Came in to see if you had any TV beds and got 5 star service from Amanpreet. She was informative, she made us laugh and sold it to us without being pushy. Can’t wait for it to arrive! Thank you Amanpr... もっと見る
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1st class service from the staff in the shop very informative and helpful i never realised what we were missing. Nothing was too much trouble and no pressure to buy. We did purchase and waa kept infor... もっと見る
企業が回答しました
Customer service was great very informative which helped to make our decision on which mattress would suit our needs. We were kept informed of progress on the manufacture of our mattress, it arrived... もっと見る
企業が回答しました
Friendly and informative staff especially Dhruv Joshi (hope that is correct). Looking forward to receiving our .mattress for a good night's sleep. I shall be purchasing a couple of pillows off them... もっと見る
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企業情報
Bensons For Beds - Derby Meteor332 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 8b Meteor Centre, Mansfield Road, DE21 4SY, Derby, Derbyshire, 英国
- 1332835400
4.7
優良
468件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Highly recommend this place to anyone…
Highly recommend this place to anyone looking to buy a mattress!
I think this is the best store to look for mattresses in Derby. I went to several stores including Dreams and this was by far the best!
There are more than 20 mattresses to trial on and the variety is amazing. The prices are quite attractive. There is also a SleepPro device from Benson which can be used to change the degree of firmness and help decide what mattress to buy. The salesperson can enlighten more regarding SleepPro.
The salesperson- Aman was amazing as she helped us buy the right mattress and also made us aware of the various add ons while purchasing the mattress.
There is plenty of space for car park.
Old mattresses are taken back but for a charge.
Overall- had a great experience !!!
2025年9月8日
Bensons For Beds - Derby Meteor332 からの回答
We're happy to hear that you had such a positive experience in our store and found the perfect mattress. We appreciate you highlighting the variety and the SleepPro device. It's great to know that our team member was helpful during your visit. Thank you for your feedback.
Best Wishes,
Megan at Customer Care
Sales person was not pushing or trying…
Sales person was not pushing or trying to flog us a bed
He was very informative and helped us to find what we were looking to buy for our son
Superb service
2025年9月3日
Bensons For Beds - Derby Meteor332 からの回答
We appreciate you sharing your experience! We're so glad to hear that our team member was helpful and informative, assisting you in finding the perfect bed for your son.
Thank you for choosing us,
Megan at Customer Care
Bensons For Beds - Derby Meteor332 からの回答
We're happy to hear that your experience was straightforward. Thank you for your positive feedback; we appreciate it. Take care,
Megan at Customer Care
Bensons For Beds - Derby Meteor332 からの回答
Thank you for the positive feedback! Our team takes pride in providing exceptional service, both in-store and during delivery. We are thrilled to hear that our assistant made your experience even better. Can't wait to see you again soon, Megan at Customer Care
Bensons For Beds - Derby Meteor332 からの回答
Thank you for your positive feedback! We strive to provide helpful and friendly service to all our customers. We appreciate your support and hope to continue assisting you in the future, Megan at Customer Care
Sales person very professional
Sales person very professional
Tested for the correct mattress for us
The whole experience was very smooth
And came out the store with exactly what
I wanted
2025年8月1日
Bensons For Beds - Derby Meteor332 からの回答
We are thrilled to hear that our salesperson provided professional assistance in finding the perfect mattress for you. Our goal is to make the purchasing process seamless and we are so glad you left with exactly what you wanted! Thank you for choosing us, Megan at Customer Care
Very helpful gentleman
Very helpful gentleman. Nothing too much trouble. Answered all my queries
2025年7月24日
Bensons For Beds - Derby Meteor332 からの回答
Thank you so much for taking the time to share your positive experience with our business! We strive to provide top-notch customer service and we are thrilled that our staff was able to assist you with all your queries. We truly appreciate your support and hope to see you again soon! Megan at Customer Care😊
We visited Bensons after visiting a…
We visited Bensons after visiting a competitor first who's employees where too busy talking to assist us. Ave went through all the mattresses with us to explain the differences and discuss the kind of thing we were looking for. He was extremely helpful and then gave us space to decide what we wanted.
2025年7月20日
Bensons For Beds - Derby Meteor332 からの回答
Thank you for choosing Bensons and taking the time to share your experience! Our team strives to provide exceptional customer service and we are thrilled to hear that Ave went above and beyond to make sure you found the perfect mattress. We appreciate your support and look forward to welcoming you back in the future. Sweet dreams! Megan at Customer Care😊
Stress free experience
It was a good experience buying my new bed because I was given time to reflect and try a chosen selection without being hasseled to make a purchase which obviously I did in the end. The salesman was helpful but not overbearing which was most appreciated.
