The service from the staff was incredible. Bryan helped find a suitable mattress that would fit my budget and liking, and even arranged my mattress to be held in storage until I wanted to pick it up.... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
What an exceptional service from Benson For Beds. We could not fault them. They were absolutely excellent from the point of sale to the final delivery. Luke, the Sales Manager in Aylesbury was so kind... もっと見る
企業が回答しました
We bought a new king size mattress. The price was little higher and there wasn’t much discount available for us in my view, considering that we paid for delivery and again for removing the old mattres... もっと見る
Both Ashley, instore, and the delivery guys were very helpful but only the mattress could be delivered due to the base arriving broken into the distribution centre. Customer service did all they co... もっと見る
企業情報
Bensons For Beds - Aylesbury について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 5 Vale Retail Park, HP20 1DH, Aylesbury, Buckinghamshire, 英国
- 1296336103
4.8
優良
237件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Salesman was friendly and welcoming
Salesman was friendly and welcoming, listened to my requests and needs.
2023年10月3日
Great service, Good price, no pressure.
Popped into Aylesbury branch on the off chance to find a good mattress. We were shown a selection that fitted our criteria. Found just what we needed and at a good price.
Thanks for the care, good service and courtesy shown Ashley.
Looking forward to delivery.
2023年10月2日
Great service
Brian was the perfect salesman, knowledgeable but not pushy. Extremely satisfied so far.
Aylesbury Branch
2023年9月29日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
The assistant was knowledgable when…
The assistant was knowledgable when answering questions. She advised, without being pushy.
I came back next day to purchase a divan. Fez explained the delivery process and how I could change the dates if necessary.
She was a credit to the Aylesbury branch
Thank you for help.
2023年8月29日
Bensons For Beds - Aylesbury からの回答
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Fez can be given the credit they deserve. - Team Bensons
Bensons For Beds - Aylesbury からの回答
We're pleased to hear this Catherine. -Team Bensons
Great customer service.
2023年8月14日
Bensons For Beds - Aylesbury からの回答
This is lovely to hear! -Team Bensons
Good sales service
2023年8月15日
Bensons For Beds - Aylesbury からの回答
Hello Mr Richardson, thank you for taking the time to provide us with this positive feedback! - Team Bensons
Very helpful staff member
Very helpful staff member
Wasn’t pressured as soon as we walked in, was greeted and asked if we needed help. I said I’d let them know.
Talked about different beds & mattresses.
2023年8月13日
Bensons For Beds - Aylesbury からの回答
Hello Ian,
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Would recommend
Helpful, friendly staff, knowledgeable in the products and happily willing to assist. Am looking forward to the arrival of my new bed.
2023年8月6日
Bensons For Beds - Aylesbury からの回答
Hello Natasha
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Luke was absolutely brilliant
Luke was absolutely brilliant, very informative and energetic too! Best customer service I have personally experienced in a LONG time.
2023年8月2日
Bensons For Beds - Aylesbury からの回答
Hello Mr Smith,
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Luke can be given the credit he deserves. - Team Bensons
5 star service
Good variety of display beds to try, member of staff couldn’t do enough to help, 5 star service.
2023年7月17日
Bensons For Beds - Aylesbury からの回答
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
The member of staff Byrne who made the…17 7 1223
The member of staff Byrne who made the experience helpful and relaxing
2023年7月17日
Bensons For Beds - Aylesbury からの回答
Hi Mr Bedford-Shaw, Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Byrne can be given the credit they deserve. - Team Bensons
I gave them my max budget and they gave…
I gave them my max budget and they gave me a great bed that is just within my limit. Lovely customer service
2023年7月3日
Bensons For Beds - Aylesbury からの回答
We are thrilled to hear you love your new purchase, and even happier that the service was 5*! We really appreciate the time taken to leave us this lovely review. - Team Bensons
The salesperson Bryan was very…
The salesperson Bryan was very professional and helpful. Showed me the full range from bottom to top to show me the difference. He was not pushy and very happy with the buying experience
2023年6月22日
Bensons For Beds - Aylesbury からの回答
Thank you for taking the time to leave us some feedback Richard! -Team Bensons
Could not do enough for us very helpful
2023年5月16日
Bensons For Beds - Aylesbury からの回答
Good Afternoon, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Aylesbury store.
Team Bensons
Ashley at your Aylesbury Store was very…
Ashley at your Aylesbury Store was very helpful and professional.
2023年5月29日
Bensons For Beds - Aylesbury からの回答
Thank you for your lovely feedback Jean! -Team Bensons
Good customer experience
Good customer experience. Staff were very helpful and knowledgeable.
2023年5月28日
Bensons For Beds - Aylesbury からの回答
This is wonderful to hear Ian - We really appreciate the time taken to leave us this lovely review. -Team Bensons
Bensons For Beds - Aylesbury からの回答
Hi Antonella, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Aylesbury store.
Team Bensons
Very helpful and curious
2023年5月20日
Bensons For Beds - Aylesbury からの回答
Thank you for your 5* review. -Team Bensons
Bensons For Beds - Aylesbury からの回答
Thank you for your 5* review Mark! -The Bensons Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。