Because simple from decison to buy matress customer service personaly in the Blackpool Shop to end delivery was great. Matress is amazing very good to sleep on it. 5 star.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Another great service from Bensons For Beds this time at the Blackpool store. Excellent service received from Sandra, she was friendly and warm in manner, knowledgeable and professional. We purch... もっと見る
企業が回答しました
Visited the Bensons for bed shop in Blackpool to see what was available and some inspiration . A member of staff Gem listened to us and showed us the various options . She was not pushy and was very p... もっと見る
企業が回答しました
Showroom very good, friendly and helpful - and through asking questions and letting us experience different types of mattress, we found what we needed. Delivery men were rushing - one man in particu... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Blackpool について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit A2 Blackpool Retail Park, FY4 2RP, Blackpool, Lancashire, 英国
- 1253403456
4.9
優良
568件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Kevin from the Blackpool branch was…
Kevin from the Blackpool branch was very helpful and professional. 10/10
2026年4月9日
Bensons For Beds - Blackpool からの回答
We appreciate your feedback! We're so glad to hear that our Blackpool branch provided such helpful and professional service.
Team Bensons
Bensons For Beds - Blackpool からの回答
Thank you for your kind words! We’re so glad you found our team helpful.
Thanks again for choosing us — enjoy every cosy moment!
Megan | Customer Care Specialist
Great sales assistant,very…
Great sales assistant,very knowledgeable, friendly, very helpful, listened to our needs.
2026年4月20日
Bensons For Beds - Blackpool からの回答
We're so pleased to hear our sales assistant was knowledgeable, friendly, and helpful, and listened to your needs. We truly appreciate your feedback.
Thank you for your positive review – Lauryn at Customer Care 💜
Kevin was knowledgeable and provided…
Kevin was knowledgeable and provided great customer service
2026年4月21日
Bensons For Beds - Blackpool からの回答
Thank you! We’re pleased to hear Kevin was knowledgeable and provided great customer service 😊
Take care and see you again soon,
Megan | Customer Care Specialist💜
Very professional service from the…
Very professional service from the sales to the delivery.
2026年4月19日
Bensons For Beds - Blackpool からの回答
We're happy to hear that you received professional service from sales to delivery! Thank you for your positive feedback; we appreciate it.
Thank you for your positive review – Lauryn at Customer Care 💜
The service was second to none kevin…
The service was second to none kevin was welcoming and helpful in finding the perfect bed for us
2026年4月17日
Bensons For Beds - Blackpool からの回答
We're happy to hear that you received excellent service and found the perfect bed. We appreciate you taking the time to share your positive experience.
Thank you for your positive review – Lauryn at Customer Care 💜
Excellent value for my bedside units…
Excellent value for my bedside units and staff very helpful in Blackpool and Lancaster stores (Sid)
2026年4月7日
Bensons For Beds - Blackpool からの回答
We appreciate your feedback! We're happy to hear that you found excellent value in our bedside units and that our staff were very helpful in both stores.
Team Bensons
Thank you Bensons…
We have been impressed by the whole experience. The store staff were very helpful , communication was good and the delivery was on time. The delivery staff were professional and friendly.
Thanks to all!
2026年4月11日
Bensons For Beds - Blackpool からの回答
Florence,
We're happy to hear that you were impressed with your experience! It's great to know our staff were helpful, communication was effective, and the delivery was on time and professional. Thanks to you!
Team Bensons - Jessica
Great service and Customer Care
The two staff members at the Blackpool store were so helpful and knowledgeable and made choosing the right bed easy
2026年4月4日
Bensons For Beds - Blackpool からの回答
Thank you for your feedback! 😊 We’re delighted to hear the team at our Blackpool store were so helpful and knowledgeable, making it easy for you to choose the right bed. We really appreciate you sharing your experience,
Megan | Customer Care Specialist💛
Excellent customer service from a…
Excellent customer service from a lovely non pushy sales man in the Blackpool branch. I think his name is Jimmy. He is very knowledgeable on Tempur mattresses & went above & beyond to assist us with our purchase.
2026年2月25日
Bensons For Beds - Blackpool からの回答
Thank you for the lovely review! 😊 We’re so pleased to hear you received excellent, no‑pressure service at our Blackpool branch. Jimmy will be delighted to know his Tempur knowledge and extra effort made such a difference. Thanks for choosing us, and enjoy your new mattress,
Megan | Customer Care Specialist✨
Bensons For Beds - Blackpool からの回答
Thank you for the great feedback! 😊 We’re delighted to hear you received excellent service, fast delivery, and that you’re very pleased with your purchase. Enjoy your new bed,
Megan | Customer Care Specialist 🛏️✨
A good Company to deal with
All was explained to us and we were not rushed into making a decision.
