Iain made our experience in the Dundee Store super easy, and was so knowledgeable and helpful. He didn’t put any pressure on us, and took time to explain all of our options when buying a Super King Si... もっと見る
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We were looking to downsize our bed and Morgan was fantastic. She gave us space but also provided very valuable support to us so we could pick the right bed, mattress and pillows. She provided great a... もっと見る
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The staff made every effort to ensure that I knew what options were available to me and made sure that I was able to try all the mattresses appropriate to what I was looking for. I also checked out a... もっと見る
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Angus the assistant was ok he had hearing issues i made allowances. But he did get my problems extremely tall and neck problems. He suggested a couple of fixes and I to my happiness they worked t... もっと見る
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企業情報
Bensons For Beds - Dundee658 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 2 Kingsway West Retail Park, Clepington Road, DD3 8RX, Dundee, Angus, 英国
- 1382817578
4.9
優良
383件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We had a great experience thanks to…
We had a great experience thanks to Iain at the Dundee store. He was friendly, knowledgeable, and really took the time to understand what we were looking for without any pressure. His honest advice and patience made the whole visit easy and enjoyable. We would definitely recommend asking for his help if you visit.
2026年5月1日
自発的なレビュー
Bensons For Beds - Dundee658 からの回答
We're happy to hear that you had such a positive experience at our Dundee store. It's great to know that our team member was helpful, took the time to understand your needs, and provided honest advice. We appreciate your recommendation!
Team Bensons
Great experience from purchase to delivery
Great experience from sales assistant to delivery and build of bed.
2026年5月1日
Bensons For Beds - Dundee658 からの回答
We appreciate your feedback! We're so pleased that you had a great experience from start to finish, including delivery and setup.
Team Bensons
We spoke with Morgan a very…
We spoke with Morgan a very knowledgeable and helpful sales advisor at our local Dundee store.The ordering was straightforward and we had the ability to select a date to meet our needs and an await our delivery within the next two weeks.
2026年4月25日
Bensons For Beds - Dundee658 からの回答
Thank you! 😊 We’re delighted Morgan at our Dundee store provided such knowledgeable, helpful advice and made ordering straightforward. We hope delivery is just as smooth when it arrives! 🛏️✨
Lovely sofa bed at decent price
Went in to local store looking for a reasonably priced double sofa bed which we required for occasional use. Sales Assistant showed us a few in our price range. We picked the one that suited our needs and she completed the order and arranged the delivery. Assistant was friendly and knowledgeable
2026年4月25日
Bensons For Beds - Dundee658 からの回答
Thank you for the lovely feedback! 😊 We’re glad our sales assistant helped you find a sofa bed that suited your needs and budget, and made the ordering and delivery easy. Friendly, knowledgeable service just for you—enjoy,
Megan | Customer Care Specialist✨
The delivery people were spot on and…
The delivery people were spot on and price. Would state the advice from the instructions re the pistons for under the bed ver a little vague had been pre-installed upside down.
2026年4月27日
Bensons For Beds - Dundee658 からの回答
Thank you for your feedback 😊 We’re pleased to hear the delivery team were spot on and that you were happy with the price. We’re sorry to hear about the confusion with the piston instructions and how they were fitted—your comments are appreciated and will be shared so this can be clearer going forward.
Staff were knowledgeable
Staff were knowledgeable, listened to our requirements, guided us to the mattresses that potentially were the best match for us. No pressure sale and gave us time to look around the shop and with this experience, we made our purchase and are now looking forward to our delivery.
2026年4月11日
Bensons For Beds - Dundee658 からの回答
Thank you! 😊 We’re really pleased our team listened to your needs, offered knowledgeable guidance, and gave you time to explore without any pressure. That’s exactly the experience we aim for. We hope you enjoy your delivery when it arrives! 🛏️✨
On time and quick
2026年4月17日
Bensons For Beds - Dundee658 からの回答
Thank you for your feedback. We’re pleased to hear the delivery was on time and completed quickly.
Thank you for your positive review – Lauryn at Customer Care 💜
Happy customer I am
The staff at Bensons shop (his name is Angus) was very helpful and made every effort to help us decide what kind of bed to get. Also communication from when we paid our purchase up to the delivery of the bed was excellent. Very prompt delivery. Bed was perfectly made and comfortable.
2026年4月17日
Bensons For Beds - Dundee658 からの回答
Thank you for your lovely feedback! We’re so pleased to hear Angus was so helpful in guiding you to the right bed, that communication was clear throughout, and that delivery was prompt. Even better to know you’re finding the bed perfectly made and comfortable — that’s what it’s all about.
Thank you for your positive review - Lauryn at Customer Care 💜
Seamless from showroom to delivery
Seamless from showroom to delivery. Excellent customer service.
