The salesman in the store was knowledgeable, not pushy, friendly, professional and assured me that my time sensitive order would be delivered on the agreed date. Bensons kept me updated with the pro... もっと見る
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Really good experience using Bensons for the first time. The sales person in Beckton (Jay) was really knowledgeable about the products, and not pushy with sales at all. Delivery was on the day specifi... もっと見る
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We had a fantastic experience at Bensons for Beds (Beckton) thanks to Cheriene. She was extremely knowledgeable, personable, and patient throughout the whole process. She took the time to understand... もっと見る
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At the Beckton store, the staff were friendly. The service we received from Sharice, in particular, really made the experience easier. She approached us to check if we had any queries and provided add... もっと見る
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企業情報
Bensons For Beds - Beckton について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 4a Beckton Triangle Retail Park, E6 6LH, Beckton, London, 英国
- 2085070533
4.8
優良
235件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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The staff at the Beckton branch were…
The staff at the Beckton branch were soooo lovely it was a freezing day but they still had warm smiles. I was looking for a spare part for a bed and they were able to take my admin fee and point me in the right direction.
Love you all and your products
2025年2月4日
Bensons For Beds - Beckton からの回答
We appreciate you taking the time to leave us such a lovely review! We're so happy to hear that our staff at the Beckton branch were able to help you find the spare part you were looking for. Take care, Megan at Customer Care
Excellent service in-store
2025年1月2日
Bensons For Beds - Beckton からの回答
Thank you for your 5 star review Mr Ward! We hope you love your new order, Megan at Customer Care
The staff were helpful and attentive
The staff were helpful and attentive. We managed to purchase exactly what we wanted.
2025年1月23日
Bensons For Beds - Beckton からの回答
We appreciate your feedback! We are so glad to hear that our helpful staff assisted you in purchasing exactly what you wanted. Thanks for choosing us, Megan at Customer Care
A very good experience with Bensons for…
A very good experience with Bensons for Beds’ service and I look forward to enjoying the comfort of my new bed.
2025年1月15日
自発的なレビュー
Bensons For Beds - Beckton からの回答
We appreciate you sharing your positive experience with our service. We are delighted that you're looking forward to the comfort of your new bed. Take care, Megan at Customer Care
Shit company to work for it's like a…
Shit company to work for it's like a prison camp management treat there staff like shit it's a horrible company to work for would not let anyone work for bensons for beds
2024年12月19日
自発的なレビュー
Bensons For Beds - Beckton からの回答
Thank you for sharing your feedback Glenford. We’re sorry to hear that your experience with us has been so negative. Your feedback is important to us, and have since shared with the relevant teams. If you’d like to discuss your concerns further, please reach out to us directly.
Best Wishes,
Megan at Customer Care
Bought wardrobes from bensons
Bought wardrobes from bensons
They arrived to install them and forgot the handles
They said they would order them and arrange to fit them on
We waited 2 weeks and heard nothing and I called them, bensons said they are not aware of this and ordered them again
Today they contacted me at 6.49 am to say they would arrive between 2-4pm
I agreed because I was at work till 1pm
Bensons arrived early while I was at work
I told them it’s between 2-4 and they said well it’s an estimate and I should I have waited in all day
I said that’s unacceptable and they said they won’t be coming again and I should deal with it my self
I won’t be using bensons again and I have reported them to the finance company v12 under section 75 of the consumer credit act
I now await a refund from v12 who will persue bensons
What an awful experience
2024年12月10日
自発的なレビュー
Bensons For Beds - Beckton からの回答
Thank you for sharing your experience. We’re very sorry to hear about the issues with your wardrobe installation and the communication around fitting the handles. This is not the level of service we aim to provide, and we completely understand how frustrating this must have been. Your feedback was escalated to the relevant team for review and we have since worked internally to improve our processes.
Thank you,
Megan at Customer Care
The woman who helped us at the Beckton…
The woman who helped us at the Beckton shop was friendly and helpful
2024年11月20日
The two gentleman
The two gentleman, Andy and Tony were true professionals.
Collected the old mattress and unpacked and laid the new without fuss and without any delay or difficulty. Very thankful and pleased with the delivery
2024年11月12日
自発的なレビュー
Nothing very helpful
When I went to the store, the lady was very helpful and she showed me around the bed the mattress and to see which one would I wish well know I buy for myself
2024年11月5日
The sales consultant was brilliant!!
2024年10月29日
A worm welcome from Jay
A worm welcome from Jay . He Explained all available products n makes easy to check out . We have closed all our purchases from benson Beckton . He got very good knowledge about products n made us quick shopping with out waiting
Many thanks
Chandra
2024年10月7日
At bensons for beds in Beckton you can…
At bensons for beds in Beckton you can find greate quality beds, mattresses and furniture at an amazing price.
I recommend 100%.
The sales assistant Jayanth was polite and helpful. He explained everything very clearly through the process. Thank you Jayanth!
2024年10月7日
Wide selection of bed
I had previewed beds at Bensons online and found a wide selection of beds in the store. The sales person made herself know left me to browse in peace.
2024年9月24日
Good customer service
Good customer service
And there was a friendly face when I visited your store in Beckton
2024年10月4日
A good customer care and fantastic…
A good customer care and fantastic information and good help from the management team .
2024年10月1日
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