Bensons For Beds - Coventry206 レビュー 

345
•
TrustScore 5段階評価の5

4.8

Unit N Gallagher Retail Park, Stoney Stanton Road, CV6 5QE Coventry, West Midlands, GB

•

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5つ星のうち5の評価

From the moment we entered our local store to the delivery of our new mattress we could not fault Bensons for Beds. Excellent and knowledgeable store staff member who was both courteous and kind to... もっと見る

企業が回答しました

5つ星のうち5の評価

Great price great service Purchased a new bed frame during a sale at a really good price. The salesman was happy to show us various options in the store and check stock. Our order was delivered with... もっと見る

企業が回答しました

5つ星のうち5の評価

We had a fantastic experience when we visited last Saturday to buy a new mattress. Natalie helped us to find the right firmness and then took us to try lots of different mattresses. She explained the... もっと見る

5つ星のうち5の評価

When we first came to browse we wasn't attacked straight away and forced to rush with decisions. After long walk-around guy came to us, asked do we need any help, do we have some questions and if we n... もっと見る


企業情報

  1. 寝室家具店
  2. ・
  3. ベッド専門店
  4. マットレス専門店
  5. 寝具店

Bensons For Beds - Coventry206 について

当該企業による記述

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

連絡先

  • Unit N Gallagher Retail Park, Stoney Stanton Road, CV6 5QE, Coventry, West Midlands, 英国

  • 2476667143

4.8

優良

TrustScore 5段階評価の5

345件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.8

すべてのレビュー

(345)

過去12か月のレビュー数: 26,477件

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5つ星のうち5の評価

Fantastic shopping experience

Natalie the sales advisor was fantastic very helpful and knowledgeable during our selection, lovely person.
The assembly team who delivered and assembled the bed carried this on they were superb really nice chaps, on time and extremely efficient.
The whole experience is one of best we have had other companies could learn a lot from this team

2026年7月27日
自発的なレビュー
Bensons For Beds - Coventry206 ロゴ

Bensons For Beds - Coventry206 からの回答

Hello Alan,

Thank you for your wonderful review! Your kind words mean a great deal to us, and we're thrilled to hear this was one of the best customer experiences you've had. Thank you for your recommendation and support,
Bensons for Beds 😊

5つ星のうち4の評価
Bensons For Beds - Coventry206 ロゴ

Bensons For Beds - Coventry206 からの回答

Hello Julie,
Thank you for your lovely feedback! 😊 We're delighted to hear you received excellent personal service in store. Providing friendly, one-to-one support is something we pride ourselves on, so it's wonderful to know you had such a positive experience. Thank you for choosing us!
Megan | Customer Care Specialist⭐

5つ星のうち5の評価

Very helpful and friendly staff in…

Very helpful and friendly staff in store. The two lads that delivered beds and put them together were very respectful, and slipped their shoes off, as to not dirty our new carpet.Thanks lads 5/5

2026年7月24日
Bensons For Beds - Coventry206 ロゴ

Bensons For Beds - Coventry206 からの回答

Thank you for your wonderful review! We're delighted to hear that our store team provided such friendly and helpful service. It's also fantastic to know that the delivery team were respectful and thoughtful in taking their shoes off to protect your new carpet while assembling your beds.

We'll be sure to pass on your kind words to the team. Thank you for the 5/5 rating and for choosing Bensons! 😊

5つ星のうち5の評価

Excellent service from start to finish…

From the moment we entered our local store to the delivery of our new mattress we could not fault Bensons for Beds.
Excellent and knowledgeable store staff member who was both courteous and kind to the delivery personnel. Nothing was too much trouble. Definitely buy from them again.

2026年7月20日
Bensons For Beds - Coventry206 ロゴ

Bensons For Beds - Coventry206 からの回答

We're so pleased to hear about your excellent experience with us, from the moment you entered our store to the delivery of your new mattress! It's wonderful that our staff member was knowledgeable, courteous, and kind, and that nothing was too much trouble. We look forward to welcoming you back again!

