Assistant in shop was friendly but didn't seem to know the differences in all the beds. I tried a few of them and went for one at £1500. I fractured my neck 4 years ago and have been in pain sinc... もっと見る
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レビュアーのコメントを見てみましょう
We visited the shop a few weeks ago and the sales assistant was very attentive, but also let us get on with trying different mattresses without hovering over us in what is already a slightly odd shop... もっと見る
Staff in the shop were very knowledgeable and didn’t rush us in to picking what we wanted gave us plenty of time to decide. Delivery was great had a nominated day and phoned 2 hours before to confirm... もっと見る
The staff in Dumfries were very helpful and didn't rush me into a decision. The service which you offer that sets up the new bed and removes the old one is very helpful.
企業が回答しました
企業情報
Bensons For Beds - Dumfries686 について
当該企業による記述
連絡先
Unit 7b Cuckoo Bridge Retail Park, DG2 9BF, Dumfries, Dumfriesshire, 英国
- 1387214381
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Purchase of a Bed at Bensons, Dumfries
I went in twice to Bensons to enquire about a bed! The member of staff I initially dealt with was very helpful with good advice especially about the mattress we eventually purchased! I went back with my husband but the member of staff I initially dealt with was not there. However we got excellent help and advice from another member of staff called Charlie who also answered all our questions and was very helpful which helped us to finally make our decision about the bed and mattress we purchased. Kristie who works in the store also helped us when it came to choosing a headboard! I came out feeling very satisfied with the helpful, friendly staff.
Very good service
Bed and Mattress Shopping
We found our bed and mattress shopping experience very informative. We were encouraged to take our time to try out a range of mattresses for comfort before arriving at a decision. Whilst trying there, we were given time and space without anyone watching over us as we tossed and turned which was great. It gave us a little time to talk between ourselves. We did not feel pressured into buying there and then which we liked. We enjoyed hearing personal recommendations based on the staff member’s own experiences too eg. we came away with two new pillows as a result of a recommendation
New mattress. Good experience
Very helpful staff. Offered great advice while giving you space to try each mattress
Amazing customer service from start to…
Amazing customer service from start to finish everything was explained and after trying out the beds and the machine we realised what mattress works for us thankyou
Good Customer Service
Very helpful without being pushy. Gave us the information and time to reach our decision.
No hassle from sales assistant and…
No hassle from sales assistant and we’re allowed to wonder around store without interruptions
Happy expierience…
The pleasant way in which Charlie took us through the procedure. You should treasure such an employee.
Professional friendly staff
Charlie as previous chap, was very easy to talk to, gave advice but not in a pushy manner. Allowed me to lie on mattresses to test them with no pressure re time. Approachable, polite and knowledgeable.
Brilliant service
Found that the help and time given by Charlie was excellent He is the sort of person that give you a good name
We received good customer service
We received good customer service. We had time to consider all the options and felt guided in the right direction.
The person serving us was very natural and didn’t give us the hard sell which can be off putting.
The only thing I would say which is negative is that the choice of wooden bed frames was limited.
Honest unpressured great pick of mattresses
Great easy no pressure knowledgable sales guy helped pick out best deal for my son
A warm welcome into the store and the…
A warm welcome into the store and the professional knowledgeable sales team helped guide my choice of bed frame and mattress. I felt valued and listened to in the store and time was taken to explain products and encourage me to try out the mattresses. A very positive and great experience. Thank you 😊
I had a very good experience in the…
I had a very good experience in the shop. Staff were friendly, knowledgeable and very helpful.
The member of staff was friendly and…
The member of staff was friendly and knew what he was doing, made the whole process easy and fast
The staff member took his time and…
The staff member took his time and accommodated us. He went above and beyond to make sure we got what we wanted and needed.
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