We visited Strathkelvn store twice over a weekend - the Manager from the Kilmarnock Store was covering and dealt with our sale. Cannot speak too highly of the service we received. From advice to... もっと見る
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We purchased a mattress from these guys and the customer experience was excellent. Stewart the salesman listened to exactly what we told him our needs were and sold us the correct product even althoug... もっと見る
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Salesman took time to listen, allowed us to try out mattresses and find the correct one. We were allowed to take our time and discuss, ask questions, and there was no pushing us to make mind up quickl... もっと見る
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Felt not sufficient staffing with the amount of customers present when we were in the store. Good selection of items available. Able to look around the store without pressure, couple of mattresses... もっと見る
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企業情報
Bensons For Beds - Bishopbriggs について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS, Glasgow, Glasgow, 英国
- 1417724715
4.8
優良
358件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Made very welcome
Made very welcome, in a friendly manner, was shown to test bed and tried a few beds. I was only looking to replace a mattress. Eventually settled on one. Paying process was fully explained and the procedure from then on. Altogether a very enjoyable experience thanks to the knowledge of the sales person.
2025年8月14日
Bensons For Beds - Bishopbriggs からの回答
We're happy to hear that you felt welcome and found the perfect mattress for you Tom! We appreciate you mentioning the salesperson's knowledge and the clear explanation of the payment process. Thank you for your positive feedback and for choosing us, Megan at Customer Care
Barbara a manager who sets very high standards.
Once again great service provided by a fantastic customer representative Barbara remembered me from my last purchase 2 years ago ,with a pleasant smile and laid back professional approach to meeting my requirements.After matching me to the correct product she then explained pillows sleep positions and how the mattress works and only then when I was satisfied did we do the sale and arrange delivery a great focused customer service package indeed .
2025年8月11日
自発的なレビュー
Bensons For Beds - Bishopbriggs からの回答
Thank you for your kind review! We are thrilled to hear that Barbara provided exceptional service and went above and beyond to meet your needs. Our team takes great pride in delivering top-notch customer service and we are so happy to have met your expectations. We look forward to seeing you again in the future, Megan at Customer Care
Oliver
Oliver, the sales assistant, explained all the available options and patiently dealt with all of our queries.
2025年8月3日
Bensons For Beds - Bishopbriggs からの回答
Thank you for sharing your positive experience with Oliver! We strive to provide top-notch customer service and we are thrilled that he was able to help you with all your inquiries. We hope to see you again soon!
Barbara
Barbara introduced herself and explained the wide range of beds available in the store. She then let us take our time to look and try them.
2025年7月28日
Bensons For Beds - Bishopbriggs からの回答
Thank you so much for choosing our store, Barbara! We're glad she was able to help you find the perfect bed for your needs. We hope you enjoy your new purchase and we look forward to seeing you again, Megan at Customer Care🛏️
The sales agent was very polite and…
The sales agent was very polite and explained all my options, and the various styles, and she gave me plenty of time to look around.
2025年7月16日
Bensons For Beds - Bishopbriggs からの回答
Thank you so much for your positive feedback! We take pride in providing exceptional customer service and are delighted to hear that our sales agent was able to assist you with your options and give you the time to make the perfect choice. We truly value your business and hope to see you again soon, Megan at Customer Care
Delivery staff were very friendly
Delivery staff were very friendly, worked quickly and were very careful when inside my home.
2025年7月11日
自発的なレビュー
Bensons For Beds - Bishopbriggs からの回答
Thank you for your positive review! At our business, we strive to provide not only top-notch service, but also a friendly and careful experience. We appreciate your support, Megan at Customer Care
Pleased customer
Oliver was our sales person. Gave us a good understanding of types of mattress available. No pushy sales talk and gave us space to think over cost. Hope delivery is as smooth as sales experience.
2025年7月1日
Bensons For Beds - Bishopbriggs からの回答
Thank you for the kind words, we're so glad that Oliver was able to make your mattress buying experience hassle-free and informative. We strive to provide top-notch service from start to finish, and we can assure you that delivery will be just as seamless. Happy sleeping! Megan at Customer Care😀
Excellent Service
Plenty of choice, very helpful sales staff, took time to explain things thoroughly and let us try different mattresses
2025年6月25日
Bensons For Beds - Bishopbriggs からの回答
Thank you for taking the time to leave us a review! We're thrilled to hear you had a positive experience with our sales staff and were able to find the perfect mattress for you. We appreciate you choosing us,
Thank you for choosing us, Megan at Customer Care
Lovely staff
Lovely staff. Eva in Bishopbriggs was very helpful and sale went very well. Barbara whom we have purchased beds from is lovely too. Will give review on beds when they get delivered 8 July.
