Our initial experience was superb. The help we received in choosing the right mattress was excellent. There was no hard sell which we appreciated. We were left to our own devices in choosing the ri... もっと見る
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We had such a lovely experience at Bensons for Beds, especially thanks to Monica. She was incredibly helpful and patient with us while we took what felt like forever to decide! 😂 Monica had such... もっと見る
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Greeted as we came in and Kevin was very nice and nothing was too much trouble to help us Used a bed machine to decide what firmness we would require for the matters. Showed us round the showro... もっと見る
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Visited the Bensons for bed shop in Blackpool to see what was available and some inspiration . A member of staff Gem listened to us and showed us the various options . She was not pushy and was very p... もっと見る
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企業情報
Bensons For Beds - Blackpool について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit A2 Blackpool Retail Park, FY4 2RP, Blackpool, Lancashire, 英国
- 1253403456
4.9
優良
596件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service
Sandra in the store was very informative and helpful when we were choosing our new mattress and guided us through all the options. The delivery staff arrived as expected and were very professional.
2026年4月29日
Bensons For Beds - Blackpool からの回答
We're happy to hear that our team member was informative and helpful in guiding you through the mattress selection. It's also great to know that the delivery staff were professional and arrived on time.
Team Bensons
Bensons For Beds - Blackpool からの回答
Thank you! 😊 We’re so pleased Gemma’s knowledge and help made choosing your mattress easy. Wishing you many comfy nights ahead! 🛏️✨
Smooth delivery
Smooth
Good communication
When we unpack and use the mattress in a few weeks, we can comment more.
2026年4月28日
自発的なレビュー
Bensons For Beds - Blackpool からの回答
We're happy to hear that the process was smooth and our communication was good. We appreciate your feedback and look forward to your comments after you've used the mattress.
Team Bensons
Leeds crown point plenty of parking …
NOT BLACKPOOL STORE Leeds crown point west Yorkshire plenty of parking this was on a Saturday From the moment we walked in the store the advised introduced himself as craig he was very welcoming I told him are budget he showed us 6 bed mattresses he explained the type of mattresses and said try the mattresses in private and he was back to see how we got on and explained each choice we liked and cost he was polite chatty he didnt pressure us in to extras he did say what we could have for are budget price and delivery and location of the room we would like it put in we are waiting for delivery date 2 weeks so can not comment as yet overall happy customers thank you Craig the service /advice was great staff was great a good experience thank you Craig Angela and Chris.
2026年4月25日
自発的なレビュー
Bensons For Beds - Blackpool からの回答
Thank you for the great feedback! 😊 Craig and the Leeds Crown Point team will be delighted to hear this. We’re so glad you felt welcomed, well advised, and never pressured—sounds like a really positive experience. We hope delivery is just as smooth and look forward to seeing you again,
Megan | Customer Care Specialist✨
The staff are excellent
The staff are excellent, helpful, knowledgeable and patient. I have used Bensons previously and I know that they are professional all the way down the line to the delivery person.
2026年4月23日
Bensons For Beds - Blackpool からの回答
Thank you! 😊 We’re really pleased to hear you’ve had such a consistently positive experience with Bensons. Knowing our team—from in‑store staff right through to delivery—are professional, patient, and helpful every step of the way means a lot to us. Thanks for choosing us again,
Megan | Customer Care Specialist💜
Great and helpful staff
Great and helpful staff. I believe my purchase choice was the correct one due to the staffs helpful information.
2026年4月24日
自発的なレビュー
Bensons For Beds - Blackpool からの回答
Thanks so much! Great service from start to finish is exactly what we aim for 🙌
We truly appreciate your feedback.
Megan at Customer Care
Kevin from the Blackpool branch was…
Kevin from the Blackpool branch was very helpful and professional. 10/10
2026年4月9日
Bensons For Beds - Blackpool からの回答
We appreciate your feedback! We're so glad to hear that our Blackpool branch provided such helpful and professional service.
Team Bensons
Bensons For Beds - Blackpool からの回答
Thank you for your kind words! We’re so glad you found our team helpful.
Thanks again for choosing us — enjoy every cosy moment!
Megan | Customer Care Specialist
Great sales assistant,very…
Great sales assistant,very knowledgeable, friendly, very helpful, listened to our needs.
2026年4月20日
Bensons For Beds - Blackpool からの回答
We're so pleased to hear our sales assistant was knowledgeable, friendly, and helpful, and listened to your needs. We truly appreciate your feedback.
