I visited this store with no idea how to choose a bed base, mattress and headboard. Martin was patient in asking me what I wanted and pointing me in the right direction. I came away with a quote... もっと見る
企業が回答しました
所在地
所在地を変更Unit 5 Sovereign Harbour Retail Park, Pevensey Bay Road, BN23 6JH Eastbourne, Sussex, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I was welcomed with incredible kindness and care at Bensons for Beds 😊💛. They helped me choose exactly what I needed, and I never felt rushed or pressured at any moment. My new bed, the iGel matt... もっと見る
企業が回答しました
I needed a new mattress and after reviewing a number of options I decided to try out Bensons. The sales representative (Adam) was very helpful and knowledgeable making the process of finding what... もっと見る
企業が回答しました
We went to the shop at Sovereign Harbour Retail Village, Eastbourne. From the moment we entered the store, we were greeted with a very welcoming atmosphere. We were in the market for a supe... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Eastbourne390 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 5 Sovereign Harbour Retail Park, Pevensey Bay Road, BN23 6JH, Eastbourne, Sussex, 英国
- 1323479592
4.9
優良
312件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful staff
As I entered the store Michael was there to help me with my enquiries. He was really helpful and very pleasant
2023年9月4日
Bensons For Beds - Eastbourne390 からの回答
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Great serviceThe gentleman that served us was…
The gentleman that served us was polite, knowledgeable, and oh so patient.
Did not push us, just gave us space to come to our own decision and answered all our questions. Best experience buying something like this for a long time.
2023年9月3日
Bensons For Beds - Eastbourne390 からの回答
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Bensons Eastbourne
Pleasant, knowledgeable, inviting staff who explain mattress types clearly and without putting pressure on the customer. Allowed customer to experiment with various types of mattress themselves and not stand over them but close at hand to answer any questions.
2023年8月31日
Bensons For Beds - Eastbourne390 からの回答
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Bensons For Beds - Eastbourne390 からの回答
Super stuff, Adrian. Thank you for your review - Team Bensons
Bensons For Beds - Eastbourne390 からの回答
Thank you for your kind words Murray! This is exactly what we expect! - Team Bensons
Leah was extremely helpful and answered…
Leah was extremely helpful and answered all of our questions
2023年8月25日
Bensons For Beds - Eastbourne390 からの回答
Thank you so much for your great review! -Team Bensons
Excellent service in store
2023年8月26日
Bensons For Beds - Eastbourne390 からの回答
We really appreciate the time taken to leave this feedback for us. -Team Bensons
The most amazing staff at Eastbourne…
The most amazing staff at Eastbourne branch everyone of them helpful and caring and very patient Thankyou all so much !!!
2023年8月23日
Bensons For Beds - Eastbourne390 からの回答
We really appreciate the time taken to leave this feedback for us. -Team Bensons
The assistant manager went out of his…
The assistant manager went out of his way to help was very good. Thank you
2023年8月21日
Bensons For Beds - Eastbourne390 からの回答
This is a great review! We really appreciate the time taken to provide us with this feedback. - Team Bensons
Ade made us feel very welcome and…
Ade made us feel very welcome and supported us well during the purchase of our bed, bedsid tables and wardrobe.
2023年8月23日
Bensons For Beds - Eastbourne390 からの回答
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Ade can be made aware of what a great job they are doing. - Team Bensons
Very helpful
2023年8月12日
Bensons For Beds - Eastbourne390 からの回答
Hello Katie
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Bensons Beds in Eastbourne.
The signage above the unit is split between "Harveys" and"Benson Beds, and is a little confusing at first, perhaps a good idea would be to remove the "Harveys" sign and replace it with a full size "Benson Beds"sign, that aside,we met Justin, and he helped us choose a bed that suited our requirements, all in all, a good experience.
2023年8月11日
Bensons For Beds - Eastbourne390 からの回答
Hello Mr Ward, thank you for taking the time to provide us with this feedback. Please rest assured that all comments are taken into account and reviewed internally. We are happy to hear that you provided a great service within the store. - Team Bensons
Friendly
Friendly, knowledgeable, and helpful salesman made our bed buying experience enjoyable.
2023年8月9日
Bensons For Beds - Eastbourne390 からの回答
Hello Mike,
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Mike in the Eastbourne showroom was…
Mike in the Eastbourne showroom was really helpful and understanding of how difficult it is for elderly with mobility issues to buy a mattress.
Thanks for your patience.
2023年8月9日
Bensons For Beds - Eastbourne390 からの回答
Hello Mr Pain,
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Mike can be given the credit he deserves. - Team Bensons
The young lady in your Eastbourne store…good experience
The young lady in your Eastbourne store was so helpful as were the other staff.
2023年8月4日
Bensons For Beds - Eastbourne390 からの回答
Hello Frederica
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Staff were polite and very helpful
2023年8月7日
Bensons For Beds - Eastbourne390 からの回答
Hello
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Very patient and helpful staff
2023年8月1日
Bensons For Beds - Eastbourne390 からの回答
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Bensons For Beds - Eastbourne390 からの回答
Hello Anthony.
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Excellent Service
We went to the shop at Sovereign Harbour Retail Village, Eastbourne.
From the moment we entered the store, we were greeted with a very welcoming atmosphere.
We were in the market for a super king size bed and mattress, and Nick went above and beyond to assist us throughout the entire process.
Nick was extremely helpful and he helped us place our order with ease. His knowledge and expertise were evident.
We are grateful for Nick's excellent customer service and would like to commend him for his outstanding work.
2023年7月30日
Bensons For Beds - Eastbourne390 からの回答
Hello Mrs Chan,
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Nick can be given the credit he deserves. - Team Bensons
Great sales
Great sales, not pushy.
Helpful, didn’t feel rushed.
Went in wanting one thing hit came out with another.
2023年7月28日
Bensons For Beds - Eastbourne390 からの回答
Hello Mrs Sleigh,
Thank you so much for your great review! You deserve nothing less than great customer service! - Team Bensons
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。