The whole thing was very good the delivery was excellent very helpful respectful taking their shoes off when entering,tidying up and took all rubbish away. Nice guys Rias and Jacky. Very happy wou... もっと見る
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Tyrell was great . Professional , polite and welcoming. Gave me a fantastic deal so i bought 2 beds ! Nice bloke , great job. Cheers mate , looking forward to having my lovely new TV bed in my new hom... もっと見る
First class service from Tyrrell in the Westwood Cross branch. Warm attentive service that cut out a lot of time wasting. His analysis of our needs resulted in a shortlist that goes perfectly. Patient... もっと見る
企業が回答しました
The manager & staff in the Broadstairs branch were excellent. Extremely helpful in sorting our problem. This was the 3rd set of mattresses that had failed. The most recent mattresses only lasted 18mon... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Broadstairs について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 5 Westwood Retail Park, Westwood Road, CT10 2RQ, Broadstairs, Kent, 英国
- 1843860976
4.9
優良
728件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great quality bed and mattress at a…
Great quality bed and mattress at a reasonable price. Karen who served me was extremely helpful. Delivered at time stated and deliver to the room requested.
2026年7月18日
Bensons For Beds - Broadstairs からの回答
We're so pleased to hear you're happy with the quality and value of your new bed and mattress. It's wonderful that our team member was extremely helpful and that your delivery was on time and placed in the room you requested! Thank you for your feedback!
Team Bensons
Bensons For Beds - Broadstairs からの回答
We are so pleased to hear that our team member was experienced and had a good personality. We truly appreciate your kind words and positive feedback!
Team Bensons
Bensons For Beds - Broadstairs からの回答
We're so pleased to hear you received good service in our store and found our prices to be good. Thank you for your positive feedback!
Team Bensons
Very helpful instore member of staff…
Very helpful instore member of staff with no pressure to purchase. Excellent customer service.
2026年7月18日
Bensons For Beds - Broadstairs からの回答
We're so pleased to hear you had such a positive experience with our in-store team member and that you received excellent customer service without any pressure. Thank you for your kind feedback!
Team Bensons
Shopping experience
We were warmly welcomed when we entered the store. Karen gave us the space to browse without making us feel pressured but was on hand to offer guidance when needed. The advice and help we were given was informative without being pushy - this made the experience so much better than you often get in similar places. Would definitely recommend others go here and we would certainly go back for other furniture needs. Thank you.
2026年7月11日
Bensons For Beds - Broadstairs からの回答
We're so pleased to hear you had such a positive experience in our store! It's wonderful that our team provided helpful guidance without being pushy, making your visit enjoyable. We appreciate your recommendation and look forward to welcoming you back!
Team Bensons
I am pleased with the beds and…
I am pleased with the beds and mattresses. There was a hiccup with one of the mattresses but the Manager resolved this very promptly
2026年7月12日
Bensons For Beds - Broadstairs からの回答
We're so pleased to hear you're happy with your new beds and mattresses! We appreciate you highlighting how promptly our manager resolved the issue with one of the mattresses.
There was a good choice of sofa beds in…
There was a good choice of sofa beds in store and the sales assistant had access to a lot of information.
The product arrived a few days after ordering and we are pleased with our purchase.
2026年7月9日
Bensons For Beds - Broadstairs からの回答
We're so pleased to hear you found a good selection of sofa beds and that our sales assistant was well-informed. It's wonderful that your product arrived quickly and you are happy with your purchase!
The service in the showroom was spot…
The service in the showroom was spot on, no hanging around as we knew exactly what we wanted
2026年7月10日
Bensons For Beds - Broadstairs からの回答
We're so pleased you found the service in our showroom to be spot on. Thank you for your kind feedback!
Team Bensons
I was having trouble ordering online &…
I was having trouble ordering online & getting my blue light discount so I went in store and the staff were super helpful, it was quick and easy, got my discount plus an additional 10% on top
2026年7月4日
Bensons For Beds - Broadstairs からの回答
We're so pleased our team was super helpful in-store, making your experience quick and easy. It's wonderful that you were able to get your discount and an additional 10% on top!