Thank you for your positive review – Lauryn at Customer Care 💜
Kevin was knowledgeable and provided…
Kevin was knowledgeable and provided great customer service
2026年4月21日
Bensons For Beds - Blackpool からの回答
Thank you! We’re pleased to hear Kevin was knowledgeable and provided great customer service 😊
Take care and see you again soon,
Megan | Customer Care Specialist💜
Very professional service from the…
Very professional service from the sales to the delivery.
2026年4月19日
Bensons For Beds - Blackpool からの回答
We're happy to hear that you received professional service from sales to delivery! Thank you for your positive feedback; we appreciate it.
Thank you for your positive review – Lauryn at Customer Care 💜
The service was second to none kevin…
The service was second to none kevin was welcoming and helpful in finding the perfect bed for us
2026年4月17日
Bensons For Beds - Blackpool からの回答
We're happy to hear that you received excellent service and found the perfect bed. We appreciate you taking the time to share your positive experience.
Thank you for your positive review – Lauryn at Customer Care 💜
Excellent value for my bedside units…
Excellent value for my bedside units and staff very helpful in Blackpool and Lancaster stores (Sid)
2026年4月7日
Bensons For Beds - Blackpool からの回答
We appreciate your feedback! We're happy to hear that you found excellent value in our bedside units and that our staff were very helpful in both stores.
Team Bensons
Thank you Bensons…
We have been impressed by the whole experience. The store staff were very helpful , communication was good and the delivery was on time. The delivery staff were professional and friendly.
Thanks to all!
2026年4月11日
Bensons For Beds - Blackpool からの回答
Florence,
We're happy to hear that you were impressed with your experience! It's great to know our staff were helpful, communication was effective, and the delivery was on time and professional. Thanks to you!
Team Bensons - Jessica
Great service and Customer Care
The two staff members at the Blackpool store were so helpful and knowledgeable and made choosing the right bed easy
2026年4月4日
Bensons For Beds - Blackpool からの回答
Thank you for your feedback! 😊 We’re delighted to hear the team at our Blackpool store were so helpful and knowledgeable, making it easy for you to choose the right bed. We really appreciate you sharing your experience,
Megan | Customer Care Specialist💛
Excellent customer service from a…
Excellent customer service from a lovely non pushy sales man in the Blackpool branch. I think his name is Jimmy. He is very knowledgeable on Tempur mattresses & went above & beyond to assist us with our purchase.
2026年2月25日
Bensons For Beds - Blackpool からの回答
Thank you for the lovely review! 😊 We’re so pleased to hear you received excellent, no‑pressure service at our Blackpool branch. Jimmy will be delighted to know his Tempur knowledge and extra effort made such a difference. Thanks for choosing us, and enjoy your new mattress,
Megan | Customer Care Specialist✨
Bensons For Beds - Blackpool からの回答
Thank you for the great feedback! 😊 We’re delighted to hear you received excellent service, fast delivery, and that you’re very pleased with your purchase. Enjoy your new bed,
Megan | Customer Care Specialist 🛏️✨
A good Company to deal with
All was explained to us and we were not rushed into making a decision.
The new mattress arrived on time and the Deliverers were most helpful
2026年3月28日
Bensons For Beds - Blackpool からの回答
Thank you for your feedback Derek! 😊 We’re really pleased everything was clearly explained and that you felt no pressure when choosing. It’s great to hear delivery was on time and the team were so helpful. Enjoy your new mattress,
Megan | Customer Care Specialist✨
Exceptional customer service in store…
Exceptional customer service in store when we went in to decide which mattress to purchase. The staff were friendly, helpful and very knowledgeable about their products and their technology they use to help us choose the perfect mattress that suited both my wife and my preferences was impressive. Delivery went like clockwork and I would highly recommend this company to others in need of a new bed or mattress. Over all ~ Excellent. Thank you.
2026年3月26日
自発的なレビュー
Bensons For Beds - Blackpool からの回答
Thank you so much for the wonderful review Mr Whiteside! 😊 We’re thrilled to hear our team helped you find the perfect mattress with their knowledge, friendly service, and smart tech. Great to know delivery was spot on too! We truly appreciate the recommendation—enjoy those excellent nights ahead,
Megan | Customer Care Specialist✨
Great customer service from Kevin he…
Great customer service from Kevin he was very helpful and knowledgeable helping us choose our bed and was a very chilled experience, no pushy sales pitch. Thank you
2026年3月12日
Bensons For Beds - Blackpool からの回答
Matthew Bromiley,
We're happy to hear that you found our service helpful and informative when choosing your bed. We appreciate you mentioning the relaxed atmosphere. Thank you for your positive feedback!
Team Bensons - Jessica
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