Really good experience, sale advisor Fiona gave us plenty of time and information on various mattresses and beds, ordering made simple . Delivery was great, they put everything upstairs in to the ro... もっと見る
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所在地
所在地を変更Unit 2a Launton Road Retail Park, Launton Road, OX26 4JQ Bicester, Oxfordshire, GB
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Accurate information about product and delivery . Delivered on time. Men courteous efficient and quick. Ordered on line and sales person, Fiona, helpful as it was a trundle mattress and important... もっと見る
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The whole process was smooth and could not be any easier. Very happy with purchasing in store at Bicester with Gulam to the delivery by Janis and his co worker .Could not find a more helpful and pr... もっと見る
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Parts were missing. You responded well to that issue ( which should not have happened ). We were lucky that the delivery was early in the day. Your delivery team ( using "mymobileworkers" software... もっと見る
企業情報
Bensons For Beds - Bicester について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 2a Launton Road Retail Park, Launton Road, OX26 4JQ, Bicester, Oxfordshire, 英国
- 1869243267
4.7
優良
192件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really good experience
Really good experience, sale advisor Fiona gave us plenty of time and information on various mattresses and beds, ordering made simple . Delivery was great, they put everything upstairs in to the room.
2026年6月28日
Bensons For Beds - Bicester からの回答
We're so pleased you had a really good experience and that our sales advisor provided plenty of time and information. It's wonderful that ordering was simple and delivery was great, with everything placed upstairs.
Team Bensons
Fiona at the Bicester store was…
Fiona at the Bicester store was incredibly helpful. Lovely lady and a great bed purchased!
2026年6月25日
Bensons For Beds - Bicester からの回答
We're so pleased you had such a positive experience and found our team member helpful. Enjoy your new bed!
Team Bensons
Great Delivery Service
They arrived at time and they informed me every stage for delivery. Thanks Stevie and Brian.
2026年6月18日
Bensons For Beds - Bicester からの回答
We're so glad to hear our team arrived on time and kept you informed every step of the way!
Team Bensons
An overall great experience
An overall great experience! From the sales person (Julia )in the Bicester store to the delivery team . Couldn’t have asked for more ! Everything done as they said!! Oh! and a very comfortable bed !!!
2026年5月31日
Bensons For Beds - Bicester からの回答
We're so pleased you had an overall great experience, from our sales team to delivery! We are delighted that everything went as expected and you are enjoying your comfortable bed. Thank you for your kind feedback!
Team Bensons
Fiona in the Bicester store was very…
Fiona in the Bicester store was very helpful but not pushy and left us alone to discuss our options she was also very thorough
2026年5月30日
Bensons For Beds - Bicester からの回答
We're delighted you had such a positive experience! It's wonderful our team member was helpful, thorough, and gave you space. Thank you for sharing your kind words!
Team Bensons
Fantastic sales and delivery from the…
Fantastic sales and delivery from the whole team . Julia in sales in Bicester branch was outstanding!
2026年5月29日
自発的なレビュー
Bensons For Beds - Bicester からの回答
We're so glad to hear about your fantastic experience with our team! Your kind words are much appreciated.
Team Bensons
Great customer service
The lady in the store was so helpful and then the guys delivering were polite and super careful when carrying the mattress upstairs
Can’t rate them highly enough
2026年5月25日
Bensons For Beds - Bicester からの回答
We're so pleased to hear our team was helpful and the delivery was super careful. We appreciate your high rating!
Team Bensons
Professional service and smooth delivery
The whole process was smooth and could not be any easier. Very happy with purchasing in store at Bicester with Gulam to the delivery by Janis and his co worker .Could not find a more helpful and professional service.
2026年5月22日
Bensons For Beds - Bicester からの回答
We're delighted to hear your entire process was smooth and easy! It's wonderful to know you received such helpful and professional service. We appreciate your kind words.
Team Bensons
Great experience from start to finish
Very nice sales staff in Bicester.
Kept us in touch with every step of the process.
Delivery men very polite, like the fact they put covers on their shoes to come in the house.
Everything went according to plan.
2026年5月23日
Bensons For Beds - Bicester からの回答
We're so pleased to hear about your positive experience with our sales staff and the delivery team. It's wonderful that everything went according to plan!
