The salesman in the store was knowledgeable, not pushy, friendly, professional and assured me that my time sensitive order would be delivered on the agreed date. Bensons kept me updated with the pro... もっと見る
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Really good experience using Bensons for the first time. The sales person in Beckton (Jay) was really knowledgeable about the products, and not pushy with sales at all. Delivery was on the day specifi... もっと見る
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We had a fantastic experience at Bensons for Beds (Beckton) thanks to Cheriene. She was extremely knowledgeable, personable, and patient throughout the whole process. She took the time to understand... もっと見る
企業が回答しました
At the Beckton store, the staff were friendly. The service we received from Sharice, in particular, really made the experience easier. She approached us to check if we had any queries and provided add... もっと見る
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企業情報
Bensons For Beds - Beckton について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 4a Beckton Triangle Retail Park, E6 6LH, Beckton, London, 英国
- 2085070533
4.8
優良
235件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly helpful
Friendly helpful - kept me well informed of delivery time and respectful to my home
2026年10月28日
自発的なレビュー
The salesman in the store was brilliant
The salesman in the store was knowledgeable, not pushy, friendly, professional and assured me that my time sensitive order would be delivered on the agreed date.
Bensons kept me updated with the progress of my order from the date of purchase to delivery.
I could not have had a better experience all round.
2026年10月11日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Bensons For Beds - Beckton からの回答
Thank you for your wonderful feedback! We're thrilled to hear that you appreciated our timely delivery and professionalism. Our team works hard to provide the best service possible, and your satisfaction means the world to us.
Thanks again for your support—it means a lot!
Megan at Customer Care
best service and value for money Aisha…
best service and value for money Aisha was my sales person helped me all the way through and made sure I took my time to pick the right mattress for me. Thanks
2026年3月14日
Bensons For Beds - Beckton からの回答
Thank you for your wonderful review! We're thrilled to hear that Aisha provided you with excellent service and helped you find the perfect mattress. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again!
Bensons For Beds - Beckton からの回答
Thank you for your wonderful feedback! We're thrilled to hear that our staff and teamwork made a positive impact on your experience. We strive for excellence in every delivery, and your support motivates us to keep doing our best. We look forward to serving you again!
Had a great service from the showroom…
Had a great service from the showroom to the delivery and installation
2026年9月11日
Bensons For Beds - Beckton からの回答
Thank you for your fantastic feedback! We are so pleased to hear that you had a great experience from our showroom all the way through to the delivery and installation. We appreciate your business!
Team Bensons
Jay the assistant was very friendly and…
Jay the assistant was very friendly and helpful without being pushy and helped us choose the right mattress
2026年9月1日
Bensons For Beds - Beckton からの回答
Hi Keir,
Thank you for your lovely review! 😊 We're delighted to hear Jay was friendly, helpful, and able to guide you to the right mattress without any pressure. We'll be sure to pass on your kind words to him. Enjoy your new mattress, and thank you for choosing us,
Megan | Customer Care Specialist⭐
Great company
Great company. Store advisors were extremely helpful. From the sale to the delivery I was very happy. If you're looking for a new bed, give these a try. Definite must.
2026年6月5日
Bensons For Beds - Beckton からの回答
Thank you for your wonderful review! We're thrilled to hear that our team made your experience enjoyable from start to finish. Your recommendation means a lot to us. We look forward to helping more customers find their perfect bed!
Bensons For Beds - Beckton からの回答
Hey Mrs Mann,
Thank you for your lovely review! 😊 We're delighted to hear that everyone you dealt with, from our store team to our delivery service, was so helpful throughout your experience. Providing friendly and supportive service every step of the way is what we strive for. Thank you for choosing us, and we hope you enjoy your new purchase,
Megan | Customer Care Specialist⭐
Good customer service and delivered…
Good customer service and delivered everything on time.
2026年7月13日
Bensons For Beds - Beckton からの回答
We're so pleased to hear you had a positive experience with our customer service and that everything was delivered on time. Thank you for your feedback!
Jay is the best sellsmen I have come…
Jay is the best sellsmen I have come across in Beckton.. So patient and knowledgeable
2026年7月6日
Bensons For Beds - Beckton からの回答
We're so pleased you found our team member to be patient and knowledgeable. Thank you for your kind feedback!
