The staff in the shop was very helpful in helping my mum and myself choose the right mattress for ourselves that would accommodate our budget.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Friendly and helpful staff who clearly has a great deal of experience and knowledge without being pushy,
The salesman in the store (Sean) was great and really patient. We ordered 2 single beds which we push together as a double as my husband has restless legs. We only got one lot of headboard setting u... もっと見る
企業が回答しました
The help & advice of the salesman was great. Apart from going round trying all mattresses and becoming mattress blind, he was able to advise which select few would be best to try dependent on my needs... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Chesterfield196 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 2a Markham Retail Park, Markham Road, S40 1SU, Chesterfield, Derbyshire, 英国
- 1246556207
4.9
優良
420件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Darryl at the Chesterfield store was…
Darryl at the Chesterfield store was great, not pushy in any way and very knowledgable on each piece of furniture discussed. Very personable and overall provided a great service.
2026年2月9日
Bensons For Beds - Chesterfield196 からの回答
We're happy to hear that the advisor was knowledgeable and not pushy! It's great to know that you received great service and a personable experience. We appreciate your positive feedback!
A very professional service
A very professional service! I am very satisfied with the performance of the delivery team. Thank you, guys!
2026年2月4日
自発的なレビュー
Bensons For Beds - Chesterfield196 からの回答
We appreciate you sharing your feedback. We're so happy to hear that you were satisfied with the professional service and the delivery team's performance!
Your service is remarkably…
Your service is remarkably professional. I am very happy with your service which is second to none. It's for sure I will buy from Bensons again if I need anything by in the future!
2026年2月7日
Bensons For Beds - Chesterfield196 からの回答
We appreciate you highlighting our remarkably professional service! We're happy to hear that you're very satisfied, and we're glad you'd consider us again in the future.
Bensons For Beds - Chesterfield196 からの回答
We're delighted you found our sales team friendly and helpful, and that you appreciated their no-pressure approach. Thanks for your feedback!
Bensons For Beds - Chesterfield196 からの回答
We appreciate your positive feedback! We are so glad our team was helpful and knowledgeable for you.
We truly appreciate your feedback.
Megan at Customer Care
I asked in store if you had a service to take old bed away
I asked in store if you had a service to take old bed away and was told yes. After paying I then found out afterwards I had to dismantle the bed myself. I’m a disabled person and that’s why I paid for the old bed to be taken as I’m not able myself to do it.
I then get given a silly early delivery which meant I had to get my son to dismantle the bed the night before leaving me without a bed to sleep on.
2026年1月29日
自発的なレビュー
Bensons For Beds - Chesterfield196 からの回答
Thank you for sharing your experience with us Mr Hill. We’re really sorry to hear about the confusion around the removal service — you should have been given clear information in-store, especially given your circumstances. We completely understand how difficult and stressful this must have been, and we appreciate you bringing it to our attention.
We’ll make sure your feedback is passed on to the relevant teams so we can improve how this is communicated in the future. If there’s anything more you need or if we can support you further, please feel free to get in touch,
Megan at Customer Care
First class service
Excellent product knowledge and customer service from Janet and colleagues. Nothing too much trouble. Love the wardrobe we have chosen.
2026年1月29日
Bensons For Beds - Chesterfield196 からの回答
We're happy to hear that you received excellent product knowledge and customer service. It's great to know that you love the wardrobe you chose. Thanks!
Darrell the salesperson was very…
Darrell the salesperson was very informative left ourselves to look around the store at chesterfield encouraged us to try to huge range of mattresses they had in stock Darrell was very pleasant and professional and couldn’t do enough for us
2026年1月27日
Bensons For Beds - Chesterfield196 からの回答
We're happy to hear that our salesperson was informative and encouraged you to explore our wide range of mattresses at your own pace. We appreciate your positive feedback regarding their pleasant and professional service!
Excellent service and help.
Excellent service and help from Sean. Very informative and not pushy. Made us feel very comfortable. Can't wait for our new bed to arrive.
2026年1月18日
Bensons For Beds - Chesterfield196 からの回答
We appreciate your positive feedback! We're so glad that you felt comfortable and well-informed. We look forward to your new bed arriving!
Helpful staff especially Sean who i dealt with most
Helpful and knowledgeable staff. Delivered on time and with care
2025年12月29日
Bensons For Beds - Chesterfield196 からの回答
We appreciate your feedback! We're happy to hear our staff was helpful and knowledgeable and that your delivery arrived on time and with care.
I’m very pleased with whole procedure.
I spent quite a while in the showroom either a very patient salesman who explained the differences of the mattresses I was trying. The delivery was excellent and I paid for collection of my old mattress, which they bagged up and took away. The 40 day trial has given me peace of mind in case I have made a bad choice and the price was very reasonable. All in all I am very pleased with the whole procedure.
2026年1月2日
Bensons For Beds - Chesterfield196 からの回答
We're pleased you appreciated the salesman's patience in explaining the mattresses. It's great the delivery and old mattress collection went smoothly. The 40-day trial should reassure you about your choice, and we're glad the price was reasonable.
Excellent system for choosing the…
Excellent system for choosing the correct firmness of bed. Excellent customer service
2025年5月25日
Bensons For Beds - Chesterfield196 からの回答
We're glad to hear you found our system helpful for choosing the correct firmness and that you experienced excellent customer service.
Very good service
2026年1月19日
Bensons For Beds - Chesterfield196 からの回答
Thank you for your positive feedback!
Bensons For Beds - Chesterfield196 からの回答
Thank you for your positive feedback!
Excellent service
Excellent range of beds to try. Informed staff giving great advice.
2026年1月21日
自発的なレビュー
Bensons For Beds - Chesterfield196 からの回答
We're so pleased you found a great selection of beds and that our staff provided helpful advice. Thank you for your positive feedback.
Arrived bang on time
Arrived bang on time, lads were very helpful getting a big mattress through hallways and doorways....happy!
2026年1月22日
Bensons For Beds - Chesterfield196 からの回答
We're so happy to hear the delivery arrived on time and the team was helpful getting your mattress through those tight spaces. Thank you for your positive feedback!
Bensons For Beds - Chesterfield196 からの回答
We appreciate you sharing! We are so glad your experience was straightforward and professional.
Bensons For Beds - Chesterfield196 からの回答
We appreciate your feedback and are happy to hear that you found our staff friendly and knowledgeable, leading to a good experience.
Superb service start to finish
Superb service start to finish. Absolutely recommend Chesterfield showroom, sales staff member took time to help us as much as we needed, helped us feel valued as customers.
Delivery team were excellent, friendly and professional.
Will definitely be back!
2025年12月30日
自発的なレビュー
Bensons For Beds - Chesterfield196 からの回答
We appreciate you sharing your experience! We're so glad to hear that the sales staff were helpful and made you feel valued. It's great to know the delivery team was excellent, friendly, and professional. We look forward to seeing you again!
Shopping experience
Good sized show room .. staff asked if we needed help on arrival .. asked if we could just browse for now
Left alone to do that ..
Then when we were ready to chat, staff were very helpful & patient.
2026年1月20日
Bensons For Beds - Chesterfield196 からの回答
We're happy to hear that you found our showroom a good size and that our staff were helpful and patient when you were ready. Thank you for your positive feedback!
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