Bensons For Beds - Bristol Imperial レビュー 

275
•
TrustScore 5段階評価の5

4.8

Unit 10/11 Imperial Retail Park, Wills Way, BS13 7TJ Bristol, Avon, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Sales lady was really friendly and gave us good information. Then the delivery men we good very polite even took there shoes of before coming into the house which goes a long way .

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5つ星のうち5の評価

Very happy with our purchase. Excellent service from very pleasant staff. Delivery on time by friendly driver. Would not hesitate to recommend Bensons.

企業が回答しました

5つ星のうち5の評価

Chloe at benson for beds brislington is fantastic ! Super knowledgeable, completely understood what we needed and wasted no time finding us the perfect bed . Kept us within the budget we needed but wa... もっと見る

企業が回答しました

5つ星のうち4の評価

The sales woman was really helpful and approachable, I loved her realness and common sense approach. I appreciated the sale as it made it affordable and nice to get it delivered in a few weeks giving... もっと見る

企業が回答しました


企業情報

  1. 寝室家具店
  2. ・
  3. ベッド専門店
  4. マットレス専門店
  5. 寝具店

Bensons For Beds - Bristol Imperial について

当該企業による記述

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

連絡先

  • Unit 10/11 Imperial Retail Park, Wills Way, BS13 7TJ, Bristol, Avon, 英国

  • 1179642525

4.8

優良

TrustScore 5段階評価の5

275件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(275)

過去12か月のレビュー数: 26,637件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

We Loved Tracy and Tom!

The sales team were professional and supportive. The delivery team (Tracy and Tom) were superb! They were jolly, positive and highly professional and with courteous humour. Nothing was too much trouble!

2025年4月16日
自発的なレビュー
Bensons For Beds - Bristol Imperial ロゴ

Bensons For Beds - Bristol Imperial からの回答

Thank you for your kind words! We are thrilled to hear that our sales and delivery team provided you with top-notch service. We pride ourselves on being professional and supportive, and we will pass along your praise to Tracy and Tom. Thank you for choosing our business!

5つ星のうち5の評価

Very friendly staffwho know what they…

Very friendly staffwho know what they are selling..Plenty of beds to choose from
Not hurried to make a decision

2025年3月28日
Bensons For Beds - Bristol Imperial ロゴ

Bensons For Beds - Bristol Imperial からの回答

We're delighted to hear that you found our staff very friendly and knowledgeable, and that you appreciated the wide selection of beds and relaxed atmosphere. Take care, Megan at Customer Care

5つ星のうち5の評価

Were made to feel really welcome and…

Were made to feel really welcome and the member of staff was very informative

2025年3月24日
Bensons For Beds - Bristol Imperial ロゴ

Bensons For Beds - Bristol Imperial からの回答

We are so happy you felt welcome and found our staff member informative. Thank you for sharing your positive experience with us, Megan at Customer Care

5つ星のうち5の評価

Lewis very helpful and knowledgeable…

Lewis very helpful and knowledgeable about products

2025年3月4日
Bensons For Beds - Bristol Imperial ロゴ

Bensons For Beds - Bristol Imperial からの回答

We're happy to hear that our team's product knowledge was helpful. Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer care

5つ星のうち4の評価

The sales woman was really helpful and…

The sales woman was really helpful and approachable, I loved her realness and common sense approach. I appreciated the sale as it made it affordable and nice to get it delivered in a few weeks giving me time to decorate.
The mattress felt good, I’ll know more when it arrives.

2025年3月4日
Bensons For Beds - Bristol Imperial ロゴ

Bensons For Beds - Bristol Imperial からの回答

We're happy to hear that our sales team was helpful and approachable, and that you appreciated the sales event and delivery schedule. We hope the mattress meets your expectations upon arrival! Thank you for your review, Megan at Customer Care

5つ星のうち2の評価

Poor customer service

Poor customer service. Still not forfilled there agreement several weeks on. I was a repeat customer, but will ship elsewhere next time. Just ignore your emails.

2025年2月2日
自発的なレビュー
Bensons For Beds - Bristol Imperial ロゴ

Bensons For Beds - Bristol Imperial からの回答

We regret that our service did not meet your expectations, especially as a returning customer. We appreciate your feedback and will review your experience to improve our service and communication.
We have since resolved this and we thank you for your patience Carole.
Take care, Megan at Customer Care

5つ星のうち5の評価

Good friendly, helpful service

Went looking for a new bed was greeted by very friendly, knowledgeable staff who talked me through all the options available, without putting any pressure on me to make a decision.
Would highly recommend this store at Imperial Park, Bristol

2025年2月25日
Bensons For Beds - Bristol Imperial ロゴ

Bensons For Beds - Bristol Imperial からの回答

We're happy to hear you received friendly, helpful service at our Imperial Park, Bristol store. It's great to know our staff provided you with the information you needed without any pressure. Thank you for your recommendation, Megan at Customer Care

5つ星のうち5の評価

Excellent service

Excellent service! Lewis at the Imperial Park branch, Bristol, was professional, personable, and nothing was too much trouble. He took time to explain the features of all the mattresses I was interested in and gave me the time to consider my options. So much better to go to a shop than purchase unseen on the internet, Thankyou Lewis, you made my decision much easier and more enjoyable

2025年2月20日
自発的なレビュー
Bensons For Beds - Bristol Imperial ロゴ

Bensons For Beds - Bristol Imperial からの回答

We're happy to hear about the excellent service you received at our Bristol branch. We appreciate your kind words regarding our team member's professionalism and helpfulness. It's great to know you found the in-store experience beneficial. Thank you for choosing us, Megan at Customer Care

5つ星のうち5の評価

Sharon most helpful and knowledgeable

Sharon most helpful and knowledgeable. Good choice of items.

