Ryan was extremely helpful and even stayed beyond closing time to assist us in finding the right bed base and headboard which we needed to source quickly. Thank you so much.
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レビュアーのコメントを見てみましょう
Good knowledge in store, Carlisle shop is good to go to if you need advice. Website was nice and easy to use, only negative is the finance for it doesn't allow you to leave a deposit online which was... もっと見る
企業が回答しました
What a refreshing experience. Karl in the store was very knowledgeable, ably answering any questions we had and left us to "try" out the beds to ensure we chose one that suited our requirements. We... もっと見る
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I bought a Sealy double mattress a couple of monthsd ago from Ryan at the Carlisle store.He was very helpful and the Sealy Mattras was top quality so I had no hesitation in buying two single Sealy Mat... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Carlisle について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 2 Crown Street, CA2 5AB, Carlisle, Cumbria, 英国
- 1228402463
4.9
優良
313件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff were extremely helpful &…
The staff were extremely helpful & knowledgeable. Allowing us to try all the different beds we wanted to in our own time. We were given plenty of information and there was a brilliant selection.
2026年2月7日
自発的なレビュー
Bensons For Beds - Carlisle からの回答
We're happy to hear that our team was helpful and knowledgeable! It's great you were able to explore our wide selection of beds and receive plenty of information at your own pace.
What a refreshing experience
What a refreshing experience.
Karl in the store was very knowledgeable, ably answering any questions we had and left us to "try" out the beds to ensure we chose one that suited our requirements. We visited the store on numerous occassions over a two week period before settling on our chosen bed and felt we got a great deal. I would highly recommend the Carlisle store.
2026年1月13日
Bensons For Beds - Carlisle からの回答
We're so happy to hear about your refreshing experience! It's great to know that the store provided knowledgeable assistance and a comfortable environment for you to find the perfect bed. Thank you for recommending the Carlisle store.
Great customer service
Great customer service.
Very patient with my elderly father and completely understood his needs thus helping us to find the right mattress.
2026年1月24日
自発的なレビュー
Bensons For Beds - Carlisle からの回答
We're so glad to hear about the great customer service you and your father received! We appreciate that our team helped you find the right mattress to suit his needs.
Trustworthy and true to word.
From purchasing to delivery and back up information everything has been A1!
2026年1月26日
Bensons For Beds - Carlisle からの回答
We're happy to hear that your experience, from purchase to delivery and information, was excellent! Thank you for your positive feedback.
Knowledgeable helpful staff
The shop sales advisor was extremely good, well informed, knowledgeable and sensitive to our needs. We had no idea how to start finding a replacement mattress suited to our needs, but with his guidance he made us feel more confident and helped us make a choice. I would recommend this store wholeheartedly.
2026年1月16日
Bensons For Beds - Carlisle からの回答
We're happy to hear that our sales advisor was so helpful, well-informed, and attentive to your needs. It's great to know we could guide you in choosing a mattress. Thank you for recommending our store!
Great service.…
We purchased our new bed and matrass two months in advance and chose a delivery date that suited our requirements perfectly. The delivery went very smoothly and the delivery team were incredibly helpful.
2026年1月10日
Bensons For Beds - Carlisle からの回答
We’re so glad everything went smoothly – from choosing your perfect delivery date to a helpful team making it happen! 💜 Thank you for your positive review - Lauryn at Customer Care
Bensons from the word go to the very…
Bensons from the word go to the very end were informative , very helpful and patient. Ryan took time to explain benefits (and even minus points for my own personal benefit ) by reiterating which was a plus as it meant I actually remembered everything he told me. Nothing was too much trouble. All the staff were accommodating. The paper work and messages were provided (other companies please take note, ) in simple uncluttered language. All very efficient.
2026年1月12日
Bensons For Beds - Carlisle からの回答
We’re thrilled to hear Ryan and the team went above and beyond to make everything clear and stress-free! Thanks for sharing your experience 💜 Thank you for your positive review - Lauryn at Customer Care
Great shopping experience
Lisa who advised us could not have been more helpful and friendly and was very knowledgeable. Would definitely recommend
2025年12月29日
Bensons For Beds - Carlisle からの回答
We’re so glad Lisa gave you helpful, friendly, and knowledgeable service – sounds like a fantastic experience! 💜 Thank you for your positive review - Lauryn at Customer Care
Really great experience from ordering…
Really great experience from ordering to delivery! We went into store initially to try out mattresses and Reece in the Carlisle store was so helpful and knowledgeable.