2026年4月17日
Bensons For Beds - Dundee658 からの回答
Thank you for your lovely feedback! We’re so pleased everything felt seamless from the showroom experience right through to delivery — excellent service all the way is exactly what we aim for.
Thank you for your positive review - Lauryn at Customer Care 💜
Bensons For Beds - Dundee658 からの回答
Thank you for your feedback! 😊 We’re glad to hear everything arrived on time with no fuss, and that our delivery team were quick, helpful, and friendly. Enjoy your new mattress,
Megan | Customer Care Specialist🛏️✨
Delivery service was fine was within…
Delivery service was fine was within the delivery window. The staff were very helpful when deciding which mattress to choose. The mattress is very comfortable and building bed was straightforward
2026年4月13日
Bensons For Beds - Dundee658 からの回答
We appreciate your positive feedback! We're happy to know our staff were helpful in choosing your mattress and that the delivery was on time. It's great the bed was easy to build!
Team Bensons
Great customer service and trusted…
Great customer service and trusted reliable products. Have used them before and find staff friendly and helpful without being pushy, resulting in a good match for our needs.
2026年4月3日
自発的なレビュー
Bensons For Beds - Dundee658 からの回答
Thank you for your lovely feedback! 😊 We’re so pleased to hear you’ve had great customer service and continue to trust our products. It’s wonderful to know our friendly, no‑pressure approach helped you find the right match for your needs again. We really appreciate your continued support,
Megan | Customer Care Specialist💜
Bensons For Beds - Dundee658 からの回答
We're glad you found our advice helpful and felt no pressure. Thank you for sharing your positive experience with us!
Angus the assistant was ok he had …
Angus the assistant was ok he had hearing issues i made allowances. But he did get my problems extremely tall and neck problems. He suggested a couple of fixes and I to my happiness they worked the pillow and mattress combo and the bed frame ticked all my boxes, I've had extreme neck pain for years along with spinal issues and the bed the was suggested made then less of a problem I've still got them bit not as much. A win win 🏆 around.
2026年4月3日
Bensons For Beds - Dundee658 からの回答
We appreciate you sharing your experience. We're glad the suggested solutions, including the pillow, mattress, and bed frame, have helped reduce your neck and spinal pain. We've noted the feedback regarding the assistant's hearing issues. Thank you for your review.
New bed experience
I couldn't praise the company enough. From point of sale to delivery, their professionalism shone through.
The delivery men were characters, they were just full of fun and obviously enjoyed their job.
I will definitely use them again
2026年3月29日
Bensons For Beds - Dundee658 からの回答
Thank you so much for your kind words! 😊 We’re thrilled to hear everything—from point of sale to delivery—was so professional, and that our delivery team brought a bit of fun along with great service. We really appreciate your support and look forward to helping you again in the future,
Megan | Customer Care Specialist🛌
A smooth process from start to finis…
A smooth process from start to finis and a wonderful product
2026年3月30日
Bensons For Beds - Dundee658 からの回答
Thank you! 😊 We’re delighted to hear everything went smoothly from start to finish and that you’re enjoying such a wonderful product. Your feedback is much appreciated,
Megan | Customer Care Specialist⭐
Bensons For Beds - Dundee658 からの回答
Thank you for your lovely review Brian! We’re delighted you had an excellent experience — that means a lot to us,
Megan at Customer Care✨
Great service and friendly and…
Great service and friendly and professional. Delivery arrived on time and the two gentlemen were very careful in taking my bed into my house.
2026年3月30日
Bensons For Beds - Dundee658 からの回答
Thank you for your lovely feedback Stephen! We’re delighted to hear you received great service and that our delivery team arrived on time and took such care bringing your bed into your home.
Until next time, thank you!
- Megan | Customer Care Specialist💜
Great service from the moment we…
Great service from the moment we entered the store. The salesman was extremely helpful, wasn't pushy and left us to browse until we were ready to discuss options. Fantastic experience!
2026年3月15日
自発的なレビュー
Bensons For Beds - Dundee658 からの回答
Thank you so much for the fantastic review! ⭐
We’re really happy to hear you had great service from the moment you walked in. It’s wonderful that our salesman was helpful, never pushy, and gave you the space to browse until you were ready — exactly the experience we aim to give every customer.
So glad it was a fantastic visit and thank you for choosing us,
Megan at Customer Care💜
Great experience all around
Great in-store service. We found exactly what we needed at a fair price. The delivery was quick and professsional. Would definitely recommend.
2026年3月2日
Bensons For Beds - Dundee658 からの回答
That’s fantastic to hear — sounds like the in‑store team and delivery crew absolutely nailed it! 😄 So glad you found exactly what you needed. Thanks so much for the recommendation,
Megan at Customer Care
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