Excellent customer service from Bev. She didnt rush us and we walked through various options that we were interested in. She was friendly and very knowledgeable.The bed and mattress we decided on was... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Excellent customer service from Bev. She didnt rush us and we walked through various options that we were interested in. She was friendly and very knowledgeable.The bed and mattress we decided on was... もっと見る
企業が回答しました
Excellent customer service from all of the team! I met Peter , Hannah and Caitlin all of whom were knowledgeable, helpful and a great deal of banter made our buying experience a fun one.
I’ve already done this twice. Generally I was pleased with contacts with Bensons- some glitches eg head board and base didn’t match. Also problem with non delivery of mattress protectors Andy reques... もっと見る
Helped by Stephen in store when we purchased a bed. He guided us through the process including the sleeppro assessment process to help us identify the best type of mattress. Stephen showed us several... もっと見る
企業が回答しました
当該企業による記述
Unit 4b Straiton Retail Park, EH20 9PW, Straiton, Edinburgh, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
It was easy as we knew before entering the shop exactly what we wanted to purchase.
Helpful sales assistant.
Bed purchased from Craigleith Edinburgh Unit. Not Straiton
Knowledgable Sales Person, helpful and patient. We had to change the order the next day and he was very accommodating.
The process of choosing and ordering was simple. The sales rep Kevin was very helpful and was quite informative. All in all a good experience.
good selection of products catering for most taste and price range and very helpful staff could not fault anything
Stephen was knowledgable, understood my requirements, gave me options & lots of time to try them. He was friendly and professional. Not at all pushy.
Really helpful, polite and attentive, efficient staff. Pleasant to walk around the store. Thank you.
When we entered the store it was a very good relaxed atmosphere. We had the time to wander around without any problems. Staff were very helpful 🙂
Stephen was very knowledgeable, thorough, and helped guide us towards making our choices. He did the best deal possible and made the process very easy
The salesperson was fantastic - knowledgeable friendly and interested
Helpful staff not any pressure to buy, would have gave 5 stars but cost of delivery is only thing could improve on.
Very helpful non-pushy sales consultant Kevin assisted us in directing us to the mattress we wanted.
A very pleasant experience.
Our sales advisor was incredibly helpful and patient. There was no pressure and good advice given. We purchased a king mattress, double bed frame and mattress. Flexible over delivery and pick up as needed at different dates and threw in some nice freebies.
Salesperson was helpful but not intrusive.
Store venue good for parking.
Good knowledge from staff member but not given time alone to discuss with partner. Had to leave the shop to have a chat with partner in private
Kevin salesman very helpful and not pushy and didn't once slag off dreams whereas dream's did exactly that when we went there first
I had been in before to look at the beds, so i knew what I wanted and the staff were very helpful
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。