Buying a new mattress from Benson for Beds was a fantastic experience. From the minute we walked into the shop, late one October Saturday afternoon, we were made to feel like one of the fa... もっと見る
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Excellent service from purchasing the bed to delivery and build of the bed . The salesman gave us just the right amount of information when we went into the shop without overwhelming us and left us to... もっと見る
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We arrived at Bensons for Beds East Kilbride, and we were greeted by James, a salesperson there, who was very polite and knowledgeable and who guided us through the whole process of choosing the corre... もっと見る
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Having never used Bensons previously, I was super impressed with your salesman James in your East Kilbride branch. Apart from being friendly, he was very knowledgeable and went out of his way to help... もっと見る
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企業情報
Bensons For Beds - East Kilbride657 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit A Mavor Avenue, G74 4QX, East Kilbride, Lanarkshire, 英国
- 1355222651
4.8
優良
359件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Best for Beds
Everything went as you'd want it and expect it to.
Excellent from purchase to delivery to install.
2025年12月2日
自発的なレビュー
Bensons For Beds - East Kilbride657 からの回答
We're so happy everything went smoothly, from your purchase to the delivery and installation. Thank you for letting us know about your excellent experience!
– Thank you, Jess- Team Bensons
Stuart at the ek store was very…
Stuart at the ek store was very attentive to our needs great service
Would highly recommend
2025年12月4日
Bensons For Beds - East Kilbride657 からの回答
We're happy to hear that you received great service and that your needs were met with such attentiveness. We appreciate your recommendation and feedback.
– Thank you, Jess- Team Bensons
Highly Recommend — Friendly and Helpful Staff
We recently bought a wardrobe from Bensons in East Kilbride and had an excellent experience from start to finish. The customer service was fantastic—everyone we spoke to was incredibly friendly, helpful, and patient. They made the whole process easy.
We’re very happy with our purchase and would definitely recommend Bensons to anyone looking for quality furniture and great service!
2025年11月30日
Bensons For Beds - East Kilbride657 からの回答
We're happy to hear that you had an excellent experience at our East Kilbride location. It's great to know our team was friendly, helpful, and patient, making your purchase easy. Thank you for recommending us!
Excellent staff who had excellent…
Excellent staff who had excellent knowledge about their products
Would highly recommend
2025年11月25日
Bensons For Beds - East Kilbride657 からの回答
Thank you for your kind words! We’re delighted to hear that our staff provided excellent service and demonstrated great product knowledge. Your recommendation means so much to us.
Thank you for your positive review – Lauryn at Customer Care 💜
East Kilbride store
East Kilbride store
Jenny the salesperson was ever so helpful and was great at communicating with us.
Would highly recommend 👌
2025年11月20日
Bensons For Beds - East Kilbride657 からの回答
Thank you for your kind words! We’re delighted to hear Jenny was so helpful and communicated clearly throughout your visit. Recommendations like yours mean the world to us! 💜
Thank you for your positive review – Lauryn at Customer Care
Friendly and helpful staff
2025年11月15日
Bensons For Beds - East Kilbride657 からの回答
We appreciate you mentioning our team's friendly and helpful service; we are so glad that you had a wonderful experience with us!
We truly appreciate your feedback.
Megan at Customer Care
From when we entered the shop nobody…
From when we entered the shop nobody pestered us once we decided what bed and mattress we wanted staff couldn't have been more helpful showing us different coloured bed bases till wedecided
2025年11月16日
Bensons For Beds - East Kilbride657 からの回答
We're glad you enjoyed your experience and found our staff helpful when choosing your bed and mattress Mr and Mrs Coats. Thank you for your positive feedback; we appreciate it.
We looking forward to welcoming you back again in the future,
Megan at Customer Care
My husband and I went out 2 weeks ago…
My husband and I went out 2 weeks ago to purchase a new mattress. We went to many places, the last 1 being bensons for beds. Jenny came and told us to take a good look about and try the mattress’s out. She left us to get on with it. No pressure from her whatsoever, she was very helpful and knowledgeable answered all our questions. We ended up going back on the 15th of November with our daughter. Jenny remembered us from before. We ended up purchasing 2 mattresses 1 for ourselves and my daughter purchased 1 for herself. Would definitely recommend Jenny for anyone looking to buy mattress or full bed. She get 10/10 from us.
2025年11月15日
自発的なレビュー
Bensons For Beds - East Kilbride657 からの回答
We're happy to hear that you had such a positive experience! It's great to know that you felt comfortable and supported during your mattress search. We appreciate your recommendation and are so glad we could help you and your daughter find the perfect mattresses.
Take care and see you again soon,
Megan at Customer Care
great advice
Great advice and given time to reflect- no pressure sales just good salesmanship
2025年11月12日
Bensons For Beds - East Kilbride657 からの回答
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Bensons East Kilbride
James was extremely helpful when I was looking for a new mattress. He made sure to keep within my price range and his knowledge was great! Super friendly staff- would definitely recommend!
