The staff in the shop was very helpful in helping my mum and myself choose the right mattress for ourselves that would accommodate our budget.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Friendly and helpful staff who clearly has a great deal of experience and knowledge without being pushy,
The salesman in the store (Sean) was great and really patient. We ordered 2 single beds which we push together as a double as my husband has restless legs. We only got one lot of headboard setting u... もっと見る
企業が回答しました
The help & advice of the salesman was great. Apart from going round trying all mattresses and becoming mattress blind, he was able to advise which select few would be best to try dependent on my needs... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Chesterfield196 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 2a Markham Retail Park, Markham Road, S40 1SU, Chesterfield, Derbyshire, 英国
- 1246556207
4.9
優良
420件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bensons For Beds - Chesterfield196 からの回答
We appreciate your kind words! Our team is glad you found our service excellent and our staff helpful. Thank you for your feedback, Megan at Customer Care
Bensons For Beds - Chesterfield196 からの回答
We're glad you had a great experience! Our helpful and polite staff are dedicated to excellent service. Thank you for your kind words!
Very polite service
Very polite service, very helpful telephone manner, they keep you updated and if the price drops will update your order accordingly
2025年8月17日
Bensons For Beds - Chesterfield196 からの回答
We appreciate you sharing your experience with us! It's great to know that you found our service polite and helpful and that you were kept informed about your order. Take care, Megan at Customer Care
Knowledgeable & friendly service!
Darrell at the Chesterfield Branch was very friendly and clearly has an expert knowledge of Mattress construction and the suitability of each type to each body shape. In store, he took readings of our postures and weight using their computerised/automated calibration mattress (very high tech) then had us lie on 5 different mattress until we found the perfect one!
2025年8月10日
自発的なレビュー
Bensons For Beds - Chesterfield196 からの回答
Thank you for sharing your experience with Darrell at our Chesterfield branch! We take pride in our knowledgeable staff, high-tech mattresses, and dedication to finding the perfect fit for each customer. We're thrilled to hear you had a positive experience and hope to see you again. Sweet dreams, Megan at Customer Care
Bensons For Beds - Chesterfield196 からの回答
Thank you for your kind words! We take pride in our deep understanding of our products and are always happy to share our knowledge with our valued customers. We appreciate your support, Megan at Customer Care
Excellent service from the minute we…
Excellent service from the minute we walked in to the shop
2025年8月8日
自発的なレビュー
Bensons For Beds - Chesterfield196 からの回答
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Providing exceptional service is our top priority and we're glad we could make a positive impression on you. See you again soon! Megan at Customer Care😊
Bensons For Beds - Chesterfield196 からの回答
Thank you so much for your kind words! We take pride in providing exceptional customer service and are glad it shows. We appreciate your support and look forward to serving you again soon!
Bensons For Beds - Chesterfield196 からの回答
Thank you so much for your kind words! We take pride in providing excellent and knowledgeable service to all of our customers. It was a pleasure doing business with you. Megan at Customer Care
Very helpful staff
2025年8月1日
Bensons For Beds - Chesterfield196 からの回答
Thank you for the kind words! Our team takes pride in providing excellent customer service and we're glad we could be of assistance to you. We appreciate your business and hope to see you again soon, Megan at Customer Care!
Knowledgeable staff made choosing my…
Knowledgeable staff made choosing my product easy.
A good price point especially with the summer savings.
2025年7月28日
Bensons For Beds - Chesterfield196 からの回答
We're thrilled to hear that our staff was able to help you find the perfect product! And with our summer savings, it's the perfect time to take advantage of a great price. Thank you for choosing our business! Megan at Customer Care😊
Fantastic help from Sarah
Fantastic help from Sarah, she asked what help I needed, took the time to listen and reccomend a bed and mattress based on my needs, it was like having a personalised shopper and she was friendly and kind but didn’t push whatsoever. The products I bought suited me and that’s what was recommended- not the most expensive as often the case- with Sarah trying to get it less expensive for me. Shop environment was clean and clearly signposted with information needed and a range of beds available. Overall a much easier experience than I expected!
2025年7月24日
自発的なレビュー
Bensons For Beds - Chesterfield196 からの回答
Thank you for your glowing review! Our team takes pride in providing personalized and friendly service to help find the best products for our customers. We're happy to hear that Sarah was able to assist you and make your shopping experience a pleasant one. We hope you enjoy your new bed and mattress. Thank you for choosing our store, Megan at Customer Care
Bensons For Beds - Chesterfield196 からの回答
Thank you for your kind words! We strive to provide honest and informative service to all of our customers. We appreciate your support and hope to continue being helpful to you in the future, Megan at Customer Care
Great help and advise
Great help and advise. Didn't try to sell me something I didn't want or couldn't afford.
My second bed from here
2025年6月10日
Bensons For Beds - Chesterfield196 からの回答
We're happy to hear that you found our help and advice beneficial. We appreciate your continued business and are glad we could assist you without pressure. Take care, Megan at Customer Care
Excellent sales assistant
Nice sales assistant. Very helpful and not pushy .
Polite and relaxed
2025年6月13日
Bensons For Beds - Chesterfield196 からの回答
We're happy to hear that the sales assistant was helpful, polite, and relaxed. Thank you for your positive feedback; we appreciate it, Megan at Customer Care
Bensons For Beds - Chesterfield196 からの回答
We appreciate your kind feedback regarding our helpful staff and tidy shop! We are happy you enjoyed your experience with us.
Take care, Megan at Customer Care
Great experience from start to finish
Great experience from start to finish . We were attended by a very friendly, knowledgeable man who patiently listened to our requirements , then spent time with us whilst we tried several mattresses , and tried them again and again . We never felt rushed and went on to purchase our dream mattress Thankyou
2025年6月7日
Bensons For Beds - Chesterfield196 からの回答
We're glad you enjoyed your experience with us Louise. It's wonderful to know that our team member listened to your needs and helped you find your dream mattress. Thank you for your positive feedback! Sleep well, Megan at Customer Care
Friendly.easy to talk to.
2025年6月5日
Bensons For Beds - Chesterfield196 からの回答
We're happy to hear that you found us approachable. Thank you for your feedback; it means a lot to us. Take care, Megan at Customer Care
Brilliant Beds
we purchased a lovely bed the lady who went through all the beds let us try each one and we finally decided to have a certain one, we can not wait for it to be delivered thankyou.
2025年6月5日
Bensons For Beds - Chesterfield196 からの回答
We're happy to hear that you found a bed you love Julie! Thank you for sharing your positive experience with us; we appreciate your feedback and hope you enjoy your new bed. Sleep well, Megan at Customer Care
Bensons For Beds - Chesterfield196 からの回答
We're happy to hear that you were pleased with our customer service, delivery, and assembly. We appreciate your positive feedback! Thank you, Megan at Customer care
Bensons For Beds - Chesterfield196 からの回答
Thank you for your feedback! We're glad to hear that our staff were able to provide you with helpful and informative service. We look forward to serving you again in the future. #CustomersFirst #5starService
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