We popped in for some advice on a new bed for back pain and were greeted by Darrel who was amazing. Super knowledgeable and friendly. On returning the next day to purchase a bed he remembered us and w... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I called at Bensons in Chesterfield and saw the manager there. He was more than helpful and was clearly very aware of the type of bed which would suit me best. The bed was delivered on time and tbhe... もっと見る
企業が回答しました
I went to the chesterfield store and the customer service was amazing. Darell who had made our experience even better he made sure we was happy with everything giving us the best deals! We was really... もっと見る
企業が回答しました
The website is a nightmare it doesn't allow you to amend orders in your basket and have to delete. I totally disagree that if your having a bed or product assembled then you shouldn’t have to... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Chesterfield196 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 2a Markham Retail Park, Markham Road, S40 1SU, Chesterfield, Derbyshire, 英国
- 1246556207
4.8
優良
439件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bensons For Beds - Chesterfield196 からの回答
Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with us. Our team works hard to ensure every detail is perfect, and your satisfaction means the world to us. We look forward to serving you again soon!
Great service
The delivery men was excellent they took everything upstairs for us. Phoned to say they were on there way. And was very nice young men and they was on time
2026年8月30日
Bensons For Beds - Chesterfield196 からの回答
Thank you for your wonderful feedback! We're thrilled to hear our delivery team provided excellent service and made your experience enjoyable. We appreciate your support and look forward to serving you again in the future!
Bensons For Beds - Chesterfield196 からの回答
Thanks for your feedback! 😊 We're delighted to hear everything was nice and straightforward. Sometimes that's exactly what you want when shopping for a new bed,
Megan | Customer Care Specialist🛏️
Bensons For Beds - Chesterfield196 からの回答
Hello Jenni,
Thank you for your review! 😊 We're delighted to hear that our team was very friendly and helpful throughout your experience. Providing great customer service is what we strive for, so it's wonderful to know we made a positive impression. Thank you for choosing us and we hope you enjoy your new purchase,
Megan | Customer Care Specialist⭐
good experience
Very good experience from start to finish. Staff very professional and knowledgeable. Would recommend.
2026年6月3日
Bensons For Beds - Chesterfield196 からの回答
Hi Mrs Pike,
Thank you for your wonderful feedback! 😊 We're delighted to hear that you had a very good experience from start to finish. It's fantastic to know that our staff were professional, knowledgeable, and able to help you find the right choice with confidence.
We really appreciate your recommendation and your kind words,
Megan | Customer Care Specialist
Great choice of mattresses
Great choice of mattresses to try out with helpful guidance from knowledgeable staff.
2026年8月6日
Bensons For Beds - Chesterfield196 からの回答
Thank you for your fantastic review! We're so pleased to hear that you found a great choice of mattresses and received helpful guidance from our knowledgeable staff. We hope you enjoy many comfortable nights!
Team Bensons
All-round positive experience
All-round positive experience. Very helpful, arrived on time, seamless delivery. The bed itself is very comfy, a great nights sleep. Would buy again!
2026年7月27日
Bensons For Beds - Chesterfield196 からの回答
We're so pleased to hear you had an all-round positive experience with us. It's wonderful that our team was helpful, arrived on time, and provided a seamless delivery. We're especially glad to know you're enjoying a great night's sleep on your comfy new bed!
Team Bensons
The help & advice of the salesman was…
The help & advice of the salesman was great. Apart from going round trying all mattresses and becoming mattress blind, he was able to advise which select few would be best to try dependent on my needs.
2026年7月22日
Bensons For Beds - Chesterfield196 からの回答
Thank you for your fantastic review! We're delighted to hear that our salesperson was able to make the mattress-buying process easier for you. With so many options available, it's completely understandable to become "mattress blind," so we're pleased their knowledge and guidance helped narrow down the choices to those best suited to your needs.
We really appreciate you taking the time to share your experience and hope you're enjoying your new mattress. Thank you for choosing us! 😊
Janet was extremely knowledgeable and…
Janet was extremely knowledgeable and professional, a credit to your company 👍
2026年7月23日
Bensons For Beds - Chesterfield196 からの回答
We're so pleased to hear that our team member was extremely knowledgeable and professional. Thank you for your wonderful feedback!
