We found the showroom in Aylesbury very well laid out and easy to to brouse around whilst choosing a suitable bed. The young lady who attended to us was extremely patient and helpful. We were r... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I bought a single Slumberland memory mattress from this store and I’m really pleased with how comfortable it is. I thought I would have to pay more for a mattress like this so I am also happy with the... もっと見る
企業が回答しました
The delivery team professionalism was on higher level. I received the confirmation email about timeslot a few days before delivery and on the day of delivery 30 minutes before arrival they've called m... もっと見る
We bought a new king size mattress. The price was little higher and there wasn’t much discount available for us in my view, considering that we paid for delivery and again for removing the old mattres... もっと見る
企業情報
Bensons For Beds - Aylesbury について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 5 Vale Retail Park, HP20 1DH, Aylesbury, Buckinghamshire, 英国
- 1296336103
4.7
優良
225件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good service
The gentleman that helped was very good. Listened to what we wanted and didn’t try and sell you the product which is they way sales people should act.
2023年12月4日
Staff were very knowledgeable and…
Staff were very knowledgeable and answered all questions put to them. The whole procedure was fully explained and completed seamlessly.
2023年11月21日
Excellent service
Ashley greeted me as soon as I walked in, directed me immediately to the product I was looking for and gave me a minute alone to select my colour while he sorted my order. Ashley input the order quickly & efficiently, offered insurance and showed me how the Black Friday was shown on my bill. He was very patient when my card was declined (wrong PIN again) and went through the receipt before I signed it. All with a smile. He couldn’t have been nicer.
2023年11月20日
自発的なレビュー
Very helpful
The sales assistant Faseela was very helpful when she didn’t know the answer to one of our questions she went to find out to make sure she gave us the correct information. Very pleasant experience so far hopefully the delivery will go as smoothly.
2023年11月11日
Shop assistant
Shop assistant, Ashley, was really helpful and knowledgable. I only went in to look at the bed but ended up buying 2
2023年11月8日
Very helpful service.
2023年11月5日
Sleepy heads
Knew what we wanted before entering retail shop. Benson's representative Ashley was very helpful and polite. We will have to see how we fare on delivery before commenting any more. Delivery due in November.
2023年10月9日
Salesman was friendly and welcoming
Salesman was friendly and welcoming, listened to my requests and needs.
2023年10月3日
Great service, Good price, no pressure.
Popped into Aylesbury branch on the off chance to find a good mattress. We were shown a selection that fitted our criteria. Found just what we needed and at a good price.
Thanks for the care, good service and courtesy shown Ashley.
Looking forward to delivery.
2023年10月2日
Great service
Brian was the perfect salesman, knowledgeable but not pushy. Extremely satisfied so far.
Aylesbury Branch
2023年9月29日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
The assistant was knowledgable when…
The assistant was knowledgable when answering questions. She advised, without being pushy.
I came back next day to purchase a divan. Fez explained the delivery process and how I could change the dates if necessary.
She was a credit to the Aylesbury branch
Thank you for help.
2023年8月29日
Bensons For Beds - Aylesbury からの回答
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Fez can be given the credit they deserve. - Team Bensons
Bensons For Beds - Aylesbury からの回答
We're pleased to hear this Catherine. -Team Bensons
Great customer service.
2023年8月14日
Bensons For Beds - Aylesbury からの回答
This is lovely to hear! -Team Bensons
Good sales service
2023年8月15日
Bensons For Beds - Aylesbury からの回答
Hello Mr Richardson, thank you for taking the time to provide us with this positive feedback! - Team Bensons
Very helpful staff member
Very helpful staff member
Wasn’t pressured as soon as we walked in, was greeted and asked if we needed help. I said I’d let them know.
Talked about different beds & mattresses.
2023年8月13日
Bensons For Beds - Aylesbury からの回答
Hello Ian,
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Would recommend
Helpful, friendly staff, knowledgeable in the products and happily willing to assist. Am looking forward to the arrival of my new bed.
2023年8月6日
Bensons For Beds - Aylesbury からの回答
Hello Natasha
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Luke was absolutely brilliant
Luke was absolutely brilliant, very informative and energetic too! Best customer service I have personally experienced in a LONG time.
2023年8月2日
Bensons For Beds - Aylesbury からの回答
Hello Mr Smith,
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Luke can be given the credit he deserves. - Team Bensons
5 star service
Good variety of display beds to try, member of staff couldn’t do enough to help, 5 star service.
2023年7月17日
Bensons For Beds - Aylesbury からの回答
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
The member of staff Byrne who made the…17 7 1223
The member of staff Byrne who made the experience helpful and relaxing
2023年7月17日
Bensons For Beds - Aylesbury からの回答
Hi Mr Bedford-Shaw, Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Byrne can be given the credit they deserve. - Team Bensons
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