Our initial experience was superb. The help we received in choosing the right mattress was excellent. There was no hard sell which we appreciated. We were left to our own devices in choosing the ri... もっと見る
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We had such a lovely experience at Bensons for Beds, especially thanks to Monica. She was incredibly helpful and patient with us while we took what felt like forever to decide! 😂 Monica had such... もっと見る
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Greeted as we came in and Kevin was very nice and nothing was too much trouble to help us Used a bed machine to decide what firmness we would require for the matters. Showed us round the showro... もっと見る
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Visited the Bensons for bed shop in Blackpool to see what was available and some inspiration . A member of staff Gem listened to us and showed us the various options . She was not pushy and was very p... もっと見る
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企業情報
Bensons For Beds - Blackpool について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit A2 Blackpool Retail Park, FY4 2RP, Blackpool, Lancashire, 英国
- 1253403456
4.9
優良
596件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We recently purchased a TV bed from…
We recently purchased a TV bed from Kevin at Blackpool Benson Bed, and I couldn’t be happier! Kevin was incredibly knowledgeable and helpful throughout the process, explaining all the features and making sure we picked the perfect option for my space.
Thank you.
Michele&Vickie
2025年10月3日
自発的なレビュー
Bensons For Beds - Blackpool からの回答
Thank you, Michele & Vickie! We’re thrilled to hear Kevin provided knowledgeable and helpful service to find the perfect TV bed for you. We appreciate your feedback!
Take care,
Megan at Customer Care
Great knowledge and payment terms
Been to the Blackpool store twice this year, very helpful staff and knowledgeable, plenty of options for all budgets!
2025年9月26日
Bensons For Beds - Blackpool からの回答
We appreciate you taking the time to share your positive experience at the Blackpool store Alison! We're so glad our knowledgeable staff could assist you with options for all budgets.
Take care,
Megan at Customer Care
This is the second time I have bought…
This is the second time I have bought from Bensons in Blackpool. The experience and service is always amazing & our bed we love it. Thank you all you have been so helpful
2025年9月20日
Bensons For Beds - Blackpool からの回答
Thanks a million for coming back to us! So happy you love your bed and had another amazing experience. Can’t wait to help you again! Take care, Megan at Customer Care.
Bed arrived as expected and we are very…
Bed arrived as expected and we are very pleased with it
2025年9月19日
Bensons For Beds - Blackpool からの回答
We're happy to hear that the bed arrived as expected, and we appreciate your positive feedback. Thank you for letting us know!
Thank you,
Lauryn at Customer Care.
The assistance of the Sales…
The assistance of the Sales Representative and his
depth of knowledge
2025年9月21日
Bensons For Beds - Blackpool からの回答
We're happy to hear that the sales representative's knowledge was helpful. We appreciate you taking the time to share your positive experience!
Thank you,
Lauryn at Customer Care.
Really helpful staff at the Blackpool branch
Really helpful staff at the Blackpool branch Tommy and Kevin. They were really knowledgeable about mattresses and just presented the facts there was no hard sell. Couldn't fault the service or the mattress we bought.
2025年9月12日
Bensons For Beds - Blackpool からの回答
Thank you for your kind words about our staff, Tommy and Kevin! We're glad to hear that they were able to provide helpful and knowledgeable service without pressuring you to buy. We're happy that you were satisfied with your mattress purchase. Thanks for choosing us!
My last bed was from Bensons and I’ve…
My last bed was from Bensons and I’ve been very happy with it.
2025年9月11日
Bensons For Beds - Blackpool からの回答
We're happy to hear that you've been very satisfied with your previous bed from us. Thank you for sharing your positive experience!
Best Wishes,
Megan at Customer Care
Great company to deal with.
Bensons were great from start to finish. The process of ordering the bed, down to delivery. I was contacted three days before with a time slot. Then contacted the night before and contacted once again an hour before arrival. The delivery guys were great, straightaway put overshoes on to protect the carpet and very respectful of the property. 10 out of 10 Bensons would not hesitate to use again.
2025年8月27日
Bensons For Beds - Blackpool からの回答
We're happy to hear that you had a great experience with us, from ordering to delivery. It's great to know our team kept you informed and were respectful of your home. Thank you for your high rating; we appreciate your feedback!
Take care,
Megan at Customer Care
Plenty of choices ,good customer…
Plenty of choices ,good customer experience. Sandra was very helpful and very knowledgeable. We tried various beds and use of the test bed made it easier to pick medium mattress.
