We popped in for some advice on a new bed for back pain and were greeted by Darrel who was amazing. Super knowledgeable and friendly. On returning the next day to purchase a bed he remembered us and w... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I called at Bensons in Chesterfield and saw the manager there. He was more than helpful and was clearly very aware of the type of bed which would suit me best. The bed was delivered on time and tbhe... もっと見る
企業が回答しました
I went to the chesterfield store and the customer service was amazing. Darell who had made our experience even better he made sure we was happy with everything giving us the best deals! We was really... もっと見る
企業が回答しました
The website is a nightmare it doesn't allow you to amend orders in your basket and have to delete. I totally disagree that if your having a bed or product assembled then you shouldn’t have to... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Chesterfield196 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 2a Markham Retail Park, Markham Road, S40 1SU, Chesterfield, Derbyshire, 英国
- 1246556207
4.8
優良
439件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly Staff and Efficient Service
The staff who dropped the bed off were so friendly and efficient and made the whole experience seamless. They communicated each step really well so we knew what they were doing and how long everything would take and had swapped the new bed in in no time. Very happy with quality of the bed and mattress.
2026年5月2日
Bensons For Beds - Chesterfield196 からの回答
Thanks so much! 😊 We’ll pass this on to the delivery team—they’ll be chuffed. Enjoy your new bed and sweet dreams! 🛏️✨
Nice chap very helpful
Nice chap very helpful , just hope the bed is as good as the sale !!
2026年4月17日
Bensons For Beds - Chesterfield196 からの回答
We appreciate your feedback and are so glad our team member was helpful! We hope you find the bed just as wonderful.
Thank you for your positive review – Lauryn at Customer Care 💜
Daryl at bensons for beds chesterfield
I went to bensons in chesterfield looking for an ottoman style bed. Not sure what mattress I needed apart from the fact that I and my partner like a fairly firm one. Daryl came to my aid and put me on the test bed to check what felt comfortable for me, he then took me through all the mattresses that would suit me best. His knowledge of each and every mattress was unbelievable and really helpful making my choice so much easier in a friendly, professional and not in any way pushy manner. I found the whole process an easy and enjoyable experience. Can’t recommend the chesterfield branch highly enough. Fab.
2026年4月9日
自発的なレビュー
Bensons For Beds - Chesterfield196 からの回答
Thank you for the fantastic feedback! 😊 We’re delighted to hear Daryl at our Chesterfield store made choosing your ottoman bed and mattress such an easy and enjoyable experience with his knowledge and friendly, no‑pressure approach. We really appreciate the recommendation and hope you enjoy many comfortable nights ahead,
Megan | Customer Care Specialist🛏️✨
Easy to order delivery went good and…
Easy to order delivery went good and the collection of old mattress good. All went smoothly
2026年4月12日
Bensons For Beds - Chesterfield196 からの回答
We appreciate your feedback and are so glad the order and delivery, including the old mattress collection, went smoothly for you.
Team Bensons
Bensons For Beds - Chesterfield196 からの回答
We're so glad our staff was friendly and helpful! We appreciate your positive feedback and support of our team.
Team Bensons
Great service not pushy bbut…
Great service not pushy bbut informative
Delivery on time with very pleasant delivery men
2026年4月10日
Bensons For Beds - Chesterfield196 からの回答
We're so pleased to hear about your great experience and that our team was helpful and informative, and that delivery went smoothly!
Team Bensons
excellent service from ordering and…
excellent service from ordering and being well informed with the delivery
2026年4月6日
Bensons For Beds - Chesterfield196 からの回答
We're delighted you received excellent service and were well-informed about your delivery. Thank you for sharing your positive experience with us!
Team Bensons
The salesman was great as well as the…
The salesman was great as well as the delivery drivers
2026年4月10日
Bensons For Beds - Chesterfield196 からの回答
We are so happy to hear that our salesman and delivery drivers provided you with great service! We appreciate your positive feedback.
Team Bensons
Bensons For Beds - Chesterfield196 からの回答
Thank you for your lovely feedback! 😊 We’re delighted to hear you received excellent service from purchase right through to delivery. Enjoy your purchase and thanks for choosing us,
Megan | Customer Care Specialist
Bensons For Beds - Chesterfield196 からの回答
We're so glad our store staff was helpful and your delivery was hassle-free! Thanks for your positive feedback; we appreciate it.
Helpful & knowledge staff in store
Helpful & knowledge staff in store.
The delivery drivers were courteous and professional, removing their shoes when they came into the house. They checked were we wanted the bed placed and then gave a full explanation of how the ottoman worked. Excellent service from start to finish.
