From rhe store (Cannock) to delivery we had a great experience. No pushiness in store, just advice given and time to browse/try different mattresses. The delivery experience was also great, we were ke... もっと見る
所在地
所在地を変更Unit 10a Orbital Retail Park, Cannock, WS11 8XP Staffordshire, Cannock, GB
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We had a really positive experience at Bensons for Beds in Cannock. Rachel, our sales assistant, was lovely from start to finish. She never once made us feel pressured and gave us plenty of space... もっと見る
企業が回答しました
Emma helped me chose my perfect bed. She was helpfu, attentive and knew the products inside out. She understood the support i needed for my health conditions and suggested options until i decided upon... もっと見る
企業が回答しました
The guy in the sales room, Luke, was knowledgeable of the products available and was able to advise us after listening to our needs. He was not pushy, as some salespersons can be, (had he have been,... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Cannock について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 10a Orbital Retail Park, Cannock, WS11 8XP, Staffordshire, Cannock, 英国
4.7
優良
114件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff were helpful and good service all roundfriendly in…
Staff were helpful and friendly in store. Delivery was on time and I was kept informed of time slot.
2026年10月29日
Great service from beginning to end
From rhe store (Cannock) to delivery we had a great experience. No pushiness in store, just advice given and time to browse/try different mattresses. The delivery experience was also great, we were kept informed and the delivery guys were friendly and respectful. We would highly recommend Bensons to anyone. Well done to all.
2026年10月27日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
From going in the showroom
From going in the showroom, being shown the sort of beds we were interested, being left to make our own decision without pressure, answering our questions on options, to ordering, choosing a delivery date to suit us, and the actual delivery we couldn't fault it!
2026年9月5日
自発的なレビュー
Bensons For Beds - Cannock からの回答
Thank you for visit and five star review.
Ottoman bed order
Kept in touch on the progress of my order, delivered on the time and day as told . Staff very helpful when looking for a bed. On the whole the bed is lovely to sleep on .
2026年10月24日
Bensons For Beds - Cannock からの回答
Thank you for your wonderful review! We are thrilled to hear that our team was helpful during your search and that our communication and delivery met your expectations. Most importantly, we are delighted that you are finding your new bed so comfortable to sleep on. Your feedback is greatly appreciated!
Team Bensons
not happy
Shirley at the cannock store was loveley and helpful, she said that the delivery men would take the sofa bed upstairs. Upon delivery the men said that they did not unpack and assemble and left it in the hall. I'm late sixties and my husband late seventies, we managed to unpack the item and had an almighty haul to get it upstairs. W wont be using Bensons for Beds again.
2026年10月7日
Bensons For Beds - Cannock からの回答
Hello Sarah,
Thank you for your feedback. We're pleased to hear that Shirley at our Cannock store was lovely and helpful throughout your purchase.
Our sofa beds does not include assembly. However, we appreciate that the expectations set during the sales process did not align with the service you received, and we're sorry for any confusion this caused.
Your comments regarding the information provided in store and your delivery experience will be fed back to the relevant teams for review, as clear and accurate communication is extremely important to us.
Thank you,
Megan | Customer Care Specialist
Excellent helpful staff
Excellent helpful staff! Delivery was on time and assembled by two very helpful young men! Bed fantastic!
2026年10月3日
Bensons For Beds - Cannock からの回答
Thank you so much for taking the time to let us know how we did.
Excellent, friendly customer service
The member of staff was very helpful without being pushy, was knowledgeable and friendly and made the buying experience a good one.
2026年9月26日
自発的なレビュー
Bensons For Beds - Cannock からの回答
Thank you for your wonderful feedback! We're thrilled to hear that our staff made your buying experience enjoyable. We strive to provide helpful and friendly service, and it's great to know we hit the mark. We look forward to serving you again soon!
We had a really positive experience at…
We had a really positive experience at Bensons for Beds in Cannock. Rachel, our sales assistant, was lovely from start to finish. She never once made us feel pressured and gave us plenty of space and time to look around and make our own decisions. Whenever we had questions, she was extremely knowledgeable and informative, and nothing was ever too much trouble.
I later phoned to place our order and spoke to Lisa, who was equally fantastic. She was incredibly patient, helpful and friendly throughout the whole process.
Both Rachel and Lisa made the experience so easy and enjoyable, and we would definitely recommend Bensons for Beds Cannock. Thank you both .
Rachael & Pat
2026年9月20日
自発的なレビュー
Bensons For Beds - Cannock からの回答
Thank you so much for the lovely review, it was a pleasure meeting you all. many thanks Rachel
Great experience
Great experience. Delivery was very professional, and Dave great information regarding the care of my new mattress.
2026年9月20日
Bensons For Beds - Cannock からの回答
Thank you for taking the time for your review. Glad you had a great experience.
