Good service from going into the store to choose my bed.Kept up to date on the progress of my bed by the manufacturers.Given a delivery date.Van drivers notified me of arrival time on the day of my de... もっと見る
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所在地
所在地を変更Unit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR Castleford, Castleford, GB
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Great customer service from the staff in the shop ( Steve) talked us through lots of mattresses and we finally picked one, looking forward to a better nights sleep 😴 Thank you for your help & advic... もっと見る
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Buying the bed at Junction 32 retail park was excellent. Kieran the salesman was excellent, friendly and helpfull but the delivery guys not so much. Virtually threw the bed into the house, l was told... もっと見る
企業が回答しました
The salesman Jim at Castleford was informative but not pushy. We were able to take our time in trying the mattresses, narrowing down our preferences. We must have been about 90 minutes trying then spe... もっと見る
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企業情報
Bensons For Beds - Castleford について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR, Castleford, Castleford, 英国
- 1977558010
4.8
優良
374件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Third mattress we have got from them…
Third mattress we have got from them all the same and same price and quick delivery
2025年6月27日
Bensons For Beds - Castleford からの回答
We're happy to hear that you are pleased with our mattresses, consistent pricing, and fast delivery service. Thank you for your continued support!
- Jessica at Team Bensons
friendly helpful salesman at Castleford…
friendly helpful salesman at Castleford Everything arrived in good time friendly helpful delivery men
2026年2月5日
Bensons For Beds - Castleford からの回答
We're happy to hear that you had a positive experience with our friendly and helpful team members and that everything arrived in good time. Thanks for the feedback!
A friendly experience
Friendly staff, made to feel at ease, lots of choice, knowledgeable staff gave me plenty of help to pick the right bed and mattress.
2026年2月9日
Bensons For Beds - Castleford からの回答
We're happy to hear that our friendly and knowledgeable staff made you feel at ease and provided plenty of help to pick the right bed and mattress.
We recently visited the Benson’s Bed…
We recently visited the Benson’s Bed outlet at Castleford Junction 31 and purchased a mattress. The experience was fantastic thanks to Jude, who was the only member of staff there at the time. She was incredibly kind, friendly, and professional, answering all of our questions with patience and a smile. Everything went smoothly and we felt very well looked after. Outstanding service — highly recommended.
2026年2月3日
Bensons For Beds - Castleford からの回答
We're happy to hear that you had a fantastic experience at our Castleford store. It's great to know that you felt well looked after and that everything went smoothly. Thank you for your positive feedback!
Bensons For Beds - Castleford からの回答
We appreciate your positive feedback! We're so glad you enjoyed our product and found our staff great; it means a lot to us.
Thanks again for your support—it means a lot!
Megan at Customer Care
Bensons For Beds - Castleford からの回答
Thank you for your 4 star review John! We’re so glad you found our team helpful, knowledgeable, and pressure‑free — that’s exactly the experience we aim to give every customer.
Come back and visit us anytime!
Megan at Customer Care🌟
Bensons For Beds - Castleford からの回答
We're happy your experience was good, from your purchase to when it was delivered! Thank you for letting us know,
Megan at Customer Care
Your team were very good in detail with…
Your team were very good in detail with everything we need from them
2026年1月23日
Bensons For Beds - Castleford からの回答
We appreciate your feedback and are so glad to hear our team was very detailed and met your needs. Thanks for taking the time to share.
Benson fo beds
From the care and attention in store to select the correct mattress and bed for myself and my wife to the delivery team keeping you informed on the time it would arrive to the delivery guys who delivered and
built the bed
Top class service
2026年1月23日
Bensons For Beds - Castleford からの回答
We're happy to hear that you and your wife received top-class service! It's great to know that you were well-cared for, from selecting your mattress to the delivery and setup. Thank you for sharing your positive experience.
Bensons For Beds - Castleford からの回答
We appreciate you sharing that our staff was patient and helpful! We are so happy you had a positive experience with us.
Very easy porcess
Very easy process deciding which bed and mattress would be ideal for me. Was kept updated throughout the process, delivery was on time and quick.
2026年1月12日
Bensons For Beds - Castleford からの回答
We're so glad the process of choosing your bed and mattress was easy, and that the delivery was prompt. We appreciate you sharing your feedback.
Bensons For Beds - Castleford からの回答
We appreciate your feedback. We'll work on providing helpful assistance without being too forceful in our approach.
Great Experience
I had a great experience with the team at Bensons for Beds.
When I visited the shop, Judy, the manager, took the time to explain the features of the different beds and mattresses, which made me feel confident in choosing the best option for my needs.
The delivery team was brilliant. I was able to track the delivery, and I also received a call from the driver about half an hour before the scheduled time to let me know they were on the way.
The delivery itself was smooth, and Michael and Chris were very friendly and professional.
2026年1月17日
自発的なレビュー
Bensons For Beds - Castleford からの回答
We're happy to hear that you had a great experience with our team. It's wonderful that the manager took the time to explain the features of the different beds and mattresses, which made you feel confident in choosing the best option for your needs. We're also glad the delivery team was brilliant and the delivery itself was smooth.
Great experience
We received a warm welcome from Keiran who was informative and helpful. Not pushy which we liked. Gave us plenty of time to decide. A 10 out of 10 sales person.
We would definitely buy from Bensons again.
2026年1月13日
自発的なレビュー
Bensons For Beds - Castleford からの回答
We're happy to hear that you felt welcomed and well-informed! It's great that you appreciated the no-pressure approach and the time to decide. We appreciate your feedback and are glad you'd shop with us again.
The lady was so patient and went…
The lady was so patient and went through everything with us, very professional too.
2026年1月15日
Bensons For Beds - Castleford からの回答
We're happy to hear that our professional staff was patient and thorough with you. We appreciate your positive feedback and are glad you had a good experience.
enjoyable visit
the staff were friendly and helpful.They knew which sort of mattress we were looking for and showed us the examples on the shop,making the visit enjoyable ans successful.
2026年1月10日
Bensons For Beds - Castleford からの回答
We’re delighted to hear our team made your visit enjoyable and helped you find the perfect mattress with expert guidance. Thank you for your positive review – Lauryn at Customer Care 💜
Great!!!
Friendly, knowledgeable staff who didn't pressurise me at any time during my purchase.Excellent
2026年1月11日
Bensons For Beds - Castleford からの回答
We appreciate your positive feedback! We're happy to hear that you found our staff knowledgeable and friendly and that you felt no pressure during your purchase. Thank you for your positive review – Lauryn at Customer Care 💜
good staff and gave good information
2026年1月1日
Bensons For Beds - Castleford からの回答
Thanks for the amazing review Neil! We love doing our job with great people like you. 😊
We hope to welcome you back soon!
Megan at Customer Care
Good value
Browsing for the item and then the staff give time to decide what we want and telling us all about the product and benefits great staff not pushy at all
2026年1月3日
Bensons For Beds - Castleford からの回答
We're delighted to hear that our staff provided you with ample time and information without being pushy. Thank you for sharing your positive experience with us,
Megan - Customer Care
Welcoming, cheerful and very efficient
Kieran was welcoming, cheerful and happy to go to any lengths to make sure that we were able to make an informed decision regarding our requirements without being pushy. We bought our guest bed mattress from him 2 years ago and, due to our previous experience, we’re happy to return on this occasion. Very helpful and explained everything perfectly.
2025年12月30日
Bensons For Beds - Castleford からの回答
Thank you for sharing such lovely feedback Mr Greenwood! We’re thrilled Kieran made your experience so positive again. We’ll make sure he sees this—it’ll make his day!
See you next time! Megan at Customer Care 😊
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