Excellent customer service from Bev. She didnt rush us and we walked through various options that we were interested in. She was friendly and very knowledgeable.The bed and mattress we decided on was... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Excellent customer service from Bev. She didnt rush us and we walked through various options that we were interested in. She was friendly and very knowledgeable.The bed and mattress we decided on was... もっと見る
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Excellent customer service from all of the team! I met Peter , Hannah and Caitlin all of whom were knowledgeable, helpful and a great deal of banter made our buying experience a fun one.
I’ve already done this twice. Generally I was pleased with contacts with Bensons- some glitches eg head board and base didn’t match. Also problem with non delivery of mattress protectors Andy reques... もっと見る
Helped by Stephen in store when we purchased a bed. He guided us through the process including the sleeppro assessment process to help us identify the best type of mattress. Stephen showed us several... もっと見る
企業が回答しました
当該企業による記述
Unit 4b Straiton Retail Park, EH20 9PW, Straiton, Edinburgh, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hayleigh was very knowledgable about their products, helpful and very pleasant to deal with. She checked our order every step of the way to make sure she had the right products on the order.
Very good customer service and wide range of quality products to choose from.
Great experience, helpful without being obtrusive, explained all aspects of the finance, bed model etc.
Staff were very curtuios and friendly, explaining differences between the mattresses,to match my needs. All the beds where easily accessible and cleanWe purchased our last bed from Bensons and found the company fulfilled all our expectations.well done.
I was fortunate to have a showroom near me so that I can have a look at mattresses but not really knowing what I was looking for .
Then came Bob who gave me his knowledge and pointed me on the right direction and ultimately helped me made the right choice. What's also so good , Benson has a 40 Nights Comforts Guarantee to make sure I have the mattress that I will be happy with.
Thank you for all your help Bob .
Very attentive young man looked after us and provided excellent service.
Detailed and patient explanation of the mattresses and opportunity to try them all
Very helpful and pleasant staff.
There was plenty of choice in the shop too.
When I arrived at the store a member of staff came over to welcome me and asked how he could help, he was very helpful and knowledgeable.
Excellent advice. Very helpful salesman (Shaun) who clearly knew the products and was able to provide excellent advice.
Your salesperson went out of his way to ensure that what we were looking for you had in store.
The salesman in store was very helpful in pointing out mattresses that would suit our needs
Very helpful and willing to guide us to the area that most suited our needs . Would be happy to return to the shop for further purchases.
A brilliant experience. My husband I went to the store to purchase a king sized mattress. There were lots of options at good prices. At first we were nervous that we would be hounded by salesmen, but this was not the case. Shaun left us to browse, and when we were ready to purchase, he went through with the sale very smoothly and efficiently.
Salespeople had good knowledge of products. Didn't oversell - suggested base and mattress to suit my budget. My Salesperson, Peter, arranged to price match with his manager when I provided proof of online discount
Able to sample the mattresses on the beds was good. So much to chose from. Nearly every kind of bed was there to try. The salesman was very helpful but not pushy. Reduced display models if your budget was tight was good too.
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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