Bensons For Beds - Bilston Road レビュー 

262
•
TrustScore 5段階評価の4.5

4.7

Unit 2 Bilston Road Retail Park, WV2 2PY Wolverhampton, West Midlands, GB

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

From the minute we went into the Wolverhampton store, until I signed for delivery, the whole experience was very Positive. When we went into the store we weren’t pounced on by a sales person... もっと見る

企業が回答しました

5つ星のうち5の評価

I wasn't harrassed as I started to browse the store, so it felt comfortale to browse without being pounced on by sales people. The help I did receive was genuine and time taken, didn't feel rushed, t... もっと見る

5つ星のうち5の評価

Raj was great, knowledgeable, and gave us all of the options available. He was really attentive and patient and made the experience calm and enjoyable, being very kind to my young toddler son too - wh... もっと見る

企業が回答しました

5つ星のうち5の評価

We received excellent customer service from Samara on Friday 8th September. She was friendly and polite and nothing was too much trouble. She had good product knowledge and spent some time with us as... もっと見る

企業が回答しました


企業情報

  1. 寝室家具店
  2. ・
  3. ベッド専門店
  4. マットレス専門店
  5. 寝具店

Bensons For Beds - Bilston Road について

当該企業による記述

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

連絡先

  • Unit 2 Bilston Road Retail Park, WV2 2PY, Wolverhampton, West Midlands, 英国

  • 1902455989

4.7

優良

TrustScore 5段階評価の4.5

262件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.7

すべてのレビュー

(262)

過去12か月のレビュー数: 26,732件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great service and price from this…

Great service and price from this place,jean went heaven and earth to find me the ideal mattress for the budget I was willing to pay.
This lady deserves a raise,no hard sell like some places and didn't try to sell me anything out of budget.
The mattress is very comfortable and so are the pillows I bought too.
Thanks again.

2023年8月25日
Bensons For Beds - Bilston Road ロゴ

Bensons For Beds - Bilston Road からの回答

Thank you so much for your great review! -Team Bensons

5つ星のうち5の評価

nson's was that…professional company

Our experience with Benson's was that the sales person was very helpful and knowledgeable. Took her time to advise us on the product so we could make a decision on what bed to purchase.
Also was able to sort out delivery schedule as we didn't require delivery straight away. We would recommend this company.

2023年8月21日
Bensons For Beds - Bilston Road ロゴ

Bensons For Beds - Bilston Road からの回答

We are thrilled to hear that the service was 5*! This is exactly the service we strive to give to our customers. We really appreciate the time taken to leave us this lovely review. - Team Bensons

5つ星のうち5の評価

Great mattress at a great price

Great mattress at a great price. Excellent service and very friendly, professional staff.

2023年8月18日
Bensons For Beds - Bilston Road ロゴ

Bensons For Beds - Bilston Road からの回答

Hello Mrs Fox- Sipos, we are happy to hear that you love your new product and are satisfied with the service provided! Thank you for taking the time to provide us with this feedback. - Team Bensons

5つ星のうち5の評価

The way I like to shop.

Lisa from Bilston Road branch was very helpful and knowledgeable without being pushy, she helped and guided us to choose the right mattress for us, a very good experience.

2023年8月10日
Bensons For Beds - Bilston Road ロゴ

Bensons For Beds - Bilston Road からの回答

Hello Mr Stevens,
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Lisa can be aware of a great job she is doing. - Team Bensons

5つ星のうち5の評価

The assistant - Jean

The assistant, Jean was so lovely, friendly, patient and helpful. Nothing was too much trouble for her and she was very knowledgeable about the products.

2023年8月1日
Bensons For Beds - Bilston Road ロゴ

Bensons For Beds - Bilston Road からの回答

Hello Linda
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Jean can be given the credit she deserves. - Team Bensons

5つ星のうち5の評価

New wheelchair user

I'm a new wheelchair user and it was my 1st journey out. Was very nervous, but my hubby was able to manoeuvre me around the store with ease. Staff were friendly, welcoming and very helpful.

2023年6月29日
Bensons For Beds - Bilston Road ロゴ

Bensons For Beds - Bilston Road からの回答

Hello Charlotte, thank you for leaving this review that's so lovely hear. We're glad you were able to get around the store without any trouble and your always welcome at Bensons for Beds! -Team Bensons

5つ星のうち5の評価

Great service

Great service, thorough and quick

2023年6月18日
Bensons For Beds - Bilston Road ロゴ

Bensons For Beds - Bilston Road からの回答

Thank you so much for taking the time to leave us some positive comments. -Team Bensons

5つ星のうち5の評価

From ordering to delivery outstanding…

From ordering to delivery outstanding customer service

2023年5月22日
Bensons For Beds - Bilston Road ロゴ

Bensons For Beds - Bilston Road からの回答

Hi Denise, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Bilston Road store.

Team Bensons

5つ星のうち5の評価
Bensons For Beds - Bilston Road ロゴ

Bensons For Beds - Bilston Road からの回答

Hi Sonia, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Bilston Road store.

Team Bensons

5つ星のうち5の評価

Friendly service

The staff that attended to me took her time to answer all my questions and provided valuable recommendations that helped me decide on the products I wanted.

2023年5月28日
Bensons For Beds - Bilston Road ロゴ

Bensons For Beds - Bilston Road からの回答

Good Morning, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Bilston Road store.

Team Bensons

5つ星のうち5の評価
Bensons For Beds - Bilston Road ロゴ

Bensons For Beds - Bilston Road からの回答

Hi Jag, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Bilston Road store.

Team Bensons

5つ星のうち5の評価

Great service …

My partner and I had a great experience in benson for beds!!! I’m a wheelchair user so had to take my time trying different mattresses, the lady who helped us was absolutely lovely such a nice kind considerate person, we didn’t feel rushed she offered great advice and listened to to us, we would definitely recommend and return in the future

2023年5月23日
Bensons For Beds - Bilston Road ロゴ

Bensons For Beds - Bilston Road からの回答

Thank you so much for taking the time to leave us some positive comments. -Team Bensons

5つ星のうち4の評価

Helpful staff

Thé sales staff were very knowledgeable and helpful. Tried the mattresses in the shop but bought on line as they gave good discounts. Pity the shop didn’t match the on-line offers? (Up to 13% off)

btw… the website said my West Midlands postcode was in Northern Ireland and couldn’t deliver there.

Was told delivery would be up to 3 weeks and it came after 10 days.

Website could promote more the offer the recycle your old mattresses.

2023年4月24日
5つ星のうち5の評価

A genuine review of buyer and recipient

We were received with courtesy and left to peruse without pressure until we asked for advise. We went with ideas of what was required and that was what we finally decided on except for a more suitable mattress for the ultimate user. Delivery date has been made flexible due to the recipient moving house and the date is currently unsure. It was our second purchase as a result of the courtesy at the first visit. Highly recommended by all concerned with the purchase. Thank you all.

2023年4月21日

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