Highly recommend Benson’s bed and assembly service. Store salesman and manager were extremely knowledgeable, patient and helpful. We spent hours in the store in Colindale choosing a bed suitable for o... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Highly recommend Benson’s bed and assembly service. Store salesman and manager were extremely knowledgeable, patient and helpful. We spent hours in the store in Colindale choosing a bed suitable for o... もっと見る
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Mo was absolutely fantastic and only because of him I made the purchase. Thank you,Mo. I have made several purchases with Bensons and I would highly recommend you check out your local store or onlin... もっと見る
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Was not looking for a bed for myself and saw the Harvard bed and wanted to know more. David was so informative and helped me with my decision to purchase and also helped find the right mattress. So... もっと見る
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We visited the Colindale store looking for a king size ottoman bed. On arrival at the store we were met by several sales staff who were very friendly and helpful. We finally sat down with the store m... もっと見る
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当該企業による記述
Unit 4 Colindale Retail Park, Edgware Rd, NW9 6TH, Colindale, London, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Mo, the store manager, helped us from the minute we walked into the store. He was fabulous - informative but not at all pushy! We would definitely recommend visiting this branch and we were very happy with our whole experience.
Staff Krishnan and duty manager Uddin gave the customer a personalised experience and were incredibly welcoming!
The store manager, Mo was really helpful, honest and gave a great customer service.
Friendly and knowledgeable and tentative staff and helped us every step of the way.
I recently had the pleasure of visiting a Benson store ant Colindale Branch.I and was extremely impressed by the exceptional service provided by the manager Mr. Mo Sala Uddin . From the moment I entered the store, the manager greeted me with a warm and friendly demeanor, making me feel valued as a customer. Their extensive knowledge of the products and willingness to assist me in finding the perfect furniture pieces for my home was truly remarkable. The manager went above and beyond to ensure that I had a seamless and enjoyable shopping experience. Their professionalism, attention to detail, and genuine care for customer satisfaction were evident throughout my visit. I left the store feeling extremely satisfied with my purchase and overall experience, thanks to the outstanding service provided by the manager.
The manager’s ability to listen attentively to my needs and preferences, offer valuable insights, and provide personalized recommendations truly set them apart. They demonstrated a deep understanding of the furniture available in the store, showcasing their expertise in the industry. Additionally, their patience and willingness to address all my inquiries contributed to a positive interaction that exceeded my expectations.
Furthermore, the manager’s commitment to ensuring that I found exactly what I was looking for was evident in their proactive approach. They took the time to understand my style preferences, budget constraints, and specific requirements, ultimately guiding me towards making informed decisions. Their friendly and approachable nature made it easy for me to communicate my needs, resulting in a highly tailored shopping experience.
Overall, I cannot speak highly enough of the manager’s outstanding performance. I would not hesitate to recommend this store to others based on the exceptional service provided by the manager.
Thank you again
Natalia was very helpful and patient. Fingers crossed the delivery will be as smooth.
Great customer service … put my trust back into bensons with the good service all round…
Mo at Colindale Bensons is an experienced bed specialist (and not just a regular sales person). He's knowledgeable on different mattress and bed types, understands the importance mattress type can make on individuals' sleep, and listens to the customer's specific needs. Providing advice and great customer service experience overall.
I ordered wardrobe and chest drawer, delivery supposed to be delivered after six weeks,
First excuse lorry is too big can’t come to your road.
Second excuse parking restriction on your road
Third excuse they haven’t uploaded your wardrobe we can deliver only chest drawer.
Disgusting delivery service
i visited few shop before look for beds and then came to Benson i found staff are very nice and price are good
Mo took his time answering my question & help me look at the finance side as well
highly recommended

Bensons For Beds - Colindale684 からの回答
Mo definitely knows his stuff and was incredibly helpful when helping us pick a bed.

Bensons For Beds - Colindale684 からの回答
We went to buy our bad to the shop in Colindale where we found a very good staff. Our delivery it was supposed to come on the 7 of August unfortunately we were left waiting all day without been advised that our delivery had a delay and until end of the day I called so many time customers services they still kept saying that we should receive our delivery on that day. Then the day after I had to call so many time the customer service to get the delivery. The delivery has arrived but missing items so I have still to wait another day to get our full delivery. In the end we wasted 2 day at work. We paid for our delivery and they didn't want to refund us
Also it's hard to speak with a manager u can only speak with the staff members 😔
We decided as is very poor their services to take an action.

Bensons For Beds - Colindale684 からの回答

Bensons For Beds - Colindale684 からの回答
(Just Ordered Item, delivery date confirmed.)
Plenty choises of Bed and matresses, staff was helpful and have proper product knowledge.
More after delivery

Bensons For Beds - Colindale684 からの回答

Bensons For Beds - Colindale684 からの回答
Highly good customer service and treated with professionalism by the members of staff.You definitely recommend friends band family members. A+

Bensons For Beds - Colindale684 からの回答

Bensons For Beds - Colindale684 からの回答
Been there before, and we received good advice from Mo. Overall good, friendly and helpful experience in Bensons, Colindale.

Bensons For Beds - Colindale684 からの回答
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