The staff were very helpful in store. I had no problems with my order despite having to change the date of delivery of the bed I wanted. The delivery of the bed was straightforward.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We visited the shop a few weeks ago and the sales assistant was very attentive, but also let us get on with trying different mattresses without hovering over us in what is already a slightly odd shop... もっと見る
Staff in the shop were very knowledgeable and didn’t rush us in to picking what we wanted gave us plenty of time to decide. Delivery was great had a nominated day and phoned 2 hours before to confirm... もっと見る
Bed was delivered but not built as expected. Not sure where that went wrong. Pretty sure I asked for a build. Delivery people not particularly helpful though they had had a rough start to the day (fla... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Dumfries686 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 7b Cuckoo Bridge Retail Park, DG2 9BF, Dumfries, Dumfriesshire, 英国
- 1387214381
4.8
優良
187件のレビュー
顧客にレビューを依頼しています
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Great experience at Dumfries Store.
Dumfries Store.
We were helped and advised by Charlie who impressed us greatly.
Thanks to him we ended up buying the right bed for our needs.
2024年1月23日
No pressure
No pressure, we knew what we had come to see. Charlie offered us another option, slightly more expensive, but didn't push us in any way. We stuck with our first choice after trying both.
2024年1月22日
Asked my preference shown several…
Asked my preference shown several mattresses and beds, once explained my specific needs they managed to find me bed and mattress to suit my needs and budget
2024年1月19日
The gentleman in the Dumfries branch…
The gentleman in the Dumfries branch couldnt have been more helpful with my husband and I. So polite and didnt push us in any way which to us is always a bonus. Also honesty as it was a lot of money we were spending. recommend the store.
2024年1月10日
Excellent service
2024年1月8日
Great customer service
Great customer service. Staff member extremely knowledgeable about the product. Showed us various priced products giving us a great choice and told us of the benefit and down side too
2024年1月7日
Charlie delivered a 1 st class…
Charlie delivered a 1 st class visit,combining knowledge and salesmanship.We’re very pleased we visited Bensons.
2024年1月9日
Very good service.
2024年1月5日
Did not realise we were going to have…
Did not realise we were going to have to wait 14+ weeks for delivery
2024年1月4日
GREAT RANGE OF BEDS
The range of beds, bed frames and mattresses is excellent. The options were numerous and could be tailored to our needs. The prices ranged from affordable to luxury so something for everyone. The sales assistant was excellent - he was very helpful without being pushy and his knowledge along with his customer service skills were superb. Wouldn't hesitate to go back to Bensons.
2024年1月7日
Store had a large range of mattresses on offer and the sales assistant was very knowledgeable about the different features each had.
Our assistant Kristie was very friendly and helpful. She quickly understood our needs re a new mattress and showed us to the most suitable and ran through their different features. We were also impressed with the huge stock this store keeps. Would recommend Bensons to anyone.
2024年1月4日
Helpful staff
2024年1月3日
Very informative salesman in the…
Very informative salesman in the Dumfries branch helped us choose our frame and mattress, liked he let us browse on our own first without pressure to buy, happy to change the order when I changed my mind about the frame, great experience would definitely use again, forgotten the salesman’s name but 10 out of 10 for you,
2024年1月4日
Welcoming but not pushy
Welcoming but not pushy. Let us look around in our own time, there to help when needed.
2023年12月30日
Charlie and his colleague were…
Charlie and his colleague were extremely helpful as I was looking for a new mattress for a single electric bed. They allowed me time to make up my mind. I also wanted a new headboard and this was also purchased successfully. I found their knowledge of products was excellent.
2023年12月12日
All I can say is that my experience was…
All I can say is that my experience was very professional every thing explained and even when I got the size wrong changing the order was no problem
2023年12月2日
Very helpful staff made sure we got…
Very helpful staff made sure we got what we wanted nothing was a bother
2023年11月22日
Knowledgeable and friendly staff
Kevin is a friendly and efficient staff member. His product knowledge was very good.
2023年11月12日
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