An over all great experience. From Marcus in the store to the guys delivering. Kept informed through out. Marcus was extremely helpful explaining as we tried several mattresses. Delivery drivers wer... もっと見る
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We had a great experience at Bensons For Beds in Bedford. The staff were knowledgeable and friendly, giving us plenty of time to browse without any pressure. Special thanks to Maz, Marcus, Kyan, and D... もっと見る
企業が回答しました
It has been 12 years since we bought a new mattress and had no idea about the benefits of the latest technology involved. The branch manager at the Bedford store, Maz, was extremely knowledgeable and... もっと見る
企業が回答しました
They come highly recommended especially the Bedford branch From the onset they were very helpful. They listened to what we required and made excellent recommendations. Kept us updated about the deli... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Bedford について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 5 St Johns Retail Park, Ropewalk, MK42 0XE, Bedford, Bedfordshire, 英国
- 1234419486
4.8
優良
376件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Delivery team v helpful and friendly.
2026年8月23日
Very satisfied with the service
Received a call half an hour before delivery which was well within the two hour slot we were assigned. The delivery guys were very polite, helpful and respectful.
2026年8月21日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
The bed is lovely and comfortable
The bed is lovely and comfortable. The process of purchasing was easy. However, I paid for assembly and the job was shabby. The base of the storage compartment was not secured properly. Disappointed at that.
2026年6月6日
Bensons For Beds - Bedford からの回答
Thank you for your feedback! We're so pleased to hear you find your new bed lovely and comfortable, and that the purchasing process was easy. We're truly sorry to learn about the issue with the assembly of the storage compartment and that it wasn't secured properly. We understand your disappointment and will pass this valuable feedback on to our team.
Team Bensons
An over all great experience
An over all great experience. From Marcus in the store to the guys delivering. Kept informed through out. Marcus was extremely helpful explaining as we tried several mattresses.
Delivery drivers were amazing. Delivered early and were very tidy and informative.
2026年8月16日
My experience with Benson Beds
They come highly recommended especially the Bedford branch
From the onset they were very helpful. They listened to what we required and made excellent recommendations. Kept us updated about the delivery and that was smooth as well.
2026年8月21日
Bensons For Beds - Bedford からの回答
We're so pleased to hear that our team was very helpful from the start and listened to your requirements, making excellent recommendations. It's wonderful that you were kept updated and that your delivery was smooth.
Team Bensons
Helpful
Helpful, good price ,excellant product and delivery.
Marcus was super helpful in selecting the best bed and mattress for our needs
2026年8月17日
Bensons For Beds - Bedford からの回答
We're so pleased to hear you found our product and delivery excellent, and that you received a good price. It's wonderful that our team member was super helpful in selecting the best bed and mattress for your needs!
Team Bensons
Bensons are best
It has been 12 years since we bought a new mattress and had no idea about the benefits of the latest technology involved. The branch manager at the Bedford store, Maz, was extremely knowledgeable and was an immense help in choosing the right mattresses for us. We were going to check out other bedding stores but due to his friendly demeanour decided there and then to purchase two mattresses.
2026年8月10日
自発的なレビュー
Bensons For Beds - Bedford からの回答
We're so pleased to hear about your positive experience at our Bedford store! It's wonderful that our team member was so knowledgeable and helpful in assisting you with choosing the right mattresses. We're delighted you decided to purchase from us.
Team Bensons
Bensons For Beds - Bedford からの回答
We are so pleased to hear that everything was explained clearly and that you found our team very helpful. We truly appreciate your kind words and positive feedback!
Thank you for your positive review - Lauryn at Customer Care 💜
Great customer service (although you…
Great customer service (although you may want to dial down on the number of emails and texts you send out as it's a bit much!). Salesperson in Bedford store was very helpful and listened to what we wanted. Very quick delivery. Will definitely shop here again.
2026年7月20日
Bensons For Beds - Bedford からの回答
We're so pleased to hear you experienced great customer service and that our salesperson in the Bedford store was very helpful. It's wonderful that your delivery was very quick, and we appreciate your feedback regarding the number of emails and texts. We're delighted you'll shop with us again!
Team Bensons
The young man Marcus
The young man Marcus, was really helpful, and very informed on all the products. Also very polite.
2026年7月21日
Bensons For Beds - Bedford からの回答
We're so pleased to hear that our team member was really helpful and very informed on all the products. It's wonderful that they were also very polite.
Thank you for your positive review - Lauryn at Customer Care
Every involved most helpful.
2026年7月13日
Bensons For Beds - Bedford からの回答
We are so pleased to hear that our team was helpful. Thank you for your positive feedback!
Bensons For Beds - Bedford からの回答
We're so pleased our assistant was pleasant and very helpful in answering your questions. Thank you for your kind words!
Slumberland Extra Firm mattress is good…
Slumberland Extra Firm mattress is good as you don’t roll in to each and doesn’t get lumps or bumps.
2026年7月4日
Bensons For Beds - Bedford からの回答
We're so pleased to hear that your mattress provides such a comfortable and stable sleeping experience, without any rolling or unevenness. Thank you for your wonderful feedback!
Delivery superking bed,headboard and mattress
The delivery service was on point with regular updates through the day via calls or tex messages, keeping me in the loop.The service was friendly and on time.want to thank Charlie and chichi for delivering bedbase, headboard and mattress safely to my property on 19/6/26.and also for building it together. Excellent job,giving a rateing of 10/10
2026年6月19日
Bensons For Beds - Bedford からの回答
We are so pleased to hear about your excellent delivery experience and that our team provided such great service. It's wonderful that you were kept informed and that everything was handled safely and efficiently. Thank you for your kind feedback!
Team Bensons
Great service in store when choosing…
Great service in store when choosing and ordering and again when delivered. Such great service which makes the whole process so much easier.
So far we are really enjoying our new mattress and bed frame. Highly recommend benson for beds
2026年5月17日
Bensons For Beds - Bedford からの回答
We're so pleased you received great service throughout your experience. It's wonderful that you are enjoying your new mattress and bed frame! Thank you for your high recommendation.
Team Bensons
Very helpful staff
2026年6月11日
Bensons For Beds - Bedford からの回答
Thank you for your feedback.
Team Bensons
Bensons For Beds - Bedford からの回答
We're thrilled you had a great experience and good support!
Team Bensons
Mattress purchasesales person was very knowledgable…
The sales person was very knowledgable and advised us on all the beds and left us to test them and make a decision and when we were ready he came back to us
2026年6月8日
Bensons For Beds - Bedford からの回答
We're so pleased you found our team knowledgeable and appreciated the space to make your decision. Thank you for your positive feedback!
Team Bensons
Excellent Advice With Great Delivery and Installation
Excellent advice on the pros and cons of different bed frames, choice of materials and matching headboards.
Delivered and fully assembled on the date requested, and in the time slot given. Friendly staff from the shop floor through to the delivery.
Now looks something you might see in a hotel, stunning.
2026年6月4日
Bensons For Beds - Bedford からの回答
We're so pleased to hear you received excellent advice and found the perfect bed. It's wonderful that our team provided such friendly service and that your new bed looks stunning!
Team Bensons
Not happy as product purchased is…
Not happy as product purchased is always damaged on arrival or is faulty and then trying to get resolved I have to go through hoops on the call line and I am being asked to try and manage myself when lights are not working by the help desk
2026年6月1日
自発的なレビュー
Bensons For Beds - Bedford からの回答
Thank you for your review and I am really sorry to hear about this. If you reach out to our customer service team on enquiries@bensonsforbeds.co.uk, or 0333 222 6800, our care team will have a look into this to resolve this for you
Team Bensons
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