2025年9月1日
Bensons For Beds - Blackpool からの回答
We're happy to hear that you found a great selection and had a positive experience. It's wonderful that our team member's knowledge and the test bed helped you choose the perfect mattress. Thanks for your feedback, Megan at Customer Care
got what we wanted in no time at all
2025年8月26日
Bensons For Beds - Blackpool からの回答
We're glad you had a quick and positive experience. Thank you for your feedback; it means a lot to us. Thank you, Megan at Customer Care
The store salesman was very helpful and…
The store salesman was very helpful and knowledgeable
2025年8月23日
Bensons For Beds - Blackpool からの回答
We're glad you found our salesman helpful and knowledgeable. Thank you for your positive feedback; we appreciate it.
We were shown a good selection of mattresses
We were shown a good selection of mattresses to choose from and were not rushed into a decision in the end we hopefully found the right mattress for our comfort
2025年8月23日
Bensons For Beds - Blackpool からの回答
We're happy to hear that you were shown a great selection and were able to take your time finding the right mattress for your comfort! We hope you enjoy it!
Easy to deal with
Kevin was very helpful. Great service thank you. Very pleased with the bed
2025年8月21日
Bensons For Beds - Blackpool からの回答
We're happy to hear that you received great service and that you are very pleased with the bed. Thank you for your positive feedback, Megan at Customer Care
Shocking customer service
Shocking customer service ordered two new bed £3775 waited over 12 weeks for delivery apthen when they arrived some idiot on their sales team sold my bed to another customer then expected to wait all over again only to be advise that the model I paid for was now discontinued but a similar one would be available in 12 to 16 and was £900 more. Avoid these clowns as for their customer service better taken a crash course in Urdu
2025年3月21日
Bensons For Beds - Blackpool からの回答
We regret to hear about the issues with your bed order and the disappointing service you received. We apologise for the long wait, the error with your order, and the discontinuation of the model you purchased which has caused a cancellation of your order. Thank you for your review, Megan at Customer Care
Sandra - the font of mattress knowledge
Sandra was exceptionally knowledgeable and helpful. We went in to do some recon but owing to the experience we received, made the decision to go ahead there and then
2025年8月12日
Bensons For Beds - Blackpool からの回答
We're happy to hear that our team member's knowledge and assistance led to such a positive experience. Thank you for sharing your feedback; we appreciate your business! Take care Darren, Megan at Customer Care
Excellent all round service!…
The Blackpool store team and the delivery guys, Mick and Kelvin, they all provided an excellent service. I would not hesitate to use them again!
2025年7月22日
自発的なレビュー
Bensons For Beds - Blackpool からの回答
Thank you for your kind words! At our Blackpool store, we pride ourselves on providing excellent service and our amazing delivery team, Mick and Kelvin, always go above and beyond. We can't wait to assist you again in the future! Megan at Customer Care
RUBBISH LIARS!!
We purchased what we thought was a solid oak bed from Bensons. Delivery day arrived and the bed was not only badly damaged...its mdf covered with oak veneer! For a £1000 bed!
The customer services department is farcical. The store staff....Tommy in the Blackpool store...rude and uninterested in helping. We have a recording of the conversation...him telling us it isnt his problem and so forth.
Avoid these liars...mis sold and utter rubbish!!
I have lots of pictures of the damaged bed which clearly show MDF....
Stay away!!
2025年7月22日
自発的なレビュー
Bensons For Beds - Blackpool からの回答
We are sorry to learn that your bed was delivered damaged. We also regret that the service you received fell short of expectations. We have since been in touch with you and can confirm that this issue is now resolved.
Thank you for your feedback,
Megan at Bensons for Beds Customer Care.
Bensons For Beds - Blackpool からの回答
Thank you for sharing your positive experience with us! We're glad to hear that our assistant was able to provide you with the knowledge and patience you needed. We truly value our customers and are committed to delivering exceptional service. We hope to see you again soon, Megan at Customer Care
Good showroom with full range…
Good showroom with full range mattresses! Computer mattress system brilliant leaving no doubt in my mind of which firmness to choose! Good range of prices.
2025年7月21日
Bensons For Beds - Blackpool からの回答
Thank you for your positive review! We are so glad to hear that you had a great experience in our showroom and that our computer mattress system helped make your decision easier. We strive to provide a wide range of prices to fit everyone's budget and we hope to see you again soon, Megan at Customer Care
The bed chosen was on show
The bed chosen was on show. picked it on line and Kevin was extremely helpful. Good customer service and clear with explanation of delivery process.
2025年7月1日
Bensons For Beds - Blackpool からの回答
Thank you for sharing your positive experience with us! We are so glad to hear that Kevin provided excellent customer service and made your delivery process clear. We are committed to providing the best service to our customers. Thank you for choosing us, Megan at Customer Care
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