Bensons For Beds - Cannock からの回答
Hello Mr Wilkes,
We are very sorry to hear that this has been your experience with us. Please accept our sincere apologies for the frustration and disappointment this situation has caused.
We have discussed this matter with you directly and appreciate you taking the time to share your concerns.
Please be assured that we have also fed your feedback back internally so that it can be reviewed with the relevant teams and used to help improve our processes and customer experience going forward.
Thank you for bringing this to our attention, and once again, please accept our apologies for the inconvenience caused,
Megan | Customer Care Specialist
Bensons For Beds - Cannock からの回答
Thank you for your kind words! We're thrilled to hear you enjoyed our staff and selection. We strive to provide the best experience for our customers, and your feedback motivates us to keep improving. We look forward to serving you again soon!
Great support from sales staff helping…
Great support from sales staff helping me to find a good comfortable mattress match for me. Delivery was within one week and delivery was on time. I can’t fault my experience so far. I just hope the mattress meets my needs and expectations.
2026年9月8日
Bensons For Beds - Cannock からの回答
We're so pleased to hear you had such a positive experience with our sales team and that your delivery was prompt and on time! We truly hope your new mattress brings you many nights of comfortable and restful sleep.
Team Bensons
I received amazing customer service…
I received amazing customer service from Emma in store. I popped into store to see if they had the furniture I was looking at online but due to the store size they did not have it however Emma approached me asked if I wanted to order it in or she would check another store to see if they had it available there. I went away feeling very confident and actually wanted to spend my money with that store due to the excellent customer service I had received. I went back later on that day she ran through my full order ran through the full invoice and costs. I felt she actually wanted to spend time with her customers rather than take your money and rush you out the door. She’s a credit to the team. Thanks Emma
2026年9月8日
自発的なレビュー
Bensons For Beds - Cannock からの回答
We are absolutely thrilled to hear about your wonderful experience in our store! It's fantastic to know that one of our team members provided such excellent service, going above and beyond to ensure you felt confident and valued. We're delighted that you felt she genuinely wanted to assist you and take the time to help with your order.
Team Bensons
Emma helped me chose my perfect bed
Emma helped me chose my perfect bed. She was helpfu, attentive and knew the products inside out. She understood the support i needed for my health conditions and suggested options until i decided upon my final choice which is fantastic and exactly what i was looking for. She is a credit to your company. Dont even bother going through the door in Dreams, Bensons is a far superior company.
2026年9月7日
自発的なレビュー
Bensons For Beds - Cannock からの回答
Thank you for your wonderful feedback! We're thrilled to hear that Emma provided you with such attentive service and helped you find the perfect bed for your needs. Your satisfaction is our priority, and we appreciate your kind words about our team. We look forward to serving you again!
Bensons For Beds - Cannock からの回答
We're so pleased to hear you experienced good customer service, fantastic products, and excellent communication. Thank you for your wonderful feedback!
Team Bensons
Lovely bed just what we wanted.
Lovely bed just what we wanted.
Was kept informed at all stages.
The bed was delivered on time and looks lovely in the bedroom.
2026年8月21日
Bensons For Beds - Cannock からの回答
We're so pleased to hear that your bed was just what you wanted and that you were kept informed every step of the way. It's wonderful that it arrived on time and looks lovely in your bedroom!
Team Bensons
Brilliant service from Rachel
Brilliant service from Rachel. She wasn’t pushy, but really helped us to choose the right bed. We would wholeheartedly recommend this company and Cannock in particular. Thank you for giving us such a special experience.
2026年8月18日
自発的なレビュー
Bensons For Beds - Cannock からの回答
Thank you for your wonderful feedback! We're so pleased to hear that our colleague provided such brilliant service and helped you choose the perfect bed without any pressure. We truly appreciate your recommendation and are delighted you had a special experience.
Team Bensons
Excellent service 👏
2026年7月30日
Bensons For Beds - Cannock からの回答
Thank you for your review. We are glad you enjoyed our service.
Team Bensons
This was a seamless and faultless…
This was a seamless and faultless experience right from when we entered the shop to the actual delivery of our purchase. Communication was excellent throughout.
2026年7月24日
Bensons For Beds - Cannock からの回答
Hi Emma,
Thank you for your fantastic review! We're delighted to hear that everything went smoothly from your first visit to the final delivery. It's wonderful to know that our team provided excellent service and communication throughout the entire process.
We really appreciate your kind words and thank you for choosing us,
Bensons for Beds😊
A very happy customer
The staff at the store were from the start very helpful and considerate with the respect expected from a customer, I was notified at each stage of the way from order to delivery with the delivery people being helpful as were the shop staff.
2026年7月20日
Bensons For Beds - Cannock からの回答
We're so pleased to hear that our staff were very helpful and considerate from the start. It's wonderful that you were notified at each stage, from order to delivery, and that our delivery team was also helpful.
Team Bensons
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