There have been great have someone…
There have been great have someone helping selected correct bed and great options to pay.
2026年7月5日
Bensons For Beds - Beckton からの回答
We're so pleased you had great help choosing the correct bed and found our payment options convenient. Thank you for your wonderful feedback!
Good service and welcoming staff.
Good service and welcoming staff.
Suggestions and explanation was helpful.
2026年7月3日
Bensons For Beds - Beckton からの回答
We're so pleased you received good service and found our staff welcoming. We're glad our explanations and suggestions were helpful.
Had a good experience at the Beckton
Had a good experience at the Beckton, London store. Aisha helped me through picking the right mattresses and bed frames so it was a great service.
2026年7月3日
Bensons For Beds - Beckton からの回答
We're so pleased you had a good experience at our Beckton store. It's wonderful that our team member provided great service and helped you choose the right mattresses and bed frames.
Attentive staff and knowledgeable Staff who understood our requirements…
Staff who understood our requirements and came up with options for us.
No hard selling just information when required
2026年6月30日
Bensons For Beds - Beckton からの回答
We're so pleased our team understood your needs and provided helpful options without any pressure. Thank you for your kind feedback!
Team Bensons
Jay at Beckton Branch - Fantastic!
Jay at the Beckton branch was fantastic! I found my dream bed and mattress with him on the 27th June. It was difficult to find my dream bed in the delivery time we needed but Jay managed to do that for us. He was so accommodating, professional and very knowledgable.
Thank you Jay! You deserve a lot of recognition.
2026年6月27日
自発的なレビュー
Bensons For Beds - Beckton からの回答
We're so pleased to hear our team member provided such fantastic service and helped you find your dream bed and mattress. It's wonderful that they were so accommodating, professional, and knowledgeable.
Team Bensons
Had a fantastic experience at the…
Had a fantastic experience at the Beckton branch of BFB. I will definitely use them again in the future.
2026年5月30日
Bensons For Beds - Beckton からの回答
We are so glad you had a fantastic experience at our Beckton branch! We truly appreciate your kind words and look forward to seeing you again.
Team Bensons
Friendly, Patient & Knowledgeable Service
We had a fantastic experience at Bensons for Beds (Beckton) thanks to Cheriene. She was extremely knowledgeable, personable, and patient throughout the whole process. She took the time to understand what we were looking for, answered all of our questions, and gave us plenty of time to think before making a purchase.
At no point did we feel pressured, and her guidance really helped us make the right decision. Excellent customer service from start to finish — thank you, Cheriene!
2026年4月26日
Bensons For Beds - Beckton からの回答
We are so pleased to hear you had such a fantastic experience with us! It's wonderful that our team member was so knowledgeable, patient, and helped you make the right decision without any pressure. Thank you for your kind words.
Team Bensons
Excellent Service
I would like to express my sincere appreciation for Jayanth at Bensons for Beds. The service he provided was truly outstanding from start to finish. Jayanth was extremely welcoming, professional, patient, and genuinely cared about helping us make the right choice rather than simply making a sale. He took the time to understand our needs, explained everything clearly, answered every question with great knowledge, and guided us through all the options without any pressure.
What really stood out was his positive attitude, attention to detail, and willingness to go the extra mile to make sure we were comfortable and confident with our decision. Excellent customer service like this is rare and makes a huge difference. Jayanth made our experience enjoyable and stress-free, and he is a real credit to the team. Thank you for providing such exceptional service.
2026年5月24日
Bensons For Beds - Beckton からの回答
Thank you for sharing such a wonderful review! We are so pleased to hear that our team member provided such outstanding service. It's fantastic that their welcoming approach, knowledge, and dedication to helping you find the right choice made your experience enjoyable and stress-free. We truly value their commitment to excellent customer service.
Team Bensons
The staff was very helpful.....I went…
The staff was very helpful.....I went for a bed and mattress and I was given ample time for selection....all the options were shown to me to make a decision....truly helpful people....Best time is to shop during sale.
2026年5月15日
Bensons For Beds - Beckton からの回答
We're so glad to hear our team was helpful and gave you ample time to select your perfect bed and mattress! Thank you for your kind words.
Team Bensons - Jess
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