The new mattress arrived on time and the Deliverers were most helpful
2026年3月28日
Bensons For Beds - Blackpool からの回答
Thank you for your feedback Derek! 😊 We’re really pleased everything was clearly explained and that you felt no pressure when choosing. It’s great to hear delivery was on time and the team were so helpful. Enjoy your new mattress,
Megan | Customer Care Specialist✨
Exceptional customer service in store…
Exceptional customer service in store when we went in to decide which mattress to purchase. The staff were friendly, helpful and very knowledgeable about their products and their technology they use to help us choose the perfect mattress that suited both my wife and my preferences was impressive. Delivery went like clockwork and I would highly recommend this company to others in need of a new bed or mattress. Over all ~ Excellent. Thank you.
2026年3月26日
自発的なレビュー
Bensons For Beds - Blackpool からの回答
Thank you so much for the wonderful review Mr Whiteside! 😊 We’re thrilled to hear our team helped you find the perfect mattress with their knowledge, friendly service, and smart tech. Great to know delivery was spot on too! We truly appreciate the recommendation—enjoy those excellent nights ahead,
Megan | Customer Care Specialist✨
Great customer service from Kevin he…
Great customer service from Kevin he was very helpful and knowledgeable helping us choose our bed and was a very chilled experience, no pushy sales pitch. Thank you
2026年3月12日
Bensons For Beds - Blackpool からの回答
Matthew Bromiley,
We're happy to hear that you found our service helpful and informative when choosing your bed. We appreciate you mentioning the relaxed atmosphere. Thank you for your positive feedback!
Team Bensons - Jessica
Good experience
Good advice from Kevin at the Blackpool store and a reassurance of mattress exchange if it's found to be uncomfortable. When it was delivered, Chris and colleague were extremely pleasant, accommodating and respectful to our carpets by putting on shoe covers when carrying the mattress up to our 2nd story bedroom and on their way down we're kind enough to carry the old mattress to ground level! 11/10!
2026年3月6日
Bensons For Beds - Blackpool からの回答
Wow — 11/10! ⭐️ Huge thanks for sharing this! We’re so glad Kevin in our Blackpool store gave great advice, and it’s fantastic to hear Chris and his colleague made delivery such a positive experience too. We’ll be sure to pass your kind words on to the team,
Megan at Customer Care
Bensons For Beds - Blackpool からの回答
Thank you so much! We’re really glad you found the advice helpful and the service brilliant — it means a lot to us,
Megan at Customer Care 😊
Great choice of beds
Great choice of beds. Very good value for money. Julie who looked after us was incredibly knowledgeable, helpful and spent time explaining the different type of beds and mattresses. Thank you.
2026年3月10日
自発的なレビュー
Bensons For Beds - Blackpool からの回答
Thank you so much for your wonderful review! I’m really pleased to hear that you found a great choice of beds and felt the value for money was excellent. It’s fantastic to know that Julie took such great care of you — her knowledge, helpfulness, and the time she spent explaining the different types of beds and mattresses clearly made a real difference to your experience.
I’ll be sure to pass on your kind words to her — she’ll be delighted,
Megan at Customer Care
Bensons For Beds - Blackpool からの回答
Thank you for your lovely review! I’m really pleased to hear that you found our staff helpful, pleasant, and efficient — that’s exactly the experience we aim to provide.
Thanks again for your support – we truly appreciate it,
Megan at Customer Care
Great experience
Great experience from the beginning, when we were helped to choose our perfect bed, until its careful and timely delivery. I recommend Bensons for Beds.
2026年3月6日
Bensons For Beds - Blackpool からの回答
Mrs Crizbasan,
We're happy to hear that you had a great experience, from choosing your perfect bed to its careful and timely delivery! We appreciate your recommendation.
Team Bensons
I was kept informed of delivery date…
I was kept informed of delivery date and time and the installers were efficient and friendly. My old mattress and divan were taken away and everywhere was left clean and tidy.
2026年3月2日
Bensons For Beds - Blackpool からの回答
Duncan Lofthouse,
We're delighted you were informed of your delivery and that the installers were efficient and friendly. It's great your old items were removed and everything was left tidy.
Team Bensons
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