Ryan was extremely helpful and even stayed beyond closing time to assist us in finding the right bed base and headboard which we needed to source quickly. Thank you so much.
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レビュアーのコメントを見てみましょう
Good knowledge in store, Carlisle shop is good to go to if you need advice. Website was nice and easy to use, only negative is the finance for it doesn't allow you to leave a deposit online which was... もっと見る
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What a refreshing experience. Karl in the store was very knowledgeable, ably answering any questions we had and left us to "try" out the beds to ensure we chose one that suited our requirements. We... もっと見る
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I bought a Sealy double mattress a couple of monthsd ago from Ryan at the Carlisle store.He was very helpful and the Sealy Mattras was top quality so I had no hesitation in buying two single Sealy Mat... もっと見る
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企業情報
Bensons For Beds - Carlisle について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 2 Crown Street, CA2 5AB, Carlisle, Cumbria, 英国
- 1228402463
4.9
優良
313件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bensons For Beds - Carlisle からの回答
We are so pleased our team was thorough and helpful. We truly appreciate your kind words!
Team Bensons
Very helpfull
2026年6月4日
Bensons For Beds - Carlisle からの回答
Thank you for taking the time to leave us a review.
Team Bensons.
Bensons For Beds - Carlisle からの回答
We're glad to hear you had a positive experience with our service and colleagues. We appreciate your feedback!
Team Bensons
Great service especially when we had to…
Great service especially when we had to cancel the delivery last minute and again until my mum was able to get into her new property. When they arrived they delivered the bed in great time with no problems and built it quickly and efficiently. They gave us the advice we needed to know and how to use the ottoman carefully.
2026年6月5日
Bensons For Beds - Carlisle からの回答
We're so pleased to hear about your positive experience, especially with the flexibility regarding delivery. It's great that our team delivered and assembled the bed efficiently, providing helpful advice. Thank you for your feedback!
Team Bensons
From start to delivery it was perfect
From start to delivery it was perfect. I am only sorry I don't need to buy extra beds.
2026年1月12日
Bensons For Beds - Carlisle からの回答
We're so glad everything was perfect from start to finish! Thank you for your kind words.
Team Bensons
Very good value for money
Bought my new bed mattress from the store in Carlisle, the staff there are very helpful, the prices are very competitive and there was a great selection to choose from.
2026年5月19日
Bensons For Beds - Carlisle からの回答
We're so pleased you found our Carlisle team helpful and appreciated the competitive prices and great selection. Thank you for your wonderful feedback!
Team Bensons - Jess
Bensons For Beds - Carlisle からの回答
Thank you for your review
Team Bensons - Jess
The salesman
The salesman, Karl, was really helpful, was knowledgeable, but not at all pushy.
2026年5月16日
Bensons For Beds - Carlisle からの回答
We're so glad our sales colleague was helpful, knowledgeable, and not at all pushy. Thank you for sharing!
Team Bensons - Jess
Helpful staff and not pushy
2026年5月12日
Bensons For Beds - Carlisle からの回答
Great to hear! 😊 Helpful staff and no pressure makes all the difference—thanks for sharing✨
Brilliant effortless experience from…
Brilliant effortless experience from start to finish. No ‘hard sell, just professional efficient customer service from Ryan. We were directed through the store to areas we may be interested in. All questions were fully answered. Clearly staff are highly trained by the company which ensures very high customer satisfaction. Ryan is a great ambassador for the company. We have already recommended Bensons to others.
2026年3月1日
Bensons For Beds - Carlisle からの回答
Thank you for such a fantastic review! 😊 We’re thrilled to hear your experience was effortless from start to finish and that Ryan delivered such professional, pressure‑free service. It’s great to know all your questions were answered and you felt well guided through the store — we’ll be sure to pass on your kind words to Ryan. Thank you for recommending Bensons to others; it really means a lot to us! 🌟
Shop staff very professional
Shop staff very professional, gave me time to browse products.
delivery staff were courteous, efficient and on time.
