Because simple from decison to buy matress customer service personaly in the Blackpool Shop to end delivery was great. Matress is amazing very good to sleep on it. 5 star.
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Another great service from Bensons For Beds this time at the Blackpool store. Excellent service received from Sandra, she was friendly and warm in manner, knowledgeable and professional. We purch... もっと見る
企業が回答しました
Visited the Bensons for bed shop in Blackpool to see what was available and some inspiration . A member of staff Gem listened to us and showed us the various options . She was not pushy and was very p... もっと見る
企業が回答しました
Showroom very good, friendly and helpful - and through asking questions and letting us experience different types of mattress, we found what we needed. Delivery men were rushing - one man in particu... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Blackpool について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit A2 Blackpool Retail Park, FY4 2RP, Blackpool, Lancashire, 英国
- 1253403456
4.9
優良
568件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bensons sorted delivery firm problems…
Bensons sorted delivery firm problems can't thank them enough.
2025年5月30日
自発的なレビュー
Bensons For Beds - Blackpool からの回答
We're happy to hear that the delivery issues were resolved. We appreciate you taking the time to leave us feedback. Take care, Megan at Customer Care
Originally the order had been priced…
Originally the order had been priced wrong we have to return to the store for the corrected paper work and £20 refund. The bed has been delivered but the collection was not put on the corrected order. Therefore, I have not received the service I requested and believed that I had paid for. Very disappointing overall. I have tried to contact Blackpool Bensons for Beds. However, they will not answer the phone.
2025年5月13日
Bensons For Beds - Blackpool からの回答
We regret to hear about the pricing error, the collection issue, and the difficulty reaching our store Laura. We appreciate you bringing this to our attention and will review your order to improve our service. Thank you, Megan at Customer care
The store was bright
The store was bright , well layed out and a vast range to choose from.
Kevin introduced himself and left us to explore. We caught up with Kevin later .He explained bases, beds matrasses , colours , insurance and costs in a friendly manner .We where amazed by his knowledge.
The whole experience was excellent.
2025年5月27日
Bensons For Beds - Blackpool からの回答
We're happy to hear that you found our store bright and well-organised with a great selection. We're glad you appreciated the informative and friendly assistance you received. Thank you for your positive feedback, Megan at Customer care
Your staff where really friendly and…
Your staff where really friendly and helpful and gave us all the support we needed to help us choose the bed and mattress that we’re right for us.
2025年5月29日
Bensons For Beds - Blackpool からの回答
We're so glad to hear that our team was friendly and supportive in helping you find the perfect bed and mattress. Thank you for your positive feedback, Megan at Customer care
Bensons For Beds - Blackpool からの回答
We appreciate your feedback! We are glad you found our service friendly, knowledgeable, and free of pressure. Thanks for choosing us, Megan at Customer care
Amazing customer service with a very…first class
Amazing customer service with a very knowledgeable member of staff, and great discount in the sales.
2025年5月24日
自発的なレビュー
Bensons For Beds - Blackpool からの回答
We're happy to hear about the amazing customer service you received from our knowledgeable staff and the great sales discount you got. Take care, Megan at Customer care
The service I received at Bensons for…
The service I received at Bensons for Beds was excellent. We were given all the information required and were very satisfied with the experience.
2025年5月26日
Bensons For Beds - Blackpool からの回答
We appreciate you taking the time to share your positive experience! We are happy to hear that you received excellent service and all the information you required. Thank you, Megan at Customer care
Excellent help from Julie in providing…
Excellent help from Julie in providing guidance in choosing a new bed.
2025年5月22日
Bensons For Beds - Blackpool からの回答
We're happy to hear that you received excellent guidance in choosing a new bed. Thank you for sharing your positive experience with us, Megan at Customer Care
Bensons For Beds - Blackpool からの回答
Thank you so much for your kind words! Providing top-notch customer service and being helpful are our top priorities. We're glad we could make your experience with us a positive one. We appreciate your business! 😊 #CustomersFirst #HappyCustomers
easy bed buying
We were given a friendly welcome and shown beds to meet our requirements and given advice on various aspects of our intended purchase. The whole experience went smoothly.
