Our salesman, Jamie was knowledgeable, friendly & patient. The showroom was very well laid out and even though we weren't spending a fortune he was happy to spend time helping us. He arranged a small... もっと見る
所在地
所在地を変更Unit 5 Sovereign Harbour Retail Park, Pevensey Bay Road, BN23 6JH Eastbourne, Sussex, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The gentleman showed us some different mattresses different price range. Was informative but not pushy. We talked about the best one for us and explained this was the first shop we had visited. He pri... もっと見る
Bensons for Beds from ordering in the Eastbourne Showroom to delivery were excellent. Kept me informed of progress every step of the way. Adam at Eastbourne Showrooms was brilliant with his advice and... もっと見る
企業が回答しました
I popped into the Eastbourne store to look at beds, vaguely knowing what I might want. Liam showed me the options without being pushy, just knowledgeable and interested in his job. The staff were fun... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Eastbourne390 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 5 Sovereign Harbour Retail Park, Pevensey Bay Road, BN23 6JH, Eastbourne, Sussex, 英国
- 1323479592
4.8
優良
326件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Choosing a King size mattress & pillows.
Our salesman, Jamie was knowledgeable, friendly & patient. The showroom was very well laid out and even though we weren't spending a fortune he was happy to spend time helping us. He arranged a small amount of credit on our behalf as well as the delivery. The manufacturing time was reasonable and delivery time accurate. The mattress and pillows arrive on the specified date 29/10/26.
2026年10月11日
The gentleman showed us some different…
The gentleman showed us some different mattresses different price range. Was informative but not pushy. We talked about the best one for us and explained this was the first shop we had visited. He printed out the details for us and wished us a happy morning.
2026年10月29日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Excellent product
Excellent product, delivered on time, the instructions for assembly could have been clearer and a few spare bolts would have been good. Staff member at store was excellent
2026年10月22日
Bensons For Beds - Eastbourne390 からの回答
We're thrilled to hear that you love your new product and that it arrived right on schedule. It is also wonderful to know that our in-store team member provided you with such excellent service. We truly appreciate your constructive feedback regarding the clarity of the setup guide and the suggestion for extra hardware. We will certainly share these details with our product team to help us improve in the future.
Team Bensons
Everyone from walking in the shop and…
Everyone from walking in the shop and talking to saleman showing you the different types of bed and even the delivery service was amazing
2026年5月17日
Bensons For Beds - Eastbourne390 からの回答
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our team and services. Our goal is to provide exceptional service from start to finish. We appreciate your support and look forward to helping you again in the future!
From the moment Liam greeted us and…
From the moment Liam greeted us and showed us all the mattresses plus trying them out, so helpful and informative on all products to help us choose the right one.
2026年9月30日
Bensons For Beds - Eastbourne390 からの回答
Thank you for your wonderful review! We're thrilled to hear that Liam provided you with such helpful and informative service. Our team is dedicated to ensuring you find the perfect mattress. We appreciate your support and hope you enjoy your new purchase!
Great Service
Bensons for Beds from ordering in the Eastbourne Showroom to delivery were excellent. Kept me informed of progress every step of the way. Adam at Eastbourne Showrooms was brilliant with his advice and Phil & Yan the delivery guys were friendly & helpful & did a great job assembling my new bed & headboard. Very happy customer, would highly recommend Bensons for Beds. 10/10 from me 😊
2026年10月2日
Bensons For Beds - Eastbourne390 からの回答
Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience from start to finish. Adam, Phil, and Yan will be delighted to know their efforts made a difference. We appreciate your recommendation and look forward to serving you again!
A brilliant experience right from no…
A brilliant experience right from no pressure sales to delivery and assembly of the bed!
2026年10月4日
Bensons For Beds - Eastbourne390 からの回答
Thank you for your wonderful feedback! We're thrilled to hear you had a brilliant experience with our team. Our goal is to provide a seamless process from start to finish, and it's great to know we achieved that for you. Enjoy your new bed!
Very good service sliding door wardrobes
Very good service, very helpful very pleased with the quality of our wardrobe all in all good company
2026年9月26日
Bensons For Beds - Eastbourne390 からの回答
Thank you for your wonderful review! We're thrilled to hear that you are pleased with our service and the quality of your wardrobe. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again in the future!
