The sales person was very helpful. She listened to what we needed. We were able to ‘try’ various beds and her explanations and advice were most useful. There were lots of beds, mattresses and headboar... もっと見る
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Rachel at Basildon retail park was very helpful and knowledgeable. There is VERY POOR WIFI connection for customers, this is not the first time this has happened whilst visiting this store. Whilst th... もっと見る
企業が回答しました
When looking for a suitable bed for both myself and my husband your staff member for very helpful, knowledgeable and took time to explain things thoroughly and was very patient. Deliver was when expe... もっと見る
企業が回答しました
Helen at Basildon branch was very helpful and was a little worried about delivery but Lee and his helper were very professional and friendly.
企業情報
Bensons For Beds - Basildon について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 1a Mayflower Retail Park, SS14 3AP, Basildon, Essex, 英国
- 1268525908
4.9
優良
662件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ask for Sheela
I visited the store to try out and possibly buy a new mattress. Sheela was the lady who helped me in store and not only was she a lovely, genuine lady, she was very knowledgable, non pushy and really helpful. There was a pretty decent range of mattresses in the store, which was helpful. I ended up making a purchase and taking out finance.
If you're looking for a mattress, go and see Sheela-she's outstanding.
2026年5月26日
自発的なレビュー
Bensons For Beds - Basildon からの回答
We're so pleased to hear about your positive experience in our store. It's wonderful that our team member provided such knowledgeable and helpful assistance, guiding you to find the perfect mattress. We appreciate your kind words.
Team Bensons
Again, first class
Again, first class performance from Bensons. Friendly helpful staff, very efficient delivery. Very easy buying experience.
2026年5月24日
Bensons For Beds - Basildon からの回答
We're so pleased you had a first-class experience with our friendly staff and efficient delivery. Thank you for your kind words!
Team Bensons
We used the Basildon branch
We used the Basildon branch, looking for a bed and mattress.
Robin who assisted us was very helpful and gave us some good advice, didn't rush us either.
Would use again in the future
2026年5月8日
Bensons For Beds - Basildon からの回答
We're so glad you had a positive experience at our Basildon branch and appreciated the helpful advice. We truly value your kind words and look forward to assisting you again.
Team Bensons
Excellent service at the shop
Excellent service at the shop! Very Happy and satisfied with our new bed. Also the delivery service was excellent too. Was on time and had no issues.
2026年5月16日
Bensons For Beds - Basildon からの回答
We're so pleased you received excellent service at our shop and are very happy with your new bed. We're glad delivery was excellent and on time!
Team Bensons
New mattress
We needed a new mattress, as we were passing to go shopping we noticed that there was a Bensons for beds on the May flower. We went in 15 minutes prior to them closing. We knew what we were looking for and tried around 3 to 5 mattress. Robin was very helpful and also knew his products , I kept saying are you sure this is okay as they were waiting to close , he was very genuine when he said he was fine and proceeded to tell us about more mattress upstairs. We chose one and again I had said we could come back. Again he was happy to serve us even though he should have finished at 6pm. First class customer service by Robin. Mattress we have bought is great . The delivery drivers were polite, friendly respectful of my property, put mattress on bed and took away all packaging. Great service and product.
2026年5月22日
Bensons For Beds - Basildon からの回答
We're so pleased to hear about your excellent experience with our team, even when visiting close to closing time! It's wonderful that you received such helpful service and found the perfect mattress. We're also glad the delivery was efficient and respectful of your home. Thank you for sharing your positive feedback.
Team Bensons
Great service from Bensons for Beds
Bought a new bed from Bensons staff at Mayflower store were very helpful Helen made the whole purchase easy and delivery drivers were friendly and respectful .Great experience would highly recommend 👌
2026年4月20日
Bensons For Beds - Basildon からの回答
We're so pleased you had such a great experience with us! It's wonderful our team was helpful and the delivery drivers were friendly. Thank you for your recommendation!
Team Bensons
Easy to buy and get delivered
Easy to buy and get delivered, great friendly staff and install teams
2026年5月16日
Bensons For Beds - Basildon からの回答
We're so pleased you found the buying and delivery process easy, and our team friendly!