Delivery team were also excellent! Recommend their recycling service as they took away our old mattress and plastic packaging from our new one.
2025年12月30日
Bensons For Beds - Carlisle からの回答
Thank you for sharing Chloe! We’re thrilled Reece in our Carlisle store made choosing your mattress easy and enjoyable, and that the delivery team provided excellent service. Great to hear you loved the recycling option too🌍
We truly appreciate your feedback.
Megan at Customer Care
Good experience.
The salesman could not have been more helpful. He was very knowledgeable and pleasant.
2026年1月5日
Bensons For Beds - Carlisle からの回答
Thank you for your feedback Fiona! We’re delighted to hear our team member provided such helpful and knowledgeable service.
It’s a pleasure to serve you — thanks for taking the time to share your experience,
Megan at Customer Care!
Bensons For Beds - Carlisle からの回答
Thank you for your kind words! We’re delighted Reece provided such great service and made your experience a positive one.
We’d love to serve you again in the future.
Megan at Customer Care
Great customer service
We were really impressed with the quality of service from Lisa in store. She was very helpful and even managed to sort a change of delivery date for us within one short phone call.
2025年12月30日
Bensons For Beds - Carlisle からの回答
We appreciate you sharing your experience. We're happy to hear that our team member was helpful and quickly sorted out a change of delivery date for you. Thank you for your positive review – Lauryn at Customer Care 💜
Bensons For Beds - Carlisle からの回答
We appreciate you taking the time to share your positive experience! We're glad we met your needs by listening to your requirements. Thank you for your positive review – Lauryn at Customer Care 💜
Great service and fast delivery
Great service and fast delivery, Lisa in store and the delivery team were both great, thanks so much Bensons.
2025年12月9日
Bensons For Beds - Carlisle からの回答
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
A pleasant experience
The shop staff were very helpful and patient while we tried out different options and asked questions. The ordering process was straightforward, and the delivery and assembly of our storage bed was quick and efficient. Altogether a pleasant and satisfactory experience.
2025年12月8日
Bensons For Beds - Carlisle からの回答
We appreciate you sharing your positive experience! We're happy to hear that our staff was helpful and patient while you explored options. We're also glad the ordering, delivery, and assembly went smoothly. Stewart - Team Bensons
Bensons For Beds - Carlisle からの回答
We’re delighted to hear you experienced great service and found our team helpful and friendly! Thank you for sharing your feedback. 💜 Thank you for your positive review – Lauryn at Customer Care.
The customer service was amazing
The customer service was really good also any and I mean literally any question I had they had a answer for which I found amazing and the man that helped me really knew his stuff about beds overall my experience was great and I was more than satisfied
2025年12月9日
Bensons For Beds - Carlisle からの回答
We’re thrilled to hear you had such a great experience Mr Mason! It’s fantastic that our team member was able to answer all your questions and share their expertise to help you find the perfect bed. 💜 Thank you for your positive review – Lauryn at Customer Care.
Review
Reece was helpful & Knowledgeable in store.
It took a lot of phone calls to contact someone to make a change to my order - however once I was able to speak to the store manager he was superb & rapidly dealt with my requests.
2025年11月25日
Bensons For Beds - Carlisle からの回答
Thank you for sharing your experience. We’re pleased to hear that Reece was helpful and knowledgeable in-store. We apologise for the difficulty in reaching us by phone, but we’re glad the store manager was able to resolve your request quickly and efficiently. Your feedback helps us improve our service.
Thank you for your positive review 💜 – Lauryn at Customer Care
A service well delivered.
We made four visits to the store in total before deciding on our purchases and, throughout, the staff member who dealt with us, as well as the other staff, were very helpful and informative. This made for a satisfying and reassuring experience which we appreciated.
2025年11月17日
Bensons For Beds - Carlisle からの回答
We're happy to hear that our team's helpfulness and knowledge made your shopping experience satisfying and reassuring. We appreciate you taking the time to share your positive experience with us.
Thanks for choosing us – we hope to serve you again!
Megan at Customer Care
Assistant very helpful and thorough.
2025年11月18日
Bensons For Beds - Carlisle からの回答
We are happy to hear that our assistant was helpful and thorough for you. We appreciate your positive feedback,
Megan at Customer Care
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