Team Bensons

5つ星のうち5の評価

Our experience in the shop was great it…

Our experience in the shop was great it was the Coventry store the delivery guys were very helpful took it up stairs took the plastic of for me all in all a great service

2026年7月12日
Bensons For Beds - Coventry206 ロゴ

Bensons For Beds - Coventry206 からの回答

We're so pleased to hear that your experience in our Coventry store was great. It's wonderful that our delivery team was very helpful, taking your items upstairs and removing the packaging for you.

5つ星のうち5の評価

Friendly informative sales staff

Friendly informative sales staff. Useful advice on mattress and pillows needs. A great range of options to choose from. Found our perfect bed.

2026年7月1日
Bensons For Beds - Coventry206 ロゴ

Bensons For Beds - Coventry206 からの回答

We're so pleased you found our sales staff friendly and informative, and that our advice on mattresses and pillows was useful. It's wonderful you found your perfect bed from our wide range of options!

Team Bensons

5つ星のうち5の評価

A retail experience as it should be - Bensons For Beds, Coventry

From initial visit to Bensons in Coventry, the bed try and select process, the pre delivery information updates and the delivery and removal of old mattress, I have to say it was about as good a retail experience as we have ever had. Our salesman Manrai was new to the business, but he was extremely helpful and was willing and able to get help from his colleagues, if required. Have to say we engaged with all the team while in the shop and they were all very helpful and friendly. Great experience and wouldn’t hesitate to recommend. Other retailers could learn a few things, if they copied and met Bensons very high customer service standards.

2026年6月26日
Bensons For Beds - Coventry206 ロゴ

Bensons For Beds - Coventry206 からの回答

We are so pleased to hear about your excellent retail experience from start to finish! It's wonderful that our team provided such helpful and friendly service, making your bed selection and delivery process so smooth. We truly appreciate your kind words and recommendation.

Team Bensons

5つ星のうち5の評価

From the minute we entered the store…

From the minute we entered the store staff were helpful , not pushy , we would definitely recommend + use your services again . Thank you for your service .

2026年6月4日
自発的なレビュー
Bensons For Beds - Coventry206 ロゴ

Bensons For Beds - Coventry206 からの回答

We're so pleased our team was helpful and not pushy. Thank you for your kind feedback; we appreciate your recommendation!

Team Bensons

5つ星のうち5の評価

Great customer service

Great customer service. Very helpful in the shop and the delivery men couldn’t do enough on one of the hottest days this year. Very friendly and hardworking.

2026年6月26日
Bensons For Beds - Coventry206 ロゴ

Bensons For Beds - Coventry206 からの回答

We're so pleased you received great customer service and found our shop team helpful. We appreciate your kind words about our friendly and hardworking delivery team!

Team Bensons

5つ星のうち5の評価

Thanks Natalie!

I would like to leave a special thank you to Natalie at Benson for Beds Coventry, for her outstanding customer service.

Over the course of around six months, Natalie supported me through what turned out to be a much longer decision-making process than I had originally anticipated. During that time, I had countless questions, explored different options, and needed reassurance on various aspects of my purchase. Natalie was consistently patient, professional, and incredibly helpful throughout.

What stood out most was her friendly and approachable manner. No question ever seemed too much trouble, and she always took the time to provide clear, honest advice without making me feel pressured. Her knowledge, reliability, and genuine willingness to help made the entire experience far less stressful and gave me confidence in my decisions.

In an age where great customer service can be difficult to find, Natalie truly went above and beyond. She is a credit to Benson for Beds and played a huge part in making my experience such a positive one.

Thank you, Natalie, for your patience, professionalism, and exceptional support. It has been greatly appreciated, and I would not hesitate to recommend Benson for Beds based on the service I received from you.
(Tara).

2026年6月7日
自発的なレビュー
Bensons For Beds - Coventry206 ロゴ

Bensons For Beds - Coventry206 からの回答

We truly appreciate you taking the time to share such wonderful feedback. It is fantastic to learn about the exceptional support you received. We are so pleased that your experience was a positive one, and we value your kind words.

Team Bensons

5つ星のうち5の評価

Great sales team in store and delivery…

Great sales team in store and delivery team. All we're helpful and courtes. We will certainly order again with this store in particular.