Excellent.
I found the store helpful as I didn't want any memory foam in my new mattress.
Delivery was good, and my mattress is wonderful (extra firm)
2026年7月5日
Bensons For Beds - Chesterfield196 からの回答
We're so pleased to hear that our store was helpful in finding the perfect mattress without memory foam. It's wonderful that your delivery was good and that you're enjoying your wonderful, extra firm mattress!
Thank you for your positive review - Lauryn at Customer Care 💜
Bensons For Beds - Chesterfield196 からの回答
We appreciate your positive feedback! We're so pleased to hear that you experienced such great knowledge, explanations, and care from us.
Thank you for your positive review - Lauryn at Customer Care 💜
Fabulous customer service from Janet at…
Fabulous customer service from Janet at the store . Friendly and knowledgeable , a pleasure to visit the store and make a purchase . Could not be happier , excellent service , Thank you Janet x
2026年7月19日
自発的なレビュー
Bensons For Beds - Chesterfield196 からの回答
We're so pleased to hear you had such a positive experience with our team member. It's wonderful that they were friendly and knowledgeable, making your visit and purchase a pleasure!
Team Bensons
Bensons For Beds - Chesterfield196 からの回答
We are so pleased our team member was caring and informative. We truly appreciate your kind words!
Good experience from start to finish
2026年7月8日
Bensons For Beds - Chesterfield196 からの回答
We're delighted to hear you had such a positive experience with us from beginning to end! Thank you for your wonderful feedback; we truly appreciate it.
Everything arrived at the time they…
Everything arrived at the time they said it would. It was well packaged and looks great when assembled.
The guys who assembled the bed were brill and explained about how to get to the storage underneath and close it again.
The guys who built the rest of the bedroom furniture were also brilliant, showing how things open and close, snd how to maintain them.
2026年7月11日
Bensons For Beds - Chesterfield196 からの回答
We're so pleased to hear that everything arrived on time and that you're happy with how your furniture looks! It's wonderful that our assembly teams were brilliant and explained everything clearly.
Great knowledge
Great knowledge, great customer service. Sean was so helpful. Gave us time to make the right decision for us
2026年6月27日
Bensons For Beds - Chesterfield196 からの回答
We're so pleased our team provided great knowledge and customer service, and gave you ample time to make the right decision. Thank you for your wonderful feedback!
Team Bensons
Great buying experience …
I was able to have a look around without any pressure from Sales Team but then when I had a question they where there to assist.
2026年6月28日
Bensons For Beds - Chesterfield196 からの回答
We're so glad you appreciated our team's approach. We aim to provide a comfortable and helpful experience. Thank you for your kind words!
Team Bensons
I really can’t speak highly enough of …
I really can’t speak highly enough of our local Bensons for Beds in Chesterfield. Their staff are an absolute credit to the company. This time we were assisted by Sarah who was very helpful and our order was placed, along with an agreed delivery time in no time at all. Brilliant customer service.
2026年6月26日
Bensons For Beds - Chesterfield196 からの回答
We are so pleased to hear about your excellent experience with our team. It's wonderful that our staff provided such helpful service and that your order was placed efficiently. Thank you for your kind feedback!
Team Bensons
Sarah,in the showroom,informative,great…
Sarah,in the showroom,informative,great knowledge and friendly. Helped us a lot.
Delivery men amazing. Speedy.careful delivery . Yet still time for a quick chat. Great!!
Would highly recommend Bensons.
2026年6月25日
Bensons For Beds - Chesterfield196 からの回答
We're so pleased our team provided informative, knowledgeable, and friendly service. It's wonderful that our delivery team was amazing, speedy, and careful! Thank you for your recommendation!
Team Bensons
the staff who sold the divan to us was…
the staff who sold the divan to us was most helpful and the information given was very informative
2026年6月16日
Bensons For Beds - Chesterfield196 からの回答
We're so pleased our team was helpful and informative. Thank you for your kind feedback.
Team Bensons
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。