From rhe store (Cannock) to delivery we had a great experience. No pushiness in store, just advice given and time to browse/try different mattresses. The delivery experience was also great, we were ke... もっと見る
所在地
所在地を変更Unit 10a Orbital Retail Park, Cannock, WS11 8XP Staffordshire, Cannock, GB
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We had a really positive experience at Bensons for Beds in Cannock. Rachel, our sales assistant, was lovely from start to finish. She never once made us feel pressured and gave us plenty of space... もっと見る
企業が回答しました
Emma helped me chose my perfect bed. She was helpfu, attentive and knew the products inside out. She understood the support i needed for my health conditions and suggested options until i decided upon... もっと見る
企業が回答しました
The guy in the sales room, Luke, was knowledgeable of the products available and was able to advise us after listening to our needs. He was not pushy, as some salespersons can be, (had he have been,... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Cannock について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 10a Orbital Retail Park, Cannock, WS11 8XP, Staffordshire, Cannock, 英国
4.7
優良
114件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Customer service = 0
Advertising 0% credit then not being able to do this. The shop kept telling me I should have an email, the head office said the shop should set it up for/with me. Rubbish customer service.
Delivery guys really respectful on saving grace.
2025年11月18日
Bensons For Beds - Cannock からの回答
Thank you for sharing your feedback Yvonne. We’re sorry to hear about the issues you experienced with setting up 0% credit and the confusion between the store and head office. This is not the level of service we aim to provide, and we appreciate you bringing it to our attention. This has been fed back to ensure we improve this step in our customer journey.
We’re glad to hear the delivery team provided a positive experience.
Thank you for your feedback,
Megan at Customer Care
Very good experience felt comfortable…
Very good experience felt comfortable and the girls were nice
2025年12月19日
Bensons For Beds - Cannock からの回答
We're happy to hear that you felt comfortable and that our staff was nice. Thank you for your positive feedback; we appreciate it. Thanks - Stewart - Team Bensons
Friendly and helpful staff (cannock…
Friendly and helpful staff (cannock store)..great deal on mattress and base..we had are previous beds from this Company..
2025年11月28日
自発的なレビュー
Bensons For Beds - Cannock からの回答
We're happy to hear that the staff at our Cannock store were so helpful! It's great you got a good deal and have purchased beds from us before. Thanks for your feedback.
BED PERCHASING FROM BENSON BEDS CANNOCK
Very nice in shop experience with Rachel made us welcome explained when asked differant questions nicely set out shop floor. only thing missing was being offered a cup of coffe like other bed retailers.
yours sincerely
Kenneth scott
2025年11月28日
自発的なレビュー
Bensons For Beds - Cannock からの回答
We're happy to hear that you found the shop experience pleasant and the layout appealing. We appreciate your feedback regarding the coffee service and will consider it for improvements. Thank you.
We had a fantastic experience with…
We had a fantastic experience with Benson for Beds from start to finish. The staff were friendly, knowledgeable, and genuinely helpful without being pushy. They took the time to explain all the options and helped us choose the perfect bed for our needs.
2025年11月19日
Bensons For Beds - Cannock からの回答
We’re thrilled to hear your experience was fantastic from start to finish! Our team prides itself on being friendly, knowledgeable, and helpful without any pressure, so it’s wonderful to know we delivered.
Thank you for your positive review Paul – Lauryn at Customer Care 💜
the benson shop in Cannock
Went into the benson shop in Cannock. The gentleman that helped was very knowledgeable and helpful . Helped to get my order through as I was struggling with this at home.
2025年11月7日
Bensons For Beds - Cannock からの回答
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Rachel at the Cannock branch made our…
Rachel at the Cannock branch made our purchase very easy.
As she is helpful, knowledgeable and patient.
Thank you
2025年11月9日
Bensons For Beds - Cannock からの回答
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review on the service you received. Thank you, Anthea - Team Bensons
Helpful staff
Great selection of mattresses to try in store. Staff left us to try out without following us and was happy to help when we were ready.
2025年11月11日
Bensons For Beds - Cannock からの回答
We’re delighted to hear you enjoyed the great selection of mattresses and appreciated the relaxed experience in-store! Giving customers space to browse and being ready to help when needed is exactly what we aim for.
Thank you for an amazing review Tia – Lauryn at Customer Care 💜
Great staff in Cannock
Great staff in Cannock, great range available. Very happy with the Eve mattress
2025年10月31日
Bensons For Beds - Cannock からの回答
We're so happy to hear you found our staff in Cannock great and that you are very happy with the Eve mattress and the range available.
