Bensons For Beds - Basildon レビュー 

662
•
TrustScore 5段階評価の5

4.9

Unit 1a Mayflower Retail Park, SS14 3AP Basildon, Essex, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The sales person was very helpful. She listened to what we needed. We were able to ‘try’ various beds and her explanations and advice were most useful. There were lots of beds, mattresses and headboar... もっと見る

5つ星のうち4の評価

Rachel at Basildon retail park was very helpful and knowledgeable. There is VERY POOR WIFI connection for customers, this is not the first time this has happened whilst visiting this store. Whilst th... もっと見る

企業が回答しました

5つ星のうち5の評価

When looking for a suitable bed for both myself and my husband your staff member for very helpful, knowledgeable and took time to explain things thoroughly and was very patient. Deliver was when expe... もっと見る

企業が回答しました

5つ星のうち5の評価

Helen at Basildon branch was very helpful and was a little worried about delivery but Lee and his helper were very professional and friendly.


企業情報

  1. 寝室家具店
  2. ・
  3. ベッド専門店
  4. マットレス専門店
  5. 寝具店

Bensons For Beds - Basildon について

当該企業による記述

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

連絡先

  • Unit 1a Mayflower Retail Park, SS14 3AP, Basildon, Essex, 英国

  • 1268525908

4.9

優良

TrustScore 5段階評価の5

662件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(662)

過去12か月のレビュー数: 26,477件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Informative …

When deciding to look for a new mattress we went to Benson Beds where we were shown all different types of mattresses the staff member Sheela was most informative professional with out being pushy she really was most helpful and knowledgeable about the products , I certainly recommend this Basildon store especially this salesperson .

2026年10月28日
5つ星のうち5の評価

The sales person was very helpful

The sales person was very helpful. She listened to what we needed. We were able to ‘try’ various beds and her explanations and advice were most useful. There were lots of beds, mattresses and headboards to choose from. We were given as much time as we needed to decide which bed and mattress to buy.

2026年10月24日
5つ星のうち5の評価

Great customer service

Great customer service. We felt we were not pushed into buying we didn’t want. Would highly recommend

2026年10月21日
Bensons For Beds - Basildon ロゴ

Bensons For Beds - Basildon からの回答

Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed a relaxed, pressure-free shopping experience with our team. Providing helpful guidance without making our customers feel rushed is very important to us. We truly appreciate your kind recommendation and look forward to welcoming you back in the future!

Team Bensons

5つ星のうち5の評価
Bensons For Beds - Basildon ロゴ

Bensons For Beds - Basildon からの回答

Thank you for your wonderful feedback! We're thrilled to hear that you found our advice helpful and enjoyed our delivery service. We strive to provide the best experience for our customers. We look forward to serving you again soon!

5つ星のうち5の評価

Great service from start to finish

Great service from start to finish

Delivery drivers Andy and James were professional and helpful

2026年10月9日
Bensons For Beds - Basildon ロゴ

Bensons For Beds - Basildon からの回答

Thank you for your wonderful feedback! We're thrilled to hear that Andy and James provided you with great service. Our team works hard to ensure a positive experience from start to finish. We appreciate your support!

Here’s to comfier nights and happier mornings,
Megan | Customer Care Specialist

5つ星のうち4の評価

Loads of selection, staff helpful

Rachel at Basildon retail park was very helpful and knowledgeable. There is VERY POOR WIFI connection for customers, this is not the first time this has happened whilst visiting this store. Whilst there, the store lost a sale as another customer could not connect to a WiFi to make payment.

2026年10月10日
自発的なレビュー
Bensons For Beds - Basildon ロゴ

Bensons For Beds - Basildon からの回答

Thank you for your feedback! We're thrilled to hear Rachel provided excellent service. We apologize for the WiFi issues you've experienced and are actively working to improve connectivity. Your input helps us enhance our customer experience. We hope to see you again soon!

5つ星のうち5の評価

Helen, very helpful

Very good customer service from Helen at Mayflower, Basildon. She was really helpful and patient. I havent had delivery yet but hopefully that will all go smoothly.

2026年10月8日
Bensons For Beds - Basildon ロゴ

Bensons For Beds - Basildon からの回答

Thank you for your kind words! We're thrilled to hear about your positive experience with Helen. We strive for excellent customer service and are confident your delivery will go smoothly. If you have any questions, feel free to reach out. We appreciate your support!

5つ星のうち5の評価

Wardrobes good quality

We looked up options for wardrobe online then went to store to have a look , ordered them then and there and staff were more than helpful . Third time we have used Bensons . Good quality furniture be it bed mattress or wardrobes . We had them built by them as well and they were built quickly and efficiently with no mess . Well worth having them build them in the room .

2026年10月8日
Bensons For Beds - Basildon ロゴ

Bensons For Beds - Basildon からの回答

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our team and that you love your new furniture. It's always our goal to provide quality products and excellent service. We appreciate your loyalty and look forward to helping you again in the future,
Megan | Customer Care Specialist

5つ星のうち5の評価

Very happy

Helpful service in store. Allowed plenty of time to browse & decide without any pressure.
Delivery was very good, arrived on time & we were kept informed on the day by text & then a call from the driver.
Paid for recycling of old mattress which was removed & bagged to go on the lorry
Very happy with mattress & all round service

2026年9月28日
Bensons For Beds - Basildon ロゴ

Bensons For Beds - Basildon からの回答

Thank you for your wonderful review! We're thrilled to hear you enjoyed our helpful service and timely delivery. It's great to know that the recycling of your old mattress went smoothly. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again!

5つ星のうち5の評価

Excellent customer service throughout

Excellent customer service in store and afterwards. A knowledgeable sales assistant helped us navigate the store and very wide choice to find the best bed for us.

2026年10月5日
Bensons For Beds - Basildon ロゴ

Bensons For Beds - Basildon からの回答

Thank you for your wonderful review! We're thrilled to hear that our team provided you with excellent service and helped you find the perfect bed. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again!

5つ星のうち5の評価

When looking for a suitable bed for…

When looking for a suitable bed for both myself and my husband your staff member for very helpful, knowledgeable and took time to explain things thoroughly and was very patient. Deliver was when expected and on time and the drivers were friendly , organised and efficient. Couldn’t have asked for better . Thank you for everything.

2026年10月3日
Bensons For Beds - Basildon ロゴ

Bensons For Beds - Basildon からの回答

Thank you for your wonderful review! We're thrilled to hear that our staff provided you with the help and knowledge you needed. It's great to know that your delivery experience was smooth and friendly. We appreciate your kind words and look forward to serving you again!

5つ星のうち5の評価

Five star Sheela

The staff , especially Sheela , were exceptional. Gave us a quote, and time to make up our minds , and even let us know when the items we wanted went on offer .
All round good service

2026年9月14日
Bensons For Beds - Basildon ロゴ

Bensons For Beds - Basildon からの回答

Thank you for your wonderful feedback! We're thrilled to hear that Sheela and our team provided you with exceptional service. We strive to keep our customers informed and satisfied. We look forward to serving you again soon!

5つ星のうち4の評価

We knew what we wanted as had seen in…

We knew what we wanted as had seen in store. And ordered on line in a flash sale

2026年9月23日
Bensons For Beds - Basildon ロゴ

Bensons For Beds - Basildon からの回答

Thank you for your review! We're thrilled to hear you found exactly what you wanted during our flash sale. Your support means a lot to us, and we hope you enjoy your purchase. If you have any questions or need assistance, feel free to reach out!

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