Team Bensons - Jess
Delivery
From going to the store ordering the mattress was great was kept informed about delivery the 2 men Alan and jack were excellent delivering the mattress very efficient
2026年5月16日
Bensons For Beds - Basildon からの回答
We're so pleased to hear your experience, from ordering to delivery, was excellent and efficient. Enjoy your new mattress!
Team Bensons - Jess
Bensons For Beds - Basildon からの回答
We're so pleased to hear about your positive experience. Thank you for your kind words!
Team Bensons - Jess
Helpful and did t mind that we great setvicechanges…
Helpful and did t mind that we changes orders. Good knowledge and great communication
2026年5月8日
Bensons For Beds - Basildon からの回答
We're happy to hear that you received helpful service, and that changes to your orders were accommodated. We appreciate your positive feedback on our knowledge and communication!
Team Bensons
Received exactly as seen and delivery…
Received exactly as seen and delivery was right on spot as they said.
Basildon branch has a very nice and helpful staff
2026年5月2日
Bensons For Beds - Basildon からの回答
We're so glad the delivery was on time and you received your order as expected! It's also great to hear that our staff were helpful. Thank you!
Team Bensons
Friendly service
We had good friendly service in the shop, choice of delivery dates, and the delivery went smoothly, they also will put the bed together for you, if purchased. They removed all packaging as well.
Very pleased.
2026年5月2日
Bensons For Beds - Basildon からの回答
We're pleased you received friendly service and had a choice of delivery dates. It's great the delivery went smoothly, with bed assembly and packaging removal. Thank you for your positive feedback!
Team Bensons
Good customer service and knowledge
Good customer service and knowledge. Very friendly assistant. No time did we feel rushed.
2026年4月25日
自発的なレビュー
Bensons For Beds - Basildon からの回答
Thank you for the lovely feedback! 😊 We’re so pleased you received great customer service and knowledgeable advice, and that you never felt rushed — exactly how it should be. We’ll be sure to pass this on to the team! 🌟
Bensons For Beds - Basildon からの回答
Thank you! 😊 We’re delighted to hear you had brilliant service from start to finish. Enjoy your purchase!
Bensons For Beds - Basildon からの回答
Thank you! 😊 We’re really pleased everything was very good from start to finish. Enjoy your purchase and thanks again,
Megan | Customer Care Specialist!🌟
Bed perfect - delivery 10/10
Bed perfect . The delivery was amazing ! So organised . Was given a 2 hour slot the week before . On the day I was given a link so I could track where they were and then they called me 20 minutes before too ! This made the whole experience less painful . No waiting in
2026年4月21日
自発的なレビュー
Bensons For Beds - Basildon からの回答
We're happy to hear the bed is perfect and that the delivery was so well-organized! It's great you were informed about the delivery. Thank you for your positive feedback!
Team Bensons
Bensons For Beds - Basildon からの回答
Thank you! We’re really pleased you’re happy with the service.
We’re delighted to have met your expectations. Please don’t hesitate to reach out if we can assist you again,
Megan | Customer Care Specialist✨
We really appreciated the help that…
We really appreciated the help that Helen gave us in finding the right bed base and mattress which suited our requrements and within our budget. Her knowledge of the products available helped us in choosing the ideal bed for our needs.
2026年4月20日
自発的なレビュー
Bensons For Beds - Basildon からの回答
Thank you for your lovely feedback! We really appreciate you taking the time to share your experience. We’re delighted that Helen’s knowledge and support helped you find the right bed base and mattress to suit both your requirements and budget. We hope you enjoy many comfortable nights ahead,
Megan | Customer Care Specialist💤
Bensons For Beds - Basildon からの回答
Thank you for the lovely feedback! James and Kehinde will be delighted—friendly, polite, and genuinely caring service is exactly what we aim for.
Thanks for sharing the love — enjoy!
Megan | Customer Care Specialist💜
Great staff at Basildon and efficient…
Great staff at Basildon and efficient delivery and assembly.
2026年4月20日
Bensons For Beds - Basildon からの回答
Thank you! We’re delighted the Basildon team and our delivery service made everything run smoothly 😊
Here’s to comfier nights and happier mornings,
Megan | Customer Care Specialist
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