2025年7月20日
Bensons For Beds - Derby Meteor332 からの回答
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our sales team provided you with the perfect balance of assistance and space to make your decision. We appreciate your business and hope you enjoy your new bed, Megan at Customer Care
The lady in the Derby store was…
The lady in the Derby store was brilliant , nothing to much trouble for her
2025年7月1日
Bensons For Beds - Derby Meteor332 からの回答
Thank you for sharing your experience with our Derby store! We are thrilled to hear that our team member went above and beyond to provide exceptional service. We'll be sure to pass along your kind words. Come back and see us again soon, Megan at Customer Care
I love bensons furniture.
Thank you. Very nice furniture. Nice and comfortable bed and mattress.
2025年6月24日
Bensons For Beds - Derby Meteor332 からの回答
We appreciate you taking the time to share your positive experience with our furniture. We're happy to hear that you find our bed comfortable! Take care, Megan at Customer Care
The sales assistant was very helpful…
The sales assistant was very helpful without being pushy. He had good knowledge of the different products on offer
2025年6月15日
自発的なレビュー
Bensons For Beds - Derby Meteor332 からの回答
We appreciate you taking the time to share your experience. We're glad to hear that our sales assistant was helpful and knowledgeable without being pushy. Take care, Megan at Customer Care
Great service of delivery team
Delivery team was setting up the bed frame efficiently and kept my home very tidy thereafter, great service!
2025年6月11日
自発的なレビュー
Bensons For Beds - Derby Meteor332 からの回答
We appreciate you sharing your experience with us Henry! It's great to know our delivery team was efficient setting up your bed frame and left your home tidy. Thanks for the feedback, Megan at Customer Care
Excellent sales service
We went into the branch at the Meteor Centre in Derby, we had a walk around looking at the different beds and asked the person that was working (Jai) for some advice on the beds, he was very helpful and knowledgeable he took the time to explain and see which bed catered our needs. We didn’t feel pushed into buying a bed like in some shops you go in, we even said we were going to go away and think about it which we did for a hour then we went back and decided on the Aura TV Ottoman bed, we can’t wait for our new bed to arrive now Thank you Jai for being really helpful!
Definitely recommend Bensons for Beds, especially Jai!
2025年5月28日
Bensons For Beds - Derby Meteor332 からの回答
We're happy to hear that you found our team member helpful and knowledgeable during your visit. We're glad you appreciated the no-pressure environment and that you found the perfect bed. Thank you for recommending us! We appreciate your positive feedback, Megan at Customer Care
Mattress buying success!
Excellent staff, expert knowledge and made to feel welcome. Encouraged to try different mattresses and bought a cheaper one than we thought we would.
2025年5月30日
Bensons For Beds - Derby Meteor332 からの回答
We're happy to hear that our staff's expertise and welcoming approach helped you find a mattress that suited your needs and budget. Thank you for your positive feedback, Megan at Customer care
Bensons For Beds - Derby Meteor332 からの回答
We appreciate your kind words! We're glad our team was helpful and knowledgeable. Thank you for your positive feedback Sarah, Megan at Customer care
Good service
The store was clean, well laid out with a good variety of beds. The salesman understood our needs and recommended the right bed, he was courteous and polite, not pushy.
2025年5月12日
Bensons For Beds - Derby Meteor332 からの回答
Thank you for sharing your positive experience with us! We take pride in providing a clean, well-organized store and friendly, helpful sales staff. We are thrilled that we were able to meet your needs and find the perfect bed for you. Your satisfaction is our top priority. Come back and see us anytime! #customerlove #happycustomer
Choosing the right bed
I was given very good advice on different styles of bed and this made choosing the right one very easy. The sales rep was very good.
2025年5月8日
Bensons For Beds - Derby Meteor332 からの回答
Thank you for the wonderful review! Our team takes pride in providing excellent customer service and helping you find the perfect bed. We are glad to hear you had a positive experience with us. Come back anytime! 🛏️ #HappyCustomers #SatisfiedCustomer
Great experience and customer service…
Great experience and customer service was fantastic
2025年4月30日
Bensons For Beds - Derby Meteor332 からの回答
Thank you for your kind words! Our team works hard to provide top-notch service to our customers. We are delighted to hear you had a great experience with us. We appreciate your support and hope to see you again soon! 🙌
Sleep well,
Team Bensons💜
Great experience had know one pushing…
Great experience had know one pushing us to buy anything. Great price and finance options
2025年4月26日
自発的なレビュー
Bensons For Beds - Derby Meteor332 からの回答
Thank you for the positive feedback! We take pride in providing excellent customer service and options to fit your budget. We hope to see you again soon!
Sleep well,
Team Bensons💜
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