This is the second time we’ve Bensons…
This is the second time we’ve Bensons to purchase beds / mattresses. Highly recommended the staff with their knowledge and recommendations for both bed and mattresses.
2026年7月4日
Bensons For Beds - Broadstairs からの回答
We're so pleased to hear you had another excellent experience with us! It's wonderful that our team provided such knowledgeable recommendations for your bed and mattresses.
Team Bensons
Delivery Service
The delivery team arrived on time, installed my new bed quickly & efficiently, cleared up and took away all packaging . The whole experience was excellent.
2026年6月23日
Bensons For Beds - Broadstairs からの回答
We're so pleased to hear that your delivery team arrived on time and efficiently installed your new bed, clearing away all packaging. We appreciate your excellent feedback!
Team Bensons
Kyle is a great employee and deserves a…
Kyle is a great employee and deserves a pay rise. COYG
2026年6月27日
自発的なレビュー
Bensons For Beds - Broadstairs からの回答
We are so glad you had a great experience! We appreciate your kind words.
Team Bensons
Professional delivery
Professional delivery. Respected our property and gave clear instructions on how to lift and close our new bed.
2026年6月25日
自発的なレビュー
Bensons For Beds - Broadstairs からの回答
We're glad our delivery team was professional and respectful of your property, providing clear instructions for your new bed.
Team Bensons
Bensons For Beds - Broadstairs からの回答
We're delighted you had a great experience. Thank you for sharing your positive feedback with us!
Team Bensons
Bensons For Beds - Broadstairs からの回答
We're so pleased our staff was helpful and knowledgeable, and our delivery prompt. Thank you!
Team Bensons
Excellent service
Excellent service from start to delivery. Big thanks to Kyle at the Westwood Cross branch for his patience and advice. Impressed with the Mammoth mattress.
2026年6月18日
Bensons For Beds - Broadstairs からの回答
We're so pleased you received excellent service from start to delivery and appreciate your kind words about our team member's patience and advice. We're glad you're impressed with your new mattress!
Team Bensons
Fantastic service start to finish.
Fantastic service start to finish.
The guys that brought the bed in Andy and James for the thanet area were fab.
2026年6月14日
Bensons For Beds - Broadstairs からの回答
We're so happy to hear you received fantastic service! We appreciate you sharing your positive experience with us.
Team Bensons
Would recommend
I found the staff from the store to delivery have been excellent, extremely helpful even when I did have a problem they were there to help in every way.
The delivery guy were helpful and friendly
2026年6月5日
Bensons For Beds - Broadstairs からの回答
We're so pleased our team, from store to delivery, provided such excellent and helpful service, even when you had a problem. Thank you!
Team Bensons
Shop staff were very knowledgeable and…
Shop staff were very knowledgeable and helpful. The fitters were clean and tidy. All staff were polite and helpful.
2026年6月4日
Bensons For Beds - Broadstairs からの回答
We're so pleased our staff were knowledgeable and helpful, and that our fitters were clean and tidy. Thank you for your kind feedback.
Team Bensons
Amazing experience. Thank you Tyrell, Andy and Reaz
Tyrell was amazing at helping myself and my husband find a mattress. He was so patient with us trying out a million different ones including pillows. Thank you so much.
Also, Andy and Reaz from the delivery team were incredible. It was absolutely boiling that day and they carried my enormous super king 5000 spring mattress into my house and up the stairs and onto my bed base. They were so professional and lovely and I couldn’t thank them enough!
2026年5月28日
自発的なレビュー
Bensons For Beds - Broadstairs からの回答
We're so pleased to hear about your excellent experience finding the perfect mattress and pillows. It's wonderful that our delivery team provided such professional and helpful service, especially on a hot day. Thank you for your kind words!
Team Bensons
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