The staff in Dumfries were very helpful and didn't rush me into a decision. The service which you offer that sets up the new bed and removes the old one is very helpful.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We visited the shop a few weeks ago and the sales assistant was very attentive, but also let us get on with trying different mattresses without hovering over us in what is already a slightly odd shop... もっと見る
Bed was delivered but not built as expected. Not sure where that went wrong. Pretty sure I asked for a build. Delivery people not particularly helpful though they had had a rough start to the day (fla... もっと見る
企業が回答しました
Staff in the shop were very knowledgeable and didn’t rush us in to picking what we wanted gave us plenty of time to decide. Delivery was great had a nominated day and phoned 2 hours before to confirm... もっと見る
企業情報
Bensons For Beds - Dumfries686 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 7b Cuckoo Bridge Retail Park, DG2 9BF, Dumfries, Dumfriesshire, 英国
- 1387214381
4.8
優良
195件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bensons For Beds - Dumfries686 からの回答
We appreciate your positive feedback! We are glad our staff was helpful and our prices met your expectations. Thanks for your business, Megan at Customer Care
Kristi was very welcoming from the…
Kristi was very welcoming from the start of our visit. Very knowledgeable and provided great information and allowed us time in selecting the correct mattress to meet our needs.
2025年1月8日
Bensons For Beds - Dumfries686 からの回答
We're happy to hear that you felt welcomed and well-informed during your visit. It's great to know the information provided assisted you in selecting the right mattress to meet your needs. Thank you for your positive feedback, Megan at Customer Care
Good Experience, plenty to choose from.
Good location, easy parking, big selection and able to try. Sales assistant very helpful . Paperwork etc dealt with promptly, a bit too many emails afterwards though. But would recommend.
2024年12月2日
Excellent Service from Charlie in the…
Excellent Service from Charlie in the Dumfries Store.
2024年11月24日
Wonderful service
From the time I walked in to the store until the time I left , Kristi the sales representative was so lovely, she was so friendly, cheery and very helpful . I walked out of the store buying a brand new mattress and sofa bed and felt very pleased with my purchases and the experience and service I had received . Kristi is an absolute asset to Benson’s Dumfries store .
2024年10月6日
Excellent customer service
Excellent customer service, wasn't up sold. Got great advice and picked the bed that suited us.
2024年10月2日
This was a third purchase and once…
This was a third purchase and once again staff very helpful in store. Whole transaction was speedy and efficient.
2024年9月23日
that I was allowed to look without…
that I was allowed to look without being pestered and also that the seller was very helpful.
2024年9月12日
Salesperson was very knowledgeable made…
Salesperson was very knowledgeable made us at ease and didn't pressure us
2024年9月4日
Great experience
We were given information when asked we weren't rushed into any decision
2024年8月28日
Good customer service from Charlie
Good customer service from Charlie, knowledgeable and helpful
2024年8月23日
Tge member of staff was super patient…
Tge member of staff was super patient and funny and gave me all the time and information id need
2024年8月22日
Purchase of a Bed at Bensons, Dumfries
I went in twice to Bensons to enquire about a bed! The member of staff I initially dealt with was very helpful with good advice especially about the mattress we eventually purchased! I went back with my husband but the member of staff I initially dealt with was not there. However we got excellent help and advice from another member of staff called Charlie who also answered all our questions and was very helpful which helped us to finally make our decision about the bed and mattress we purchased. Kristie who works in the store also helped us when it came to choosing a headboard! I came out feeling very satisfied with the helpful, friendly staff.
2024年8月16日
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