Staff were very knowledgeable about their beds which was helpful. Once mattress was chosen was advised of different payment methods. Delivery was to a time slot and was reminded by text of date & ti... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Good knowledge in store, Carlisle shop is good to go to if you need advice. Website was nice and easy to use, only negative is the finance for it doesn't allow you to leave a deposit online which was... もっと見る
企業が回答しました
Great service especially when we had to cancel the delivery last minute and again until my mum was able to get into her new property. When they arrived they delivered the bed in great time with no pro... もっと見る
企業が回答しました
What a refreshing experience. Karl in the store was very knowledgeable, ably answering any questions we had and left us to "try" out the beds to ensure we chose one that suited our requirements. We... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Carlisle について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 2 Crown Street, CA2 5AB, Carlisle, Cumbria, 英国
- 1228402463
4.8
優良
301件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good experience.
The salesman could not have been more helpful. He was very knowledgeable and pleasant.
2026年1月5日
Bensons For Beds - Carlisle からの回答
Thank you for your feedback Fiona! We’re delighted to hear our team member provided such helpful and knowledgeable service.
It’s a pleasure to serve you — thanks for taking the time to share your experience,
Megan at Customer Care!
Bensons For Beds - Carlisle からの回答
Thank you for your kind words! We’re delighted Reece provided such great service and made your experience a positive one.
We’d love to serve you again in the future.
Megan at Customer Care
Great customer service
We were really impressed with the quality of service from Lisa in store. She was very helpful and even managed to sort a change of delivery date for us within one short phone call.
2025年12月30日
Bensons For Beds - Carlisle からの回答
We appreciate you sharing your experience. We're happy to hear that our team member was helpful and quickly sorted out a change of delivery date for you. Thank you for your positive review – Lauryn at Customer Care 💜
Bensons For Beds - Carlisle からの回答
We appreciate you taking the time to share your positive experience! We're glad we met your needs by listening to your requirements. Thank you for your positive review – Lauryn at Customer Care 💜
Great service and fast delivery
Great service and fast delivery, Lisa in store and the delivery team were both great, thanks so much Bensons.
2025年12月9日
Bensons For Beds - Carlisle からの回答
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
A pleasant experience
The shop staff were very helpful and patient while we tried out different options and asked questions. The ordering process was straightforward, and the delivery and assembly of our storage bed was quick and efficient. Altogether a pleasant and satisfactory experience.
2025年12月8日
Bensons For Beds - Carlisle からの回答
We appreciate you sharing your positive experience! We're happy to hear that our staff was helpful and patient while you explored options. We're also glad the ordering, delivery, and assembly went smoothly. Stewart - Team Bensons
Bensons For Beds - Carlisle からの回答
We’re delighted to hear you experienced great service and found our team helpful and friendly! Thank you for sharing your feedback. 💜 Thank you for your positive review – Lauryn at Customer Care.
The customer service was amazing
The customer service was really good also any and I mean literally any question I had they had a answer for which I found amazing and the man that helped me really knew his stuff about beds overall my experience was great and I was more than satisfied
2025年12月9日
Bensons For Beds - Carlisle からの回答
We’re thrilled to hear you had such a great experience Mr Mason! It’s fantastic that our team member was able to answer all your questions and share their expertise to help you find the perfect bed. 💜 Thank you for your positive review – Lauryn at Customer Care.
Review
Reece was helpful & Knowledgeable in store.
It took a lot of phone calls to contact someone to make a change to my order - however once I was able to speak to the store manager he was superb & rapidly dealt with my requests.
2025年11月25日
Bensons For Beds - Carlisle からの回答
Thank you for sharing your experience. We’re pleased to hear that Reece was helpful and knowledgeable in-store. We apologise for the difficulty in reaching us by phone, but we’re glad the store manager was able to resolve your request quickly and efficiently. Your feedback helps us improve our service.
Thank you for your positive review 💜 – Lauryn at Customer Care
A service well delivered.