2025年4月28日
Bensons For Beds - Blackpool からの回答
Thank you for your kind words! We are thrilled to hear that our team was able to assist you with finding the perfect beds for your needs. We pride ourselves on providing exceptional service and making the buying process easy for our customers. We appreciate your business and hope you enjoy your new purchase!
Very professional and knowledgeable…
Very professional and knowledgeable staff. I had been looking online for a new bed for about 12 months and I just couldn’t commit to buying one. I went to the store and the whole experience was outstanding.
2025年5月13日
Bensons For Beds - Blackpool からの回答
Wow, thank you for sharing your experience with our store! We are thrilled to hear that our staff was knowledgeable and professional and that you had a great experience overall. We are always here to help you find the perfect bed for your needs. We appreciate your support and hope to see you again soon!
Great choice of mattresses and very…
Great choice of mattresses and very helpful shop assistant
2025年5月11日
Bensons For Beds - Blackpool からの回答
Thank you for the great review! We pride ourselves on providing top quality mattresses and exceptional customer service. We're glad you had a positive experience with our shop assistant. See you again soon!
Very helpful staff member
Very helpful staff member - Monica! Answered all the questions and made sure we got the best deal! Amazing service!
2025年5月7日
Bensons For Beds - Blackpool からの回答
Thank you for leaving us a review! We are thrilled to hear that Monica provided you with exceptional service and helped you find the best deal. Our team strives to make every customer's experience amazing. We appreciate your business!
Bensons For Beds - Blackpool からの回答
"Thank you for your positive feedback! We strive to make our customers' shopping experience hassle-free and enjoyable. We appreciate your business and hope to see you again soon!"
Purchased bed base
Purchased bed base
Very quick to order pleased with the service and product.
Dean and Sam
2025年5月4日
Bensons For Beds - Blackpool からの回答
Thank you so much for your kind words! We're thrilled to hear that you had a seamless experience ordering your bed base and are happy with the results. We truly appreciate your support and hope to see you again in the future.
Sleep well,
Team Bensons💜
Thank you Kevin :)
Kevin was amazing with helping us choose a mattress . He was very kind , patient and professional and thanks to him we got what we needed and wanted within our budget :) Thank you :)
2025年4月25日
Bensons For Beds - Blackpool からの回答
Thank you for your wonderful review! It was our pleasure to assist you and we're thrilled that Kevin was able to help you find the perfect mattress within your budget. We appreciate your support and look forward to seeing you again in the future.
Sleep well, Team Bensons💜
Excellent service
Excellent service, informative, patient, much better than others we visited. Lovely sales assistant.
2025年4月29日
Bensons For Beds - Blackpool からの回答
We are thrilled to hear that you had such a positive experience with us! Our team takes pride in providing exceptional service and we are glad to have exceeded your expectations. Thank you for choosing us!
Sleep well, Team Bensons💜
Great customer service
Great customer service , Julie at the Blackpool store was very knowledgeable and extremely helpful
2025年4月24日
Bensons For Beds - Blackpool からの回答
Thank you for sharing your positive experience with Julie at our Blackpool store! We're thrilled to hear she provided great customer service and was knowledgeable and helpful. We hope to see you again soon!
Sleep well, Team Bensons💜
Tommy who served us was so…
Tommy who served us was so knowledgeable, and explained everything from what mattress to the finance process. He made it a very enjoyable process, great personality.
2025年3月25日
Bensons For Beds - Blackpool からの回答
Thank you for the wonderful review! We are so glad that Tommy was able to provide you with exceptional service and knowledge during your mattress purchase. We appreciate your business and hope you have many nights of restful sleep on your new mattress.
Sleep well, Team Bensons💜
Brilliant.
2025年4月17日
Bensons For Beds - Blackpool からの回答
Thank you for your kind words! We are so glad you had a brilliant experience with us. Our team works hard to provide excellent service and products for our customers. We truly appreciate your support and hope to see you again soon! 😊
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