2026年5月20日
Bensons For Beds - Coventry206 ロゴ

Bensons For Beds - Coventry206 からの回答

We're so pleased to hear our sales and delivery teams were helpful and courteous. We appreciate your kind feedback and look forward to serving you again!

Team Bensons

5つ星のうち5の評価

Liz Yorkshire lass

We were welcomed by Richard in the Coventry store who was extremely helpful so much knowledge about different mattresses he explained everything in great detail from purchasing and delivery.

2026年5月27日
Bensons For Beds - Coventry206 ロゴ

Bensons For Beds - Coventry206 からの回答

We're so pleased you received such helpful service and detailed explanations regarding mattresses, purchasing, and delivery. Thank you for your kind feedback!

Team Bensons

5つ星のうち5の評価

Natalie in the Gallagher retail…

Natalie in the Gallagher retail Coventry very helpful and professional. Listen to what you want, shows you the beds that’s suits you

2026年5月12日
Bensons For Beds - Coventry206 ロゴ

Bensons For Beds - Coventry206 からの回答

We're so glad to hear our team member provided such helpful and professional assistance. Thank you for sharing your positive experience with us!

Team Bensons - Jess

5つ星のうち5の評価

Friendly knowledgeable staff

Friendly knowledgeable staff, no rush to decide the wide range for sale

2026年4月27日
Bensons For Beds - Coventry206 ロゴ

Bensons For Beds - Coventry206 からの回答

Thank you! We’re pleased you found our team knowledgeable and appreciated the relaxed, no‑rush experience 😊

5つ星のうち5の評価

The entire process of delivering and…

The entire process of delivering and setting up the bed was great. Your customer service delivery is amazing. Keep it up.

2026年4月19日
Bensons For Beds - Coventry206 ロゴ

Bensons For Beds - Coventry206 からの回答

Thank you so much! We’re delighted the delivery and setup went smoothly — your kind words mean a lot 😊
We’re here whenever you need us — thanks for being a valued customer,
Megan | Customer Care Specialist

5つ星のうち5の評価

Excellent service from ordering to…

Excellent service from ordering to delivering.

2026年4月17日
Bensons For Beds - Coventry206 ロゴ

Bensons For Beds - Coventry206 からの回答

Thank you for your feedback! We’re delighted to hear you had excellent service from ordering right through to delivery — just how it should be 😊
Thank you for your positive review - Lauryn at Customer Care 💜

5つ星のうち5の評価

Great service at the store in Coventry

Great service at the store in Coventry
The delivery was within the time window.
The drivers put the bed were I wanted it to go.
Very polite

2026年4月14日
自発的なレビュー
Bensons For Beds - Coventry206 ロゴ

Bensons For Beds - Coventry206 からの回答

Really appreciate your review — great in‑store service, punctual delivery, and polite drivers is exactly what we aim for.
Looking forward to welcoming you back,
Megan | Customer Care Specialist🌟

5つ星のうち5の評価

Exactly what we were looking for.

My husband and I had spent a lot of time thinking about which type of mattress we needed and a lot of time looking for the right one for us. From the minute we walked into Bensons for Beds in Coventry, we were made to feel comfortable and welcome. We explained what we were looking for and were guided to mattresses that would suit our needs. We were encouraged to try out each mattress and advised on its pros and cons until we found exactly the one for us. We were able to choose a convenient delivery date and were kept updated of a time slot a couple of days before delivery. The mattress is soooo comfortable to sleep on and is everything we had hoped it would be. Great value for money, very comfortable and great customer service. We would definitely recommend.

2026年4月5日
Bensons For Beds - Coventry206 ロゴ

Bensons For Beds - Coventry206 からの回答

Thank you so much for your wonderful review! 😊 We’re delighted to hear that from the moment you visited our Coventry store, you felt comfortable and well looked after. Helping customers take their time, try different options, and find the perfect mattress is exactly what we aim for. Thank you for your recommendation, and enjoy many restful nights ahead,
Megan | Customer Care Specialist💜

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