Team Bensons
The sales team in Bicester and the…
The sales team in Bicester and the delivery staff were professional, and very helpful.
2026年5月3日
Bensons For Beds - Bicester からの回答
We appreciate you sharing your experience. It's great to hear that our Bicester sales and delivery teams were professional and helpful!
Team Bensons
Fiona was very helpful and friendly
2026年4月24日
Bensons For Beds - Bicester からの回答
Thanks for the lovely feedback! Fiona will be delighted to hear this.
We hope your order brings you lots of comfort and smiles!💜
Excellent from start to finish
Excellent from start to finish. Couldn’t have been more helpful. Lots of information, knowledgeable staff, plenty of communication, delivered on time and perfectly. Couldn’t be happier.
2026年4月27日
Bensons For Beds - Bicester からの回答
Thank you so much! 😊 We’re thrilled you couldn’t be happier — from helpful advice and clear communication to a perfectly timed delivery. Your kind words mean a lot to our team,
Megan | Customer Care Specialist 💜
Marks all over the furniture
Marks all over the furniture. not made as per description and was made months ago. why an expensive and long delivery!
2026年4月17日
自発的なレビュー
Bensons For Beds - Bicester からの回答
We are very sorry to learn that the items arrived with visible marks, were not made according to the agreed description, and appear to have been manufactured several months ago. To ensure we can investigate this properly and resolve the matter as quickly as possible, we have requested your order details so that we can contact you directly.
We appreciate your patience and the opportunity to put this right,
Megan | Customer Care Specialist
Very helpful
Very easy to deal with, very helpful, and we got the perfect bed and pillows for my wife who has back issues and arthritis in her hips.
2026年3月20日
Bensons For Beds - Bicester からの回答
Thank you for such a lovely review! We’re so pleased to hear everything was easy and that you found the perfect bed and pillows to support your wife’s needs. Comfort makes all the difference, and we’re really glad we could help,
Megan | Customer Care Specialist!💜
The two men turned up on time
The two men turned up on time, and swiftly carried my old mattress down the stairs, and equally as swiftly installed my new one. giving me simple instructions about my new bed.
2026年4月3日
Bensons For Beds - Bicester からの回答
Thank you for your feedback! 😊 We’re pleased to hear the delivery team arrived on time, worked efficiently, and clearly explained everything about your new bed. Enjoy the comfort,
Megan | Customer Care Specialist
Bensons For Beds - Bicester からの回答
Thank you for your kind feedback! We’re delighted to hear the Bicester team provided great customer service.
We’d love to serve you again in the future,
Megan | Customer Care Specialist💜
The store branch in Bicester is amazing…
The store branch in Bicester is amazing and the delivery guys were great.
2026年3月16日
Bensons For Beds - Bicester からの回答
Thank you for the lovely feedback! 😊 Fantastic to hear our Bicester store team were amazing and that the delivery crew did a great job too. We really appreciate it,
Megan | Customer Care Specialist💜
Julia was amazing
Julia was amazing - so helpful and certainly knew her product! Great service so far.
2026年3月22日
Bensons For Beds - Bicester からの回答
Thank you! We’re so glad to hear Julia was amazing — so helpful and knowledgeable. Delighted you’ve had great service so far,
- Megan at Customer Care💜
The lady- Julia on the shop floor was…
The lady- Julia on the shop floor was very knowledgeable and patient. Answered all my questions without pressuring me to buy more expensive bed.
2026年3月1日
自発的なレビュー
Bensons For Beds - Bicester からの回答
Thank you so much for giving us 5 stars Tania! We’re really glad to hear Julia was so knowledgeable and patient. It’s great to know she answered all your questions clearly and without any pressure to choose a more expensive option. We truly appreciate your feedback,
Megan at Customer Care! 😊✨
The process was painless from beginning…
The process was painless from beginning to end. The delivery came at the time expected. Our old bed was taken away and new one built very quickly.
2026年3月20日
Bensons For Beds - Bicester からの回答
Thanks for the great review Stuart! So glad everything was smooth and painless — new bed in, old bed out, job done! Enjoy the comfy upgrade,
Megan at Customer Care💜
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