Kind regards,
Megan
Customer Care Team
Excellant
As I was replacing previous purchase of mattress for adjustable bed I wanted to make sure got the right one to fit. Excellant help given and sorted in know time . Thank you
2025年10月30日
Bensons For Beds - Cannock からの回答
We're glad you received excellent help finding the right mattress for your adjustable bed. We appreciate you taking the time to share your positive experience,
Megan at Customer Care
Extremely efficient and pleasant men…
Extremely efficient and pleasant men and very helpful
2025年10月25日
Bensons For Beds - Cannock からの回答
We're happy to hear that the men were efficient, pleasant, and helpful. Thank you for sharing your positive experience with us,
Megan at Customer Care
Returning Customer
I am a returning customer who is confident that the bed I’ve ordered will be just as comfortable as the last one.
Rachel in the Cannock shop was extremely patient and helped me to choose everything I needed.
2025年10月22日
Bensons For Beds - Cannock からの回答
We're happy to hear that you're confident in your new bed! We appreciate your continued patronage and are so glad that our team member was helpful and patient during your selection process. Thanks for your positive feedback,
Megan at Customer Care
Quick service staff took their time…
Quick service staff took their time even though it was close to closing
Explained offers
Excellent service
2025年10月13日
Bensons For Beds - Cannock からの回答
We appreciate you taking the time to leave us this fantastic review. We are happy to hear that our staff provided excellent and efficient service while explaining our offers.
Thank you so much for choosing us,
Megan at Customer Care
My delivery was on time,by two well presented gentelmenman
Bensons for Beds are a Great store to deal with ,and the delivery was on time,
2025年10月16日
自発的なレビュー
Bensons For Beds - Cannock からの回答
We're happy that you had a great experience with our store and that the delivery was on time. Thank you for your positive feedback. – Lauryn at Customer Care 💜
No pushy sales people
The sales person, Emma, was very welcoming when we first entered the store, she asked us if she could help and what we were looking for. We explained that we wanted an Ottoman bed and a firm matress for us and a bed and matress for our spare room. We (I) tried quite a few different matress and pillow combinations before we settled on the bed and matress combinations we wanted. Emma prepared a quote for us to think about and explained that there was no obligation to purchase. She also said that deals change regularly and if a better deal came up she would contact us. She contacted us a couple of days later, that resulted in a price drop saving us a deal of money. Top marks to Emma and the Bensons team
2025年10月15日
自発的なレビュー
Bensons For Beds - Cannock からの回答
We're happy to hear that you felt welcomed and well-assisted during your visit. It's great to know that the team member helped you find the perfect bed and mattress. We appreciate you sharing your positive experience and are glad the price adjustment worked out well for you.
Come back and visit us anytime!
Megan at Customer Care
Fantastic!
The whole Bensons for Beds experience was excellent from start to finish. Rachel in the Cannock branch was amazing and helped me choose the perfect bed. She didn’t make me feel rushed to make a decision and was so knowledgeable. The delivery team and assembly service were excellent. Thank you all so much.
2025年9月14日
自発的なレビュー
Bensons For Beds - Cannock からの回答
We're happy to hear that you had an excellent experience with us, from start to finish. It's wonderful to know that our team member was so helpful and knowledgeable. We appreciate your positive feedback regarding our delivery and assembly service.
Take care,
Megan at Customer Care
We were listened to about what we…
We were listened to about what we needed. We weren't pressured into anything. Environment was friendly, welcoming and relaxed.
2025年9月25日
Bensons For Beds - Cannock からの回答
Thank you for your lovely feedback!
We’re glad you felt listened to and comfortable throughout your visit. Creating a friendly and relaxed environment is very important to us, and we’re happy it made a difference for you!
Take care,
Megan at Customer Care
Bensons For Beds - Cannock からの回答
We're happy to hear that your experience was easy and straightforward. We appreciate your feedback very much.
Thank you,
Lauryn at Customer Care.
The fantastic customer service
2025年9月20日
Bensons For Beds - Cannock からの回答
We appreciate you taking the time to share your experience with us; we are so happy to hear you received fantastic customer service.
Thank you,
Lauryn at Customer Care.
Professional,friendly service
2025年8月22日
Bensons For Beds - Cannock からの回答
Thank you for your kind words! We pride ourselves on providing professional and friendly service to all of our customers. It's our pleasure to make sure you have a positive experience with us.
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