Because simple from decison to buy matress customer service personaly in the Blackpool Shop to end delivery was great. Matress is amazing very good to sleep on it. 5 star.
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Another great service from Bensons For Beds this time at the Blackpool store. Excellent service received from Sandra, she was friendly and warm in manner, knowledgeable and professional. We purch... もっと見る
企業が回答しました
Visited the Bensons for bed shop in Blackpool to see what was available and some inspiration . A member of staff Gem listened to us and showed us the various options . She was not pushy and was very p... もっと見る
企業が回答しました
Showroom very good, friendly and helpful - and through asking questions and letting us experience different types of mattress, we found what we needed. Delivery men were rushing - one man in particu... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Blackpool について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit A2 Blackpool Retail Park, FY4 2RP, Blackpool, Lancashire, 英国
- 1253403456
4.9
優良
568件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Staff were really friendly and helpful
Staff were really friendly and helpful, Julie was our sleep expert and she was great.
2026年2月27日
Bensons For Beds - Blackpool からの回答
We're so glad to hear that our staff were friendly and helpful! It's great to know that our sleep expert was so helpful to you.
Team Bensons
Great work
Communication, brilliant. Delivery guys and bed builders, brilliant. Connected everything to wifi. Fast, efficient. Great job guys!
2026年2月20日
Bensons For Beds - Blackpool からの回答
Thank you for your 5 star review Bryan! Brilliant to hear communication was spot‑on and that the delivery and build teams were fast, efficient, and even connected everything to Wi‑Fi.
Thanks again for your support—it means a lot!
Megan at Customer Care
Sales lady was brilliant informative…
Sales lady was brilliant informative and knowledgeable. A lovely lady.
The delivery was on time and the 2 lads that delivered nothing was too much trouble.
2026年2月20日
Bensons For Beds - Blackpool からの回答
Thank you for your lovely review! 😊 We’re so pleased to hear that our sales lady was brilliant — informative, knowledgeable, and a pleasure to deal with. It’s great to know your delivery arrived on time and that the two lads who delivered your items were so helpful and happy to assist with anything. We truly appreciate your feedback,
Megan at Customer Care
Bensons For Beds - Blackpool からの回答
Thank you for your fantastic feedback Mark! We love a 10/10 — so happy to hear you’re a very happy customer,
Megan at Customer Care
Bensons For Beds - Blackpool からの回答
Thank you for your feedback! We’re delighted to hear that you received excellent customer service. We really appreciate you taking the time to share your experience with us,
Megan at Customer Care
The bed is great But the service from…
The bed is great But the service from Bensons ( right through ) has been poor !
The first invoice was wrong , we had to pay up front ( over £2000) for a delivery date 3 months in advance ( having been told initially the it would be 3weeks) then that was further delayed
Upon delivery - although the service appeared good) we discovered they had trapped a bedside lamp wire with in the bed frame which has proved impossible to remove and rendered the lamp in Sao as it may be a fire hazard if we try to use it
Finally I’ve tried several times to contact them to sort this out and have had no success ( still waiting an initial call back)
2026年2月19日
自発的なレビュー
Bensons For Beds - Blackpool からの回答
Thank you for your review. I’m very sorry to hear that the fitters accidentally trapped a wire in the side rail — I completely understand how inconvenient and frustrating this must be for you. We have contacted you today to resolve this.
Thank you,
Megan at Bensons for Beds
Excellent service
We just popped in to take a look one evening. The member of staff was excellent. She offered help but was willing to give us enough time to take a look ourselves. Then she offered help again and suggested the mattress check. All the time polite, helpful, knowledgeable but not pushy.
We left that evening with a quote and thinking time. My husband returned the next day to buy the type of mattress and new bed that had been suggested.
2026年2月13日
Bensons For Beds - Blackpool からの回答
We're happy to hear that our team member was excellent, offering help without being pushy, and that the mattress check was helpful. It's great your husband returned to purchase the suggested mattress and bed. Thank you for your positive feedback!
