From the minute we went into the Wolverhampton store, until I signed for delivery, the whole experience was very Positive. When we went into the store we weren’t pounced on by a sales person... もっと見る
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I wasn't harrassed as I started to browse the store, so it felt comfortale to browse without being pounced on by sales people. The help I did receive was genuine and time taken, didn't feel rushed, t... もっと見る
Raj was great, knowledgeable, and gave us all of the options available. He was really attentive and patient and made the experience calm and enjoyable, being very kind to my young toddler son too - wh... もっと見る
企業が回答しました
We received excellent customer service from Samara on Friday 8th September. She was friendly and polite and nothing was too much trouble. She had good product knowledge and spent some time with us as... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Bilston Road について
当該企業による記述
連絡先
Unit 2 Bilston Road Retail Park, WV2 2PY, Wolverhampton, West Midlands, 英国
- 1902455989
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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The sales lady Lisa was very helpful
The sales lady Lisa was very helpful, informative and knowledgeable. I was put under no pressure whatsoever to buy. I would recommend this store to my friends and family.
Very helpful and friendly staff
Very helpful and friendly staff. Tried many mattresses and talked about what we needed. Look forward to receiving our new mattress.
The sales lady was very helpful.
First class service from Wolverhampton…
First class service from Wolverhampton store ,great advice great price and great service,I don't normally post reviews but just had to on this purchase of a lovely new bed.😁
Attentive and informative staff without being pushy
Searching for a bed to replace one you've had for TOO long is not easy! Jean left us to try a few then when we were ready she helped explain the different options and was very knowledgeable. We left feeling happy we'd made the right choice....now to wait for delivery and to see if it really is!
Helpful knowledge staff
Great service not pushy really pleased…
Great service not pushy really pleased with purchase.
The people
The people, their knowledge and warmth was outstanding. Also the level of choice and price range.
Paul was very knowledgeable about the…
Paul was very knowledgeable about the product I purchased and answered all my questions confidently. There is a longer wait than normal for delivery which I was advised of prior to placing my order so my expectations have been set.
Outstanding!
From sale to delivery Bensons offered outstanding service, no questions unanswered and nothing was too much trouble. They weren’t pushy or suffocating in store but always on hand if we had any questions. Prices were the best in town (we had shipped around) but after visiting Bensons we ordered there and then. What went from shopping for bedside tables evolved into a new bed and mattress also as the value was too good to miss.
We have received delivery today and have to say the delivery team were as professional and accommodating as the store staff. No issues in getting everything up the winding stairs and had it done in no time. They were courteous and polite and a real credit to the Bensons team. (mark/Linv thanks again) it’s refreshing to have such a great service these days hence feeling compelled to leave a review. 100% recommend for price, service and great quality too. Thanks again.
Brill !!
Jean was amazing it made our experience very enjoyable and she was very professional explained every to detail
Excellent service and not pressured
Excellent service and not pressured. The lady really knew her stuff and knew what was best for us
The staff was very helpful.
Lovely customer service and caring…
Lovely customer service and caring in-store experience.
The was good great job
Perfect!
I ordered my bed on the 26th of October in store. I was advised that my frame was out of stock so I could be waiting 6-8 weeks for delivery, which was fine as we were still decorating anyway.
I received a text and an email about 2 weeks after this stating that delivery will be made on 29th November! Even though the website said back in stock from 1st December.
My bed was delivered today as promised and within the 2 hour time window I was given and I also received a call with an eta which was also accurate.
I cannot fault Bensons. I am incredibly happy from start to finish. They have been given me so much contact in the run up to receiving my bed.
I also want to mention that I noticed my frame went down in price over the Black Friday period. I called them as I had no yet received it and they straight away offered to refund the difference without making me jump through hoops for it. Again just amazing and my bed has come immaculate and was so easy to put together.
Pleasurable experience - no pressure
I wasn't harrassed as I started to browse the store, so it felt comfortale to browse without being pounced on by sales people. The help I did receive was genuine and time taken, didn't feel rushed, they knew what they were doing and talking about and weren't just after selling me the most expensive item or pressuring me to purchase things I hadn't gone in to purchase. This was the Wolverhampton Branch. I can't speak for other stores.
We were invited to try out mattresses
We were invited to try out mattresses after I explained my priorities. I was given a quote and options to pay.I continued shopping and then returned to place my order.
Staff very helpful- great friendly and…
Staff very helpful- great friendly and efficient service.
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