I was quoted one price on the day I…
I was quoted one price on the day I viewed the mattress (25th August) but on returning to place the order a few days later the price had suddenly jumped by a significant amount - on deciding to reject the new price it suddenly dropped somewhat, but I still paid £50 more than the original quote which annoyed me.
2026年9月20日
Bensons For Beds - Eastbourne390 からの回答
Thank you for your feedback. I’m sorry to hear that you were quoted one price when you first viewed the mattress and then found the price had increased when you returned to place your order. I understand how frustrating this must have been, especially as you ultimately paid more than the original price quoted.
Prices and promotions can change over time, but I appreciate your comments and can confirm that your feedback will be passed on to the relevant team for review.
Thank you for taking the time to share your experience with us,
Megan | Customer Care Specialist
Very good customer service,
Very good castumer service,perfect delivery and the bed very nice ,very good quality.Everything was more then I excpected .
2026年9月20日
Bensons For Beds - Eastbourne390 からの回答
We're so pleased to hear that you experienced excellent customer service and that your delivery was perfect. It's wonderful that you're very happy with the quality of your new bed and that everything exceeded your expectations!
Team Bensons
The delivery menwere quick,polite and…
The delivery menwere quick,polite and on time ,the bed had to be built and I could not fault the young man ,absolutely brilliant.
2026年9月18日
Bensons For Beds - Eastbourne390 からの回答
Thank you for your wonderful feedback! We're thrilled to hear that our delivery team made a positive impression with their quick and polite service. We're glad you found the assembly process smooth as well. Your satisfaction is our priority, and we appreciate your support!
I popped into the Eastbourne store to…
I popped into the Eastbourne store to look at beds, vaguely knowing what I might want. Liam showed me the options without being pushy, just knowledgeable and interested in his job. The staff were fun and obviously got on well. I purchased a small double TV bed with ottoman storage, soft mattress, annd delivery with assembly and I’m very pleased with it.
2026年9月12日
Bensons For Beds - Eastbourne390 からの回答
We're so pleased to hear you had such a positive experience at our Eastbourne store! It's wonderful that our colleague was knowledgeable and helpful without being pushy, and that you found our team to be fun. We're delighted you're very pleased with your new bed!
Team Bensons
Bensons For Beds - Eastbourne390 からの回答
We're so glad to hear that our professionalism shone through for you from beginning to end. Thank you for your wonderful feedback!
Team Bensons
James was particularly helpful
2026年9月12日
Bensons For Beds - Eastbourne390 からの回答
Thank you for your kind words! We're thrilled to hear that James provided you with helpful service. Our team is dedicated to ensuring a great experience for our customers. We appreciate your feedback and look forward to serving you again soon!
Five star service
From looking at beds to ordering to delivery the whole experience was easy and the service was helpful informative and on point.
2026年8月29日
Bensons For Beds - Eastbourne390 からの回答
Thank you for your wonderful feedback! We're thrilled to hear that your experience from browsing to delivery was smooth and enjoyable. Our team is dedicated to providing helpful service, and it's great to know we met your expectations. We appreciate your support and hope you love your new bed!
Smooth experience with friendly staff
Smooth experience with friendly, helpful staff from the moment I stepped into store. Liam was very helpful and knowledgeable and was quick to assist me with what I was looking for
2026年7月24日
Bensons For Beds - Eastbourne390 からの回答
Thank you for your kind words Grace! We're thrilled to hear you had a smooth and friendly experience at our store. We'll be sure to pass along your compliments to Liam. Thank you for choosing our business for your bed needs,
Bensons For Beds - Eastbourne390 からの回答
We are so pleased to hear that you had an excellent experience from start to finish with our team. Thank you for your wonderful feedback!
Team Bensons
Great customer service
2026年8月9日
Bensons For Beds - Eastbourne390 からの回答
Hey Mike,
Thank you for your review! 😊 We're delighted to hear that you received great customer service. Providing a friendly, helpful, and enjoyable experience for our customers is what we strive for, so it's wonderful to know we got it right. Thanks for choosing us – we hope to serve you again,
Megan | Customer Care Specialist
Bensons For Beds - Eastbourne390 からの回答
We're so pleased to hear that you found your bed lovely and felt welcomed by our staff. Thank you for your wonderful feedback!
Team Bensons
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。