2026年3月29日
Bensons For Beds - Chesterfield196 からの回答
Thank you for the fantastic feedback! 😊 We’re delighted to hear our in‑store team were helpful and knowledgeable, and that the delivery drivers were so courteous and thorough—removing shoes and explaining the ottoman is a lovely touch. Excellent service from start to finish is exactly what we aim for. Enjoy your new bed,
Megan | Customer Care Specialist✨
I was looking for a new mattress as I…
I was looking for a new mattress as I have a bad back and really struggle to find a mattress that suits my needs. At Bensons they took time to listen to my needs and they were very helpful and supportive. If you are looking for a new mattress or bed I highly recommend them.
2025年10月29日
Bensons For Beds - Chesterfield196 からの回答
Thank you for sharing your experience! 😊 We’re really glad the team took the time to understand your needs and help you find a mattress that supports your back properly. It means a lot to know you felt listened to and supported. We truly appreciate the recommendation and hope your new mattress brings you the comfort you’ve been looking for,
Megan | Customer Care Specialist💜✨
Great Service
Darrell at the Chesterfield score was very helpful and patient. Delivery was on time and efficient
2026年3月19日
Bensons For Beds - Chesterfield196 からの回答
Thanks so much for the awesome review 🎉
We’re thrilled to hear that Darrell at our Chesterfield store took great care of you—he’ll be over the moon to know his patience and helpfulness made a difference!
And hooray for smooth, on‑time delivery! 🚚✨
We love when everything comes together just right.
Thanks again for choosing us—you’ve officially made our day,
Megan at Customer Care! 😄
Matched our needs to the products and price
The shop experience was very good.
We were left to wander around and have a look before the staff came and asked if they could help.
They listened to our needs showed us what was in the store and then left us to walk about and discuss our needs together.
When we had an idea of what we needed they took us through the offers available on our choices.
We bought a bed base, mattress and head board.
All in now, delivered and assembled on the date we wanted it.
Very happy with the whole experience.
2026年3月19日
Bensons For Beds - Chesterfield196 からの回答
Thank you so much for sharing this lovely review! ⭐
We’re really glad you enjoyed your shop experience — from browsing at your own pace to getting the right guidance when you needed it. It’s great to hear that the team helped you find the perfect bed base, mattress and headboard, and that delivery and assembly went smoothly on your chosen date.
We’re delighted you’re happy with everything! Enjoy your new bed,
Megan at Customer Care💜
Excellent customer service
Darrell spent a lot of time with us to ensure we were completely happy with our purchase
2026年3月9日
Bensons For Beds - Chesterfield196 からの回答
Thank you so much! 😊 Wonderful to hear Darrell took the time to make sure you were completely happy with your purchase. We really appreciate you sharing your experience,
Megan at Customer Care
Purchasing a mattress to give additional support.
The manager, who served us was professional, knowledgeable and had an excellent rapport.
2026年3月12日
Bensons For Beds - Chesterfield196 からの回答
Thank you for your lovely feedback!
It’s great to hear that the manager who served you was professional, knowledgeable, and built such a positive rapport. We’re really proud of our team, and it’s always wonderful to know when their service stands out.
Thanks again for taking the time to share your experience,
Megan at Customer Care🌟
Excellent help and advice from Shaun
Excellent help and advice from Shaun of Chesterfield Branch resulting in a great mattress. Fantastic delivery guys, very clean and friendly, taking away our old mattress as well.
2026年3月9日
Bensons For Beds - Chesterfield196 からの回答
Thank you for your wonderful review! We’re delighted to hear Shaun at the Chesterfield branch was able to give you such excellent help and advice, leading you to the perfect mattress. It’s also great to know the delivery team were fantastic—clean, friendly, and efficient, even taking away your old mattress. We really appreciate your feedback,
Megan at Customer Care
Bensons For Beds - Chesterfield196 からの回答
Thank you so much for your lovely feedback! We're delighted to hear that Sarah at our Chesterfield branch took great care of you.
Thanks for choosing us – we hope to serve you again,
Megan at Customer Care
Bensons For Beds - Chesterfield196 からの回答
Thank you for your feedback. I'm really sorry to hear you felt the service in store was poor. I’m glad to confirm that our team has since been in touch to help resolve things. – Megan at Customer Care
We were delighted with (sale and) delivery.
We were delighted with the courteousness of Sam and Raz bring our new bed and taking away the old one. Both removed their shoes to cross our carpets even though we had protected them with sheets part of the way. They were friendly and kind. Two lovely young me who treated us as if we were their own parents. They are a credit to themselves and to Benson Beds.
2026年3月6日
自発的なレビュー
Bensons For Beds - Chesterfield196 からの回答
Christopher Knightley,
We're happy to hear about the courteous service you received during your new bed delivery and old bed removal. It's great to know the team was respectful of your home and provided such kind service. Thank you for your positive feedback!
Team Bensons
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。