2025年6月28日
Bensons For Beds - Bishopbriggs からの回答
We're happy to hear that our staff was so helpful during your purchase. We appreciate your positive feedback and look forward to your thoughts on the beds after delivery! Take care, Megan at Customer Care
Our delivery was very good,phoned us on…
Our delivery was very good,phoned us on the the day,to let us know what time they, we're coming, very friendly,and helpful would recommend them first class team
2025年6月16日
自発的なレビュー
Bensons For Beds - Bishopbriggs からの回答
We're happy to hear that our delivery team was friendly and helpful, and that you were informed of the delivery time. Thank you for recommending our first-class service, Megan at Customer Care
Staff member had a fantastic knowledge…
Staff member had a fantastic knowledge on all types of bed she knew what I needed more than I did
Everything was explained perfectly
2025年6月17日
Bensons For Beds - Bishopbriggs からの回答
We're happy to hear that our staff's knowledge helped you find the perfect bed. It's great to know everything was explained perfectly for you. Thanks for your feedback, Megan at Customer Care
I am having a new bedroom installed and…
I am having a new bedroom installed and needed a new bed. I went into my local branch and was given great advice and service. I purchased a new King Size bed. Barbara, who helped me, was very professional and knowledgeable and made my bed buying experience a pleasure, thank you.
2025年6月12日
Bensons For Beds - Bishopbriggs からの回答
We're happy to hear that you received excellent advice and service during your recent visit to our branch. We appreciate you acknowledging the positive experience you had while selecting your new bed. Thank you for your feedback, Megan at Customer Care
Gillian was so helpful and made sure we…
Gillian was so helpful and made sure we were entirely happy with our purchase! After trying almost every mattress in the store we settled on one. Thank you so much Gillian you made everything so seamless!
2025年6月7日
自発的なレビュー
Bensons For Beds - Bishopbriggs からの回答
We're happy to hear that you had such a positive experience! It's great to know that our team member was so helpful in guiding you to find the perfect mattress. Thank you for sharing your feedback with us, Megan at Customer Care
Experience while ordering a bed
We were given very detailed and professional advice on how to select a bed for our granddaughter.
The atmosphere in the shop was very friendly.
2025年1月13日
Bensons For Beds - Bishopbriggs からの回答
We're so glad to hear that you received detailed, professional advice and found our shop's atmosphere friendly while selecting a bed for your granddaughter. Thank you, Megan at Customer Care
Made for comfort
I had a very good experience at Benson for Beds in Bishopbriggs… pleasant, informative and professional…. Oliver and other staff there looked after my enquiries and worked well as a team … Thank you ..
2025年5月30日
Bensons For Beds - Bishopbriggs からの回答
We appreciate you taking the time to share your positive experience at our Bishopbriggs location. We're happy to hear that our team provided pleasant, informative, and professional service while assisting with your inquiries. Thank you, Megan at Customer care
Excellent service
I bought a wardrobe on Saturday the 10th of May and the next Tuesday I noticed that the same wardrobes were now on 25% discount.
I called to cancel the order and I was assisted with the cancellation and offered the discounted price which I gladly accepted and had everything done and setup seamlessly.
2025年5月13日
Bensons For Beds - Bishopbriggs からの回答
Thank you for your review! We are happy to hear that our team was able to assist you with cancelling your original order and offering you the discounted price. We strive to provide excellent customer service and we are glad to know we were able to make things right for you. Enjoy your new wardrobe!
Bensons For Beds - Bishopbriggs からの回答
Thank you so much for your kind words! We are so happy to hear that you had a great experience with Barbara and Oliver. We pride ourselves on providing personalized attention and expert advice to all of our customers. Thank you for choosing our business!
Fantastic service from Gillian in…
Fantastic service from Gillian in Bishopbriggs she was extremely helpful giving us plenty of choice and explaining all the types of mattresses to us she listened to what we wanted and steered us through a minefield of different options as we were a bit overwhelmed
Thank you Gillian your a gem and a definite asset to your employer
2025年4月19日
自発的なレビュー
Bensons For Beds - Bishopbriggs からの回答
Thank you for taking the time to share your experience with Gillian at our Bishopbriggs location! We are thrilled to hear that she provided you with fantastic service and helped you navigate through the different mattress options. We will be sure to pass along your kind words. Thank you for choosing us and we look forward to seeing you again soon!
Sleep well, Team Bensons💜
Helpful informative staff
2025年4月23日
Bensons For Beds - Bishopbriggs からの回答
Thank you for your kind words! Our team strives to provide helpful and informative service to all of our customers. It's great to hear that we were able to meet your expectations. We appreciate your support. - Team Bensons 💜
The person that served us she was fab
The person that served us she was fab. She knew everything about beds.
2025年4月23日
Bensons For Beds - Bishopbriggs からの回答
Sure thing! Our staff is trained to provide top-notch service and expertise in all things beds. Thanks for the positive feedback! Sleep well, Team Bensons💜
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