2025年2月17日
Bensons For Beds - Bristol Imperial ロゴ

Bensons For Beds - Bristol Imperial からの回答

We appreciate your positive feedback! We are happy to hear that you found our selection and assistance helpful during your visit.
Take care, Megan at Customer Care

5つ星のうち5の評価

Definitely recommend using Bensons beds.

Sharon listened to what I was looking for and was helpful, professional, and not pushy. I was given the opportunity to try out several beds within my price ranger.

2025年1月31日
Bensons For Beds - Bristol Imperial ロゴ

Bensons For Beds - Bristol Imperial からの回答

We're happy to hear that you found someone helpful and professional who listened to your needs. We appreciate you taking the time to share your positive experience trying out our beds.
Take care,
Megan at Customer Care

5つ星のうち5の評価

What is available in showroom

Very friendly approach from sales ascent and excellent knowledge of all beds.

2025年1月24日
Bensons For Beds - Bristol Imperial ロゴ

Bensons For Beds - Bristol Imperial からの回答

We're glad you found our sales team approachable and knowledgeable about our beds. We appreciate you taking the time to share your positive experience, Megan at Customer Care

5つ星のうち5の評価

Great experience at benson for beds…

Great experience at benson for beds branch in Bristol imperial park! Special thanks to Lewis who’s been absolutely fantastic and super helpful with us sorting out all the beds for our new place! Will definitely be coming back in the future :)

2025年1月19日
自発的なレビュー
Bensons For Beds - Bristol Imperial ロゴ

Bensons For Beds - Bristol Imperial からの回答

We're happy to hear that you had a great experience at our Bristol location! We appreciate your positive feedback and are so glad we could help you find the perfect beds for your new place. We look forward to seeing you again in the future, Megan at Customer Care

5つ星のうち5の評価

Super helpful

Super helpful! Came in needing a mattress the same day and the guy helped me with my options and was super knowledgable! Thank you!

2025年1月6日
Bensons For Beds - Bristol Imperial ロゴ

Bensons For Beds - Bristol Imperial からの回答

We're happy to hear that our team was able to assist you in finding a mattress that same day. We appreciate you acknowledging their knowledge and assistance, Megan at Customer Care

5つ星のうち3の評価

Some issues regarding the removal of…

Some issues regarding the removal of the old bed

2025年1月2日
自発的なレビュー
Bensons For Beds - Bristol Imperial ロゴ

Bensons For Beds - Bristol Imperial からの回答

We regret the issues with the old bed removal. We appreciate your feedback and we'll review our processes.
Take care,
Megan at Customer Care

5つ星のうち5の評価

Good customer service and great…

Good customer service and great knowledge of the products

2025年1月1日
Bensons For Beds - Bristol Imperial ロゴ

Bensons For Beds - Bristol Imperial からの回答

We appreciate your positive feedback! We're glad to hear you received good customer service and found our product knowledge helpful.
Take care,
Megan at Customer Care

5つ星のうち5の評価

Great Help

Great experience at Bensons for Beds. I knew I wanted a firm mattress, and Lewis gave me the time and space to choose the right one. His professional approach made the process easy, offering helpful advice and ensuring I felt confident in my decision. The entire experience was smooth and stress-free. Excellent service! Highly recommend visiting if you're in need of a new mattress.

2024年11月30日
5つ星のうち5の評価

People could learn lots about customer service from this team

I honestly wouldn’t buy a bed anywhere else. There has been several ups & downs due to the odd design of our stairs/house. The first delivery failed due to this but I honestly couldn’t find any criticism of the delivery drivers who tried every possible solution & who were wonderful, considerate & efficient.

Lewis has been such a diligent, hardworking ambassador for the in-store customer service side & has the patience of a saint in trying to resolve this & find a suitable solution. Such exemplary customer service from him & he did everything he could to ensure a pre Christmas delivery. Lewis is such a team player he wouldn’t accept praise without telling me that it was the “unsung heroes” who needed to be included “Anthony (our Senior Supply Planner), and Sharon (our Transport Supervisor from our Tewksbury Distribution centre)”. This is a testament to his excellent attitude and colligate approach. This was such a big purchase to me, I’ve never invested in a good quality bed before due to not being able to afford it. I highly recommend bensons & Lewis should get a MASSIVE Christmas bonus!!

Thanks for everything

2024年11月30日

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