Iain made our experience in the Dundee Store super easy, and was so knowledgeable and helpful. He didn’t put any pressure on us, and took time to explain all of our options when buying a Super King Si... もっと見る
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We were looking to downsize our bed and Morgan was fantastic. She gave us space but also provided very valuable support to us so we could pick the right bed, mattress and pillows. She provided great a... もっと見る
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The staff made every effort to ensure that I knew what options were available to me and made sure that I was able to try all the mattresses appropriate to what I was looking for. I also checked out a... もっと見る
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Angus the assistant was ok he had hearing issues i made allowances. But he did get my problems extremely tall and neck problems. He suggested a couple of fixes and I to my happiness they worked t... もっと見る
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企業情報
Bensons For Beds - Dundee658 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 2 Kingsway West Retail Park, Clepington Road, DD3 8RX, Dundee, Angus, 英国
- 1382817578
4.9
優良
383件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly and extremely helpful staff
Friendly and extremely helpful staff. Kept fully informed regarding delivery. Delivery team were fab
2026年3月12日
Bensons For Beds - Dundee658 からの回答
Thank you so much for your lovely review! I’m really pleased to hear that our staff were friendly and extremely helpful, and that you were kept fully informed throughout the delivery process. It’s also great to know that our delivery team were fab on the day — I’ll be sure to pass on your kind feedback to everyone involved.
If there’s anything more we can help with, please feel free to get in touch,
Megan at Customer Care
Bensons For Beds - Dundee658 からの回答
Thank you for your feedback! We’re delighted to hear you received great service from Iain in our Dundee shop. We really appreciate your review,
Megan at Customer Care
Dundee store staff were brilliant
Salesman Angus was very helpful and knowledgeable. Purchased a Simba mattress. Delivery guys were very accommodating too and took my mattress to where I needed it to be.
2026年2月21日
Bensons For Beds - Dundee658 からの回答
Thank you so much for your lovely feedback! We're delighted to hear that Angus was so helpful and knowledgeable during your visit, and that you’re pleased with your new Simba mattress. It’s great to know our delivery team were accommodating and ensured your mattress was taken exactly where you needed it.
Wishing you all the best until next time,
Megan at Customer Care
Qjality counts.
Well laid out showroom.
Helpful and knowedgable salesperson.
Prompts and efficient delivery.
God product.
2026年2月26日
Bensons For Beds - Dundee658 からの回答
Rod Vaughan,
We're happy to hear that you found our showroom well laid out and our salesperson helpful. We appreciate your feedback regarding our prompt delivery and product.
Team Bensons
Excellent quality bed bought from…
Excellent quality bed bought from friendly staff at the Dundee store. Great customer service and communication from purchase to delivery . Delivery was on time and driver and coworker were friendly and treated my house with respect. Benson for Beds will be my go too store for all bedding requirements in future.
2026年2月28日
Bensons For Beds - Dundee658 からの回答
Mike Cochrane,
We're happy to hear you received a quality bed and friendly service at our Dundee store! It's great to know you experienced excellent communication from purchase to delivery, and that our delivery team was respectful. We appreciate your future business!
Team Bensons
From the original sale to the delivery…
From the original sale to the delivery I could not fault the service I have had . I would always use Bensons because of this. Well done guys.
2026年2月22日
Bensons For Beds - Dundee658 からの回答
Really appreciate your lovely feedback! Fantastic to know everything was smooth from start to finish. We’re honoured you’d always choose Bensons because of your experience. Well done, team,
Megan at Customer Care⭐
Amazing beds
Great showroom service from Bobby (Dundee) great delivery prompt polite and helpful. Beds are great
2026年2月22日
Bensons For Beds - Dundee658 からの回答
Hello Sally,
We're happy to hear that you had great showroom service and prompt delivery. It's great to know that you are enjoying the beds. Thanks for your feedback,
Megan at Customer Care
new mattress
Brought a new mattress. It was delivered quite quickly, the staff were friendly and I’m happy with the product.
2026年2月16日
Bensons For Beds - Dundee658 からの回答
We're happy to hear that your new mattress was delivered quickly and that you found our staff friendly! We appreciate your positive feedback and hope you enjoy it.
Stewart - Team Bensons
Great experience from start to finish
Great experience from start to finish, knowledgeable salesman, Angus, quick delivery, friendly delivery men, bed assembled, rubbish tidied and cleared away.