We made four visits to the store in total before deciding on our purchases and, throughout, the staff member who dealt with us, as well as the other staff, were very helpful and informative. This made for a satisfying and reassuring experience which we appreciated.
2025年11月17日
Bensons For Beds - Carlisle からの回答
We're happy to hear that our team's helpfulness and knowledge made your shopping experience satisfying and reassuring. We appreciate you taking the time to share your positive experience with us.
Thanks for choosing us – we hope to serve you again!
Megan at Customer Care
Assistant very helpful and thorough.
2025年11月18日
Bensons For Beds - Carlisle からの回答
We are happy to hear that our assistant was helpful and thorough for you. We appreciate your positive feedback,
Megan at Customer Care
The lady with dark long hair
The lady with dark long hair, could not of been more patient, helpful and friendly. Her customer service is top notch, she was honest, professional and approachable - your company is all the better for having her located in the Carlisle branch.
2025年11月7日
自発的なレビュー
Bensons For Beds - Carlisle からの回答
We're delighted to hear about the exceptional service you received at our Carlisle branch. It's wonderful to know that our team member was patient, helpful, and friendly. We appreciate your positive feedback on her honesty, professionalism, and approachability.
Your satisfaction means the world to us,
Megan at Customer Care
Bensons For Beds - Carlisle からの回答
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Excellent service
Excellent service!
Very straightforward delivery with loads of communication!
2025年11月4日
Bensons For Beds - Carlisle からの回答
Thank you for your feedback Helen! We’re delighted to hear that you experienced excellent service and that the delivery process was straightforward with clear communication throughout. Your comments mean a lot to us and help us keep delivering a smooth experience for our customers.
Thank you for your positive review – Lauryn at Customer Care 💜
The help to get the mattress I needed…
The help to get the mattress I needed and helpful Pleasant staff
2025年11月4日
Bensons For Beds - Carlisle からの回答
We’re delighted our team could help you find the mattress you needed and provide such pleasant, helpful service. Making the process easy and enjoyable is always our goal!
Thank you for your positive review – Lauryn at Customer Care 💜
Bensons For Beds - Carlisle からの回答
We appreciate you sharing! We are so glad you found our staff friendly, knowledgeable, and not pushy during your visit with us.
Thanks for choosing us – we hope to serve you again,
Megan at Customer Care
Bensons Review
Excellent customer service on the day. Our assistant was very informative and had an excellent knowledge of the products.
Thoroughly recommend Bensons.
2025年10月5日
Bensons For Beds - Carlisle からの回答
We appreciate you sharing your experience! We're happy to hear that our assistant was informative and knowledgeable. Thank you for recommending us, Megan at Customer Care
Bensons 100% the best
I bought a Sealy double mattress a couple of monthsd ago from Ryan at the Carlisle store.He was very helpful and the Sealy Mattras was top quality so I had no hesitation in buying two single Sealy Mattresses in the recent sale, again Ryan was very helpful. Bensons asfter sales service is also very good. I would always make Bensons my first port of call when needing new bedding. They are competitively priced and a customer focused company.
2025年9月23日
自発的なレビュー
Bensons For Beds - Carlisle からの回答
We're happy to hear that you found our team member helpful and the mattress to be of top quality. We appreciate you choosing us for your bedding needs and for acknowledging our customer focus. Thank you for your positive feedback.
Thank you,
Lauryn at Customer Care.
Very helpful and not pushy left you to…
Very helpful and not pushy left you to make your own mind up
2025年9月18日
Bensons For Beds - Carlisle からの回答
We're happy to hear that you felt supported and respected during your visit. Thank you for sharing your positive experience with us.
Thank you,
Lauryn at Customer Care.
There was a great choice of beds and…
There was a great choice of beds and lovely Lisa was very helpful.
2025年9月11日
Bensons For Beds - Carlisle からの回答
Thank you for the positive review! We pride ourselves on providing a wide selection of top-quality beds and exceptional customer service. It was our pleasure to have Lisa assist you during your visit. We appreciate your business and look forward to seeing you again.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。