2026年4月18日
Bensons For Beds - Carlisle からの回答
Thank you! 😊 We’re pleased to hear our store team were professional and gave you time to browse, and that delivery was courteous, efficient, and on time. Enjoy your purchase,
Megan | Customer Care Specialist✨
The staff at the store were super
The staff at the store were super. They left me to have a good look around and try the mattresses without bothering me which I really appreciated. When I asked some questions I was pleased with sensible advice and useful assistance.
2026年3月31日
Bensons For Beds - Carlisle からの回答
We're happy to hear that you appreciated the team's approach in-store. It's great to know that their advice and assistance were helpful when you had questions. Thanks for your feedback!
Team Bensons
Great mattress
Great mattress. Communication regarding delivery was very good. Kept informed as to delivery date and time.
2026年4月20日
Bensons For Beds - Carlisle からの回答
We're delighted you love the mattress! It's great to know our communication about your delivery was helpful and kept you well-informed. Thanks for the feedback!
Thank you for your positive review – Lauryn at Customer Care 💜
Perfectly balanced sales support Sales adviser gave us plenty of time
Sales adviser gave us plenty of time, attention & information. They allowed us thinking time & we’re not overbearing. They were pleasant & polite and we appreciated their support to choose the best product for us.
2026年4月12日
Bensons For Beds - Carlisle からの回答
Thank you for your lovely feedback! We’re really pleased to hear our sales adviser gave you plenty of time, clear information, and a relaxed, no‑pressure experience — choosing the right product should feel just like that.
Thank you for your positive review - Lauryn at Customer Care 💜
Excellent customer service and kept…
Excellent customer service and kept notified about progress from purchase to delivery
2026年4月12日
Bensons For Beds - Carlisle からの回答
Thank you! Great service and clear updates are what we aim for—happy it hit the mark!
Looking forward to welcoming you back again soon,
Megan | Customer Care Specialist!💜
When I walked in I was immediately…
When I walked in I was immediately greeted by Lisa. She listened to whay I wanted and didnt try to push anything too expensive onto me. She gave me options at different price points. Was very friendly and professional.
2026年4月2日
Bensons For Beds - Carlisle からの回答
Ruth Hiscoke,
We appreciate your feedback! We're happy to hear that you felt welcomed and were provided with suitable options in a friendly and professional manner.
Team Bensons - Jessica
Bensons for Beds is a truly friendly…
Bensons for Beds is a truly friendly and welcoming place to shop for a new bed & mattress. From the moment you walk in, the atmosphere feels relaxed and inviting, making what can sometimes be an overwhelming decision feel easy and enjoyable. The staff are especially knowledgeable, taking the time to understand your needs and guide you through the different options without any pressure. They explain everything clearly—from mattress types to sleep support—so you feel confident in your choice. Overall, it’s a great experience for anyone looking for comfort, expert advice, and genuinely helpful service. Thank you Lisa for all of your help.
2026年4月6日
自発的なレビュー
Bensons For Beds - Carlisle からの回答
Deborah Avci,
We appreciate you sharing your shopping experience! It's wonderful to know you found our store welcoming and our team knowledgeable and helpful. We're so glad you felt confident in your choice and enjoyed the service.
Team Bensons - Jessica
Bensons For Beds - Carlisle からの回答
Thank you for your kind feedback! We’re really glad you found the team helpful, and we truly appreciate you recommending us to others,
Megan | Customer Care Specialist💜
Very helpful and did what they said…
Very helpful and did what they said they would do and delivered on time.
2026年3月27日
Bensons For Beds - Carlisle からの回答
Thank you! 😊 We’re really pleased to hear everything went as promised and that delivery was right on time. Your feedback is much appreciated,
Megan | Customer Care Specialist⭐
Helpful staff
Salesman Ryan was knowledgeable, helpful and showed us different options, Gave us all the time we needed to consider things, as an adjustable bed is a new venture for us. Above all he was not pushy.
2026年3月26日
Bensons For Beds - Carlisle からの回答
Thank you for the great feedback! 😊 We’re really pleased to hear Ryan was knowledgeable, helpful, and gave you the time you needed—especially with something new like an adjustable bed. No pressure, just good advice is exactly what we aim for. We’ll be sure to pass this on to Ryan!
Thank you,
Megan | Customer Care Specialist⭐
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