Friendly and informative staff especially Dhruv Joshi (hope that is correct). Looking forward to receiving our .mattress for a good night's sleep. I shall be purchasing a couple of pillows off them... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Really pleased with Bensons for beds delivery team. We had a phone call to say that they were on their way. They were polite and helpful and left my bedroom spotless. All packaging was removed.... もっと見る
As my bed was delivered on a Friday, I had to wait for Monday for the team to pick up the email from customer services about the missing parts. It would have been nice to have assembly instructions a... もっと見る
企業が回答しました
The Salesperson was very knowledgeable and she guided us around the store to just what we wanted. I received multiple emails during the time from order to delivery. The delivery went well with the... もっと見る
企業情報
Bensons For Beds - Derby Meteor332 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 8b Meteor Centre, Mansfield Road, DE21 4SY, Derby, Derbyshire, 英国
- 1332835400
4.8
優良
444件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service
No pressure from the sales team, we were able to browse and take our time. We were given useful information and advice. Delivery will take up to 5 weeks so I can't comment about that. It's another company that is used however I did feel that it was a bit pricey. That being said, I got a good deal and I am pleased with my decision.
2025年2月4日
Bensons For Beds - Derby Meteor332 からの回答
We're glad you had a positive shopping experience with our sales team's no-pressure approach and helpful advice. We appreciate your feedback regarding the delivery costs and are pleased you're happy with your purchase decision. Thank you for your review, Megan at Customer Care
The bed was delivered with care
The bed was delivered with care and our old bed taken with respect
The bed was made up for us and we were shown what to do with the remote controls
I never want to get out of bed again ,it's great
2025年2月6日
自発的なレビュー
Bensons For Beds - Derby Meteor332 からの回答
We're happy to hear that the delivery and setup were handled with such care! It's great to know you're enjoying your new bed so much. Thanks for sharing your positive experience with us, Megan at Customer Care
Bensons For Beds - Derby Meteor332 からの回答
We appreciate you sharing your positive experience! It is great to know our staff was helpful and you enjoyed our selection. Take care, Megan at Customer Care
Great experience.
We had a great experience and were given a thorough demonstration of the available matresses with attention payed to our individual requirements. We never felt under any pressure and were impressed with the choice of options.
2025年2月3日
自発的なレビュー
Bensons For Beds - Derby Meteor332 からの回答
We're happy to hear that you had a great experience! We appreciate that you felt comfortable exploring our mattress options and that we met your specific needs. Thank you for your positive feedback, Megan at Customer Care
The staff and service provided at the Derby Metro Cemtre was excellent and amazing.
The staff and service provided at the Benson Beds in the Derby shop was the best I have ever been offered. From the moment we arrived to the aftercare, both from the manager, Jay and his staff has continued to patiently help us making a very important decision. Sleep is very important and this shop and staff know how to assist. Thank you.
2025年1月19日
自発的なレビュー
Bensons For Beds - Derby Meteor332 からの回答
We're so happy to hear about the excellent service you received at our Derby shop. It's great to know that the team's patience and assistance helped you make such an important decision. Thank you for sharing your positive experience, Megan at Customer Care
Able to determine the mattress comfort…
Able to determine the mattress comfort difference between medium and firm, I liked the displayed construction information of the mattresses.
2025年1月24日
Bensons For Beds - Derby Meteor332 からの回答
We're happy to hear that you were able to determine the mattress comfort and liked the construction information. Thank you for your positive feedback, Megan at Customer Care
I had a lovely experience
I had a lovely experience, the lady that served me was very knowledgeable and not pushy but gave me lots of advice and options
2025年1月18日
Bensons For Beds - Derby Meteor332 からの回答
We are so glad you had a lovely experience! It's great to hear that our team member was knowledgeable, helpful, and provided excellent advice. Thank you, Megan at Customer Care
The staff member that we spoke to I…
The staff member that we spoke to I think his name was Jai. He was very helpful and pleasant he explained everything to us to help us with our needs of picking a new mattress.My husband and I were very impressed with his knowledge of everything we were very pleased with the service.
2025年1月16日
Bensons For Beds - Derby Meteor332 からの回答
We're happy to hear that our team member was so helpful in assisting you with your mattress selection. We appreciate you mentioning their knowledge and the quality of service you received. Thank you for your positive feedback, Megan at Customer Care
A happy customer
From entering the store to leaving, I was treated with respect & listened to by Emily. I knew basically what I wanted but Emily gave me advice where needed I was shown different beds & mattresses to meet my budget & nothing was too much trouble. I placed an order & am looking forward to sleeping on my new bed. Thankyou for all your help Emily.
2025年1月12日
Bensons For Beds - Derby Meteor332 からの回答
We appreciate you sharing your positive experience. We're happy to hear that you felt respected and listened to while receiving helpful advice to meet your needs. We are delighted you found a bed, and we hope you enjoy sleeping on it.
Thank you,
Megan at Customer Care
Time and understanding of customer need
The explanation of different types of bed was clear and informative, if a little fast at times. Overall the salesman listened to my preferences and particular needs and responded well.
2025年1月10日
Bensons For Beds - Derby Meteor332 からの回答
We appreciate you taking the time to share your feedback. We're glad the bed type explanations were helpful and that the salesperson addressed your needs well. We'll work on pacing our explanations better in the future.
Thank you,
Megan at Customer Care
Bensons For Beds - Derby Meteor332 からの回答
We appreciate your positive feedback regarding our customer service and knowledge. We are so glad you had a great experience with our team!
Take care,
Megan at Customer Care
The sales assistant
The sales assistant, Emily, was very helpful, giving useful information without being pushy. She left us alone for a while to look round and see what was available.
2025年1月3日
Bensons For Beds - Derby Meteor332 からの回答
We appreciate you sharing your experience. We're happy to hear that our sales assistant was helpful and informative without being intrusive, and allowed you time to explore our options.
Take care,
Megan at Customer Care
Bensons For Beds - Derby Meteor332 からの回答
We're glad you found our product explanations helpful and the choices available beneficial. Thanks for your feedback, Megan at Customer Care
I found staff helpful
2024年12月31日
Bensons For Beds - Derby Meteor332 からの回答
We appreciate you taking the time to leave us this wonderful feedback; we are so happy to hear that our staff was helpful to you.
Take care,
Megan at Customer Care
Went in with no real idea what we…
Went in with no real idea what we required, staff very helpful and not pushy in any way.
2024年12月30日
Bensons For Beds - Derby Meteor332 からの回答
We appreciate your feedback! We're glad our team could assist you without pressure. Providing helpful guidance is what we strive for!
Take care,
Megan at Customer Care
Stress free experience
Drews information regards the mattresses, was helpfull in deciding which one was right for us. We didn't feel preasured or rushed which made the experience enjoyable and stress free
2024年12月31日
Bensons For Beds - Derby Meteor332 からの回答
Thank you for your positive review – Lauryn at Customer Care 💜
Very good service: The shopping assistant was knowledgable…
The shopping assistant was knowledgable and helpful. She answered our questions quickly and was efficient when it came to our purchase.
2024年12月28日
Purchase of mattress
We found the staff member whi helped us to be very knowledgeable and she did her best to make sure we made the best choice for us.
2024年12月16日
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