Fantastic service all round. Ordered online in the end, as got an NHS discount too which was super helpful. Mattress delivery was in only a few daysas we chose, delivery staff fab and called before ha... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We bought a bedframe and mattress at the Brislington branch in Bristol. We were helped by Julie who went above and beyond to help us without making us feel pressurised.
The mattress we were interested in was available in a local store to try out. We were given advice about how long we should test it for and there was nothing rushed or pushy going on in relation to sa... もっと見る
企業が回答しました
Clean well presented store, no hassle from sales staff. Partly our fault for not checking but had bed guard & mattress protector added without being asked. Also disappointed that we had to pay two de... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Brislington について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 4b Brislington Retail Park, Bath Road, BS4 5NG, Brislington, Avon, 英国
- 1179720382
4.9
優良
259件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Complete bed purchase …
Marcus the salesman was extremely helpful and not at all pushy. We purchased a ottoman bed frame, headboard and mattress, he gave us the best advice on everything we needed.
2023年10月16日
Excellent service
Excellent service . Knowledgable polite and helpful
Salesman.
Polite and very helpful delivery men . On time excellent
Communication .Did what they said they would do
2023年10月6日
Great customer service
Spencer at the Brislington store was friendly and helpful throughout. I would return just on his service alone. Thank you!
2023年9月17日
Helpful friendly staff
We went in just to look at mattresses , we were greeted by a lovely female member of staff who offered help but was not at all pushy and left us to try the mattresses in our own time.
She answered our questions and the whole process of buying was made very easy.
2023年9月10日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
The experience was perfect
The experience was perfect. Sales assistant helpful polite and knowledgeable . I would thoroughly recommend Bensons.
2023年9月11日
Bensons For Beds - Brislington からの回答
Thankyou for your review, this is amazing - Team Bensons
Great service all round
Staff in store were really helpful and informative. Ordering process was simple and delivery was much faster than we expected. Delivery was fantastic - thanks to the two chaps who had to carry a king mattress quite a way because they couldn't get the truck along our narrow lane. They were still super cheerful and happy to take it upstairs for us. Great service all round!
2023年8月19日
Bensons For Beds - Brislington からの回答
We really appreciate the time taken to leave us this lovely review. -Team Bensons
Julie was full of information and…
Julie was full of information and really explained all the different mattresses to us.
2023年8月26日
Bensons For Beds - Brislington からの回答
Thank you so much for your great review! -Team Bensons
Extremely helpful sales assistant
2023年8月28日
Bensons For Beds - Brislington からの回答
Thank you for your kind words, Christine! - Team Bensons
Bensons For Beds - Brislington からの回答
Thank you for your lovely review - Team Bensons
Friendly and knowledgeable staff.
2023年8月21日
Bensons For Beds - Brislington からの回答
Thank you for your feedback! -Team Bensons
The lady who served us was lovely and…
The lady who served us was lovely and very helpful. Nothing was too much trouble and she was lovely to talk to.
2023年8月18日
Bensons For Beds - Brislington からの回答
We're thrilled to hear this Becky. Thank you for your 5* review. -Team Bensons
Bensons For Beds - Brislington からの回答
We're pleased to hear this Claire! Thank you for taking the time to leave us a review. -Team Bensons
We have shopped at Bensons before so…
We have shopped at Bensons before so that's why we went back. Maureen who attended to us was very helpful without being pushy. She had a bit of a problem on her I pad but got there in the end.
2023年8月18日
Bensons For Beds - Brislington からの回答
Hello Mr & Mrs McGough, this is a great review! We are happy to hear that we were able to provide a great service for you. We really appreciate the time taken to provide us with this feedback. - Team Bensons
Bensons For Beds - Brislington からの回答
Hello Mary,
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Very helpful assistant
Very helpful assistant who took us through all the options and confirmed prices, discounts etc.
2023年8月11日
Bensons For Beds - Brislington からの回答
Hello Mrs Tozer, this is great to hear! We are glad that we could provide you with a great service and hope that you enjoy your new purchase. Thank you for taking the time to provide us with this feedback. - Team Bensons
Helpful and knowledgeable staff
Helpful and knowledgeable staff , huge range of beds and accessories .
2023年8月8日
Bensons For Beds - Brislington からの回答
Hello Jeffrey,
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Bensons For Beds - Brislington からの回答
Hello Sandra.
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
The staff were really…
The staff were really helpful,professional and friendly.
The stock was very good well priced, nice lay out.
2023年7月21日
Bensons For Beds - Brislington からの回答
Hello Laura.
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
was a nice easy experience
was a nice easy experience, staff were helpful & guided us through the various options.
2023年7月9日
Bensons For Beds - Brislington からの回答
This is a fantastic review! Thank you so much for taking the time to leave us some lovely feedback. Easy and stress-free is exactly how ordering a new bed should be - Team Bensons
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。