💜
Bensons For Beds - Ashford からの回答
We are so happy to hear you're getting the best night's sleep now! Thank you for your fantastic feedback.
Team Bensons
Excellent service from store to…
Excellent service from store to delivery, they couldn’t have been more helpful when installing our new electric ottoman divan on an extremely hot morning.
Very pleased with our new bed and full size storage underneath. Very smooth operation to raise and lower the bed with remote control and also Manuel buttons on the side.
The store staff at Ashford were extremely helpful the day we ordered and would highly recommend this company. We’re very happy customers!
2026年7月12日
Bensons For Beds - Ashford からの回答
We're so pleased to hear about your excellent experience, from the helpful staff in our store to the smooth delivery and installation of your new bed. It's wonderful that our team provided such great service, even on a hot morning!
Fabulous experience 😁
Fabulous experience 😁
Very helpful knowledgable staff
Delivery was on time n very helpful and friendly
Thank you so much
2026年7月10日
Bensons For Beds - Ashford からの回答
We're so pleased to hear you had a fabulous experience! It's wonderful that our staff were helpful and knowledgeable, and that your delivery was on time, helpful, and friendly. Thank you so much for your kind words!
Communication was good knew about…
Communication was good knew about delivery times
Fast and efficient
2026年7月10日
Bensons For Beds - Ashford からの回答
We're so pleased you found our communication good regarding delivery times and that our service was fast and efficient. Thank you for your kind feedback!
Tom at Bensons for Beds Ashford was amazing!
Tom at Bensons for Beds Ashford was absolutely incredible at helping us from start to finish of our bed buying experience. We had a bit of a rough journey as we ordered a larger bed in the hope of being in our new house, when the sale fell through Tom was so understanding and helpful. We then finally got our new bed delivered to our existing house and it was too big to get up the stairs! So we went back to Tom who was brilliant and sorted us out with a smaller option of bed, added some extra pillows and we still received a refund! Couldn't fault him, he was amazing. The bed itself is stunning and just what we wanted, we have a tv bed and the surround sound system is second to none, my husband is very fussy when it comes to a decent sound system and he is very impressed!
Thank you Tom and thank you Bensons for Beds for being brilliant!!
2026年5月11日
自発的なレビュー
Bensons For Beds - Ashford からの回答
We are absolutely thrilled to hear about your incredible experience! It sounds like you had quite a journey, and we're so pleased that our team was able to provide such understanding and helpful service every step of the way. It's wonderful to know you're enjoying your stunning new bed and its impressive sound system. Thank you for sharing your fantastic feedback!
Helpful and knowledgeable
Friendly staff. Knowledgeable and friendly but not pushy. Good selection of beds and mattresses to look at in store.
2026年7月7日
Bensons For Beds - Ashford からの回答
We're so pleased you found our team friendly and knowledgeable without being pushy. It's wonderful to hear you appreciated the good selection of beds and mattresses in-store. Thank you for your kind feedback!
Wendy was fabulous
Wendy was fabulous. She was very knowledgeable and personable. She is a real credit to the store!
2026年6月21日
自発的なレビュー
Bensons For Beds - Ashford からの回答
We're so pleased our team provided a knowledgeable and personable experience. Thank you for your kind feedback!
Team Bensons
Really nice people in-store when went…
Really nice people in-store when went in to look at beds and really easy to order online would highly recommend and will be buying again in future
2026年6月20日
Bensons For Beds - Ashford からの回答
We're so pleased you found our in-store team helpful and ordering online easy. We appreciate your recommendation and look forward to your next purchase!
Team Bensons
Great variety of beds & mattresses to…
Great variety of beds & mattresses to try out and excellent / no pressure service. Post sales communication and delivery was first class!
2026年6月8日
Bensons For Beds - Ashford からの回答
We're so pleased you enjoyed our variety and no-pressure service. We appreciate your kind words about our first-class post-sales communication and delivery!
Team Bensons
Excellent friendly service
Excellent friendly service. Grest staff in shop. Good updates on the statys of my order and excellent delivery service. Very good range of brands and choice.
2026年5月22日
Bensons For Beds - Ashford からの回答
We're so pleased you received excellent, friendly service from our staff and enjoyed our range of brands. We appreciate your kind words about our delivery service.
Team Bensons
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