2025年11月7日
Bensons For Beds - East Kilbride657 からの回答
We’re delighted to hear James provided such helpful guidance and ensured you stayed within your budget. It’s great to know his knowledge and friendly approach made your experience so positive. Thank you for an amazing review Sophia – Lauryn at Customer Care 💜
Helpful staff, great bed
On our 3 visits to the store the staff were all friendly and very helpful. The bed is sturdy and was very reasonably priced. It was easy to build and looks good.
2025年10月22日
Bensons For Beds - East Kilbride657 からの回答
We’re so pleased to hear that our team provided friendly and helpful service during all your visits. It’s great to know your new bed is sturdy, easy to assemble, and looks fantastic – all at a great price!
Thank you for your positive review Jill 💜
Lauryn at Customer Care
Very helpful and straight forward
Very helpful and straight forward. No pestering . Gave us plenty of time to look around and make our decision.
2025年10月16日
Bensons For Beds - East Kilbride657 からの回答
We're happy to hear that our team was helpful and straightforward, providing you with ample time to explore and decide. Don’t be a stranger! We would love to see you again in the future, Megan at Customer Care
Bensons For Beds - East Kilbride657 からの回答
We're so happy to hear our staff was helpful and our delivery men were delightful! We appreciate you sharing your positive experience with us.
Wishing you all the best until next time,
Megan at Customer Care!
Bensons For Beds - East Kilbride657 からの回答
We appreciate you sharing that our staff were amazing and explained everything brilliantly. We're so glad you had a positive experience,
Megan at Customer Care
Bensons For Beds - East Kilbride657 からの回答
Thank you so much for your wonderful feedback! We're delighted to hear you had a superb experience. Our team is committed to providing top-quality service with a friendly touch, and it's great to know we're making a positive impact. If there's ever anything more we can do for you, please don’t hesitate to reach out!
Megan at Customer Care!
Great experience
Knowledgeable assistant, helpful and friendly
Good deal given on purchase
Good delivery time agreed
2025年10月29日
Bensons For Beds - East Kilbride657 からの回答
We're happy to hear that our assistant was knowledgeable, helpful, and friendly! We're also glad you received a good deal and delivery time.
Your satisfaction means the world to us,
Megan at Customer Care!
We were met by James at the East…
We were met by James at the East Kilbride store. Tbh if it was not for James, I probably wouldn’t have bought anything but would have gone online and not been satisfied. Instead, we have come away with new mattresses, a bed and have now come back to organise a wardrobe.
An excellent asset Bensons for Beds.
2025年10月16日
自発的なレビュー
Bensons For Beds - East Kilbride657 からの回答
We're happy to hear that you had such a positive experience in our store. It's great to know that our team member was so helpful and that you found exactly what you needed. Thank you for an amazing review – Lauryn at Customer Care 💜
Great experience
Everything from the show room experience to the delivery is outstanding. Customer service is exemplary. Communication with the customer is very clear, professional but friendly. We have already recommended Bensons to our friends and family. We will definitely return for future purchases. A refreshing change that a company cares so much. Thank-you
2025年8月21日
自発的なレビュー
Bensons For Beds - East Kilbride657 からの回答
We appreciate you sharing your positive experience, from the showroom to delivery. It's great to hear that you found our customer service exemplary and our communication clear. We're glad you'll recommend us and return for future purchases.
See you next time! Megan at Customer Care 😊
Excellent customer service
The customer service was excellent
Explained everything clearly about all the various beds and mattresses. Encouraged me to try out the various mattresses. Explained about the delivery and answered all my questions and concerns regarding dates times for delivery and also preparation for the delivery. Also let me know I would be emailed 3 days before delivery. The assistant manager James and his colleague was very helpful.
2025年10月12日
Bensons For Beds - East Kilbride657 からの回答
We appreciate your positive feedback! We're happy to hear that you received excellent customer service and clear explanations about our beds and mattresses. It's great to know that your concerns were addressed, and you felt prepared for delivery. Thank you,
Megan at Customer Care
I bought the Edgemont bed end of 2023…
I bought the Edgemont bed end of 2023 and there was an issue with an incorrect part.
Stuart at East Kilbride could not have been more helpful going the extra mile to help me and even speaking with the guys from Bensons that were building my bed.
Fast forward to today were I had another issue with my bed and I called and luckily spoke with Stuart again.
He is such a friendly helpful man that nothing is a bother for.
On both occasions he helped me and calmed me when I was frantic.
A credit to your company- I will never shop anywhere else now!
2025年10月12日
自発的なレビュー
Bensons For Beds - East Kilbride657 からの回答
Thank you so much for sharing your experience! We’re delighted to hear that Stuart at East Kilbride went above and beyond to help you—not just once, but twice. It’s wonderful to know he was there to support you and keep things calm. Thanks for your loyalty; we look forward to helping you for years to come!
Megan at Customer Care⭐
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