2026年2月20日
Bensons For Beds - Dundee658 からの回答
We're happy to hear that you had a great experience, from the knowledgeable salesperson to the quick delivery and friendly delivery team who assembled the bed and cleared away the rubbish.
Stewart - Team Bensons
Wonderful experience from start to…
Wonderful experience from start to finish. Great staff in store. Clear delivery timescales and kept up to date throughout.
2026年2月12日
Bensons For Beds - Dundee658 からの回答
We appreciate your positive feedback! We're so happy to hear you had a wonderful experience, with great staff and clear delivery updates. Thank you!
Stewart - Team Bensons
Sales assistant in store was really…
Sales assistant in store was really helpful and friendly, not pushy at all, let me browse at my own leisure.
2026年2月14日
Bensons For Beds - Dundee658 からの回答
We appreciate you sharing your feedback! We're so happy to hear that our sales assistant was helpful and friendly and allowed you to browse at your own pace. Thank you for your review Michelle - Lauryn at Customer Care.
Great service from start to finish…
From start to finish the team in the shop were great, welcoming & knowledgeable, Angus listened to our needs & advised appropriately
2026年2月2日
Bensons For Beds - Dundee658 からの回答
We appreciate your feedback! We're happy to hear that the shop team was welcoming and knowledgeable, and that you received helpful advice tailored to your needs.
Fantastic customer service and always…
Fantastic customer service and always kept informed of my delivery right up until 30 minutes before it arrived.
2026年2月2日
Bensons For Beds - Dundee658 からの回答
We appreciate your fantastic feedback! We're so happy to hear that you received great customer service and were kept informed regarding your delivery.
good sales person,good delivery people.
2026年1月31日
Bensons For Beds - Dundee658 からの回答
We appreciate your positive feedback regarding our salesperson and delivery people; we are so glad you were happy!
Thanks again for your support—it means a lot!
Megan at Customer Care
Review
Hi, The guys in store were very good and most helpful. Delivery was on time and as described.
The only reason you have not received the 5th star as I have been bombarded with far too many unwanted aftersales emails.
2026年1月31日
Bensons For Beds - Dundee658 からの回答
Thank you for your review Mr McDonald! We’re delighted to hear our in‑store team were helpful and that your delivery arrived right on time. We really appreciate your feedback about the after‑sales emails — we’re sorry for the inconvenience and will look into this so we can improve your experience. Thank you again for sharing your thoughts with us,
- Megan at Customer Care⭐
We didn't feel pressured!
Salesman was pleasant, knowledgeable and friendly. We did not feel pressured.
2026年1月22日
Bensons For Beds - Dundee658 からの回答
We're happy to hear that you found our salesperson pleasant, knowledgeable, and friendly and that you did not feel any pressure from us.
Good helpful staff
Good helpful staff, explaining the order and products
Very pleased with the service
2025年12月6日
Bensons For Beds - Dundee658 からの回答
We appreciate you taking the time to share your experience. We're so happy to hear that our staff was helpful in explaining your order and products.
Definitely recommend the Dundee store and delivery men.
From the start shopping for the bed to the delivery of the bed everyone was very helpful. The delivery men cared for our house and removed all of the old bed and the new bed packaging. They were especially proud of the way Bensons recycle all the old bed components. Definitely recommend the Dundee store and delivery men.
2026年1月23日
Bensons For Beds - Dundee658 からの回答
We're happy to hear that everyone was very helpful, from shopping to delivery. We appreciate you mentioning the delivery team's care for your home and their pride in our recycling efforts. We value your recommendation!
Thank you Angus :)
I had a very good experience at Bensons in Dundee thanks to Angus. He was very professional l, helpful and very knowledgeable. Looking forward to receiving the mattress:)
2026年1月18日
自発的なレビュー
Bensons For Beds - Dundee658 からの回答
We're so happy to hear about the great service you received in Dundee! It's wonderful that you found our colleague professional, helpful, and knowledgeable. We hope you enjoy your new mattress.
The salesperson was very professional and helpful …
The salesperson was very professional and helpful as well as friendly
2026年1月16日
Bensons For Beds - Dundee658 からの回答
We're so happy to hear that our salesperson was professional, helpful, and friendly! We appreciate you sharing your positive experience.
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