Stewart - Team Bensons
I would highly recommend Bensons for Beds
I would highly recommend Bensons for Beds
Excellent customer service and lovely friendly people always ready to help
2026年2月17日
自発的なレビュー
Bensons For Beds - Blackpool からの回答
We're happy to hear you recommend us! It's great to know you received excellent customer service from our friendly team, who were always ready to help.
Stewart - Team Bensons
Good products at a reasonable price
Good products at a reasonable price.
Delivery was excellent 2 good lads.
Very respectful of my property.
2026年2月16日
Bensons For Beds - Blackpool からの回答
We're so happy to hear you found good products at a reasonable price! We appreciate that the delivery team was excellent and respectful of your property.
Bensons For Beds - Blackpool からの回答
We're delighted our sales lady at Blackpool was very helpful! We appreciate your positive feedback so much.
Really good ezperience altogether
2026年2月14日
Bensons For Beds - Blackpool からの回答
We appreciate you sharing your thoughts. We are very glad you had a good experience with us overall.
Stewart - Bensons Team
High end mattress purchase
Friendly and non encroaching sales team.
Excellent product knowledge.
5***** Service.
2026年2月7日
自発的なレビュー
Bensons For Beds - Blackpool からの回答
We appreciate you sharing your feedback! We're so happy to hear that our sales team was friendly and knowledgeable, providing excellent service.
A good experience all round
Monica in the Blackpool store was very pleasant and helpful. The 2 lads who brought the mattress and removed the old one were on time, friendly and very efficient. They even offered to remove their shoes. A good experience all round.
2026年2月5日
Bensons For Beds - Blackpool からの回答
We're happy to hear that you had a good experience in our Blackpool store! We appreciate your positive feedback regarding Monica and the delivery team's pleasant and efficient service.
Amazing experience
On entering the store I thought that it was very bright and clean. The staff left me to browse, which made me feel relaxed. On choosing the item that I wanted, I found the Customer Service to be very courteous and professional. I would definitely recommend Bensons for Beds
2026年2月6日
自発的なレビュー
Bensons For Beds - Blackpool からの回答
We're happy to hear that you liked our store's atmosphere and appreciated the balance of browsing and professional service. Thank you for recommending us!
Ordered a mattress
Ordered a mattress. Had the mattress for 4 nights and really pleased with the product. Delivery was great too.
2026年2月6日
Bensons For Beds - Blackpool からの回答
We're happy to hear that you are pleased with the mattress and our delivery service. Thank you for sharing your positive experience with us!
Excellent customer care!
2026年2月5日
Bensons For Beds - Blackpool からの回答
We appreciate your positive feedback! We are so glad you enjoyed our excellent customer care.
Efficient and helpful throughout.
Efficient and helpful service in the shop. Good range of products. Delivery arrangements very clear, flexible enough and with good communication throughout.
2026年2月2日
Bensons For Beds - Blackpool からの回答
Thank you for your lovely review! We’re delighted to hear you received efficient and helpful service in-store and enjoyed the range of products available. It’s great to know that the delivery arrangements were clear, flexible and well‑communicated throughout. We truly appreciate you taking the time to share your experience,
- Megan at Customer Care💜
Excellent value and service
We visited the Squires Gate branch several times and received excellent advice. We felt they were professional and friendly and there was no pressure to buy. The package put together for us was excellent value. This included delivery and assembly of an ottoman bed which again we could not fault.
2026年1月23日
Bensons For Beds - Blackpool からの回答
We're happy to hear you received excellent advice at our branch and felt no pressure to buy. It's great to know you found the package excellent value, including the delivery and assembly. We appreciate your positive feedback!
Very helpful assistant
2026年1月14日
Bensons For Beds - Blackpool からの回答
We appreciate your positive feedback! Thank you.
A Great Place to Buy a Bed!…
Kevin met us at the door and his explanations, showing us how we could use IT to help us decide on the right mattress. Then took us through all of our buying options including the 10 year care plan. We bought 2 lovely mattresses, covers and the Care Plan. Kevin was kind, clear and friendly, we felt we could trust him and would buy from Bensons with confidence in future.
2026年1月13日
Bensons For Beds - Blackpool からの回答
We're happy to hear that you found the assistance helpful in choosing your mattresses and appreciated the clear explanations of your options. We appreciate your confidence in us.
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