Bensons For Beds - Enfield363 レビュー 

425
•
TrustScore 5段階評価の5

4.8

Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW Enfield, London, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

This was a very positive experience from the helpful sales assistant to the very friendly and prompt delivery guys. I loved the "pick and mix" approach - this headboard, that base, storage options et... もっと見る

5つ星のうち5の評価

Najeeb was fantastic. He treated me with patience and shared his knowledge of the bed bases and mattresses in store. There was no pressure to buy, which pleasantly surprised me. As the store was so pe... もっと見る

企業が回答しました

5つ星のうち4の評価

Staff were very polite helpful and listened to queries and tried to give helpful answers. Will await delivery and see if that goes as well.

企業が回答しました

5つ星のうち5の評価

Sales assistant in Enfield branch was very patient and helpful. She explained products and options clearly and was very knowledgeable. Delivery process was smooth and arrived on time with great commun... もっと見る

企業が回答しました


企業情報

  1. 寝室家具店
  2. ・
  3. ベッド専門店
  4. マットレス専門店
  5. 寝具店

Bensons For Beds - Enfield363 について

当該企業による記述

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

連絡先

  • Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW, Enfield, London, 英国

  • 2083632710

4.8

優良

TrustScore 5段階評価の5

425件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.8

すべてのレビュー

(425)

過去12か月のレビュー数: 26,477件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Mark at Enfield was amazing and really…

Mark at Enfield was amazing and really helpful. He is very knowledgeable and was able to help us find the bed we wanted

2026年6月1日
Bensons For Beds - Enfield363 ロゴ

Bensons For Beds - Enfield363 からの回答

We're delighted our team member was so helpful and knowledgeable in assisting you to find the perfect bed. Thank you!

Team Bensons

5つ星のうち5の評価

Great experience with Benson Beds from…

Great experience with Benson Beds from the showroom through to delivery. Thank you for your professionalism and patience while we tested different options and asked our questions. A special thank you to Naj at Enfield, as well as James and Kay from the delivery team.

2026年6月4日
自発的なレビュー
Bensons For Beds - Enfield363 ロゴ

Bensons For Beds - Enfield363 からの回答

We're so pleased to hear you had a great experience from showroom to delivery! It's wonderful that our team provided such professionalism and patience. Thank you for your kind feedback.

Team Bensons

5つ星のうち5の評価

The whole experience was excellent

The whole experience was excellent. I walked in and asked for a single mattress. The staff checked stock and I was able to walk away with my item.
The attention to details that the staff gave was wonderful and I left heard and advised properly. I would definitely recommend the enfield store.
Well done to the staff for making the experience good.

2026年6月3日
Bensons For Beds - Enfield363 ロゴ

Bensons For Beds - Enfield363 からの回答

We're so pleased to hear your experience was excellent and that our staff provided wonderful attention to detail. It's great you felt heard and advised properly. Thank you for recommending us!

Team Bensons

5つ星のうち5の評価

Very knowledgeable staff

I was approached when I entered the store and welcomed by Rushid. He let my know that if I needed any help that he was happy to help. He allowed me to browse the store without pressure and was on had to help when I had picked my mattress. Rushed was very knowledgeable and and friendly. Great customer service.

2026年6月5日
Bensons For Beds - Enfield363 ロゴ

Bensons For Beds - Enfield363 からの回答

We're so pleased to hear you received such a warm welcome and helpful service! It's wonderful that our team member was knowledgeable and friendly, allowing you to browse without pressure. Thank you for your positive feedback.

Team Bensons

5つ星のうち5の評価

Great service from the staff we would…

Great service from the staff we would highly recommend

2026年6月2日
自発的なレビュー
Bensons For Beds - Enfield363 ロゴ

Bensons For Beds - Enfield363 からの回答

We're delighted you had a great experience with our staff. Thank you for your recommendation!

Team Bensons

5つ星のうち5の評価

A really good experience at the shop

A really good experience at the shop. With my wife’s recent back pain we were looking for a mattress to help her with the sleep and release some of the pain. Once in the shop we have been placed on a bed that took our measurements ( never seen this before) and recommended what type of mattress would be appropriate for us. Once we tried 3 of them it was no turning back. We bought one. I think that will be a game changer for our sleep and rest time. Mark was really understanding and patient person and helped us make the choice and offer guidance all the way. Thx Mark

2026年5月26日
Bensons For Beds - Enfield363 ロゴ

Bensons For Beds - Enfield363 からの回答

We're so pleased to hear about your positive experience at our shop! It's wonderful that our team helped you find the perfect mattress to address your wife's back pain. We hope it brings you both restful sleep.

Team Bensons

5つ星のうち5の評価

Had exactly what I wanted

The shop salesman was very polite, didnt pounce on us as soon as we walked in the door, he was knowledgeable and when ever we tried out a bed he would walk away and give us time. Everything went smoothly and I got exactly what I wanted.

2026年5月13日
Bensons For Beds - Enfield363 ロゴ

Bensons For Beds - Enfield363 からの回答

We're so pleased to hear that our salesman provided such a comfortable and helpful experience! It's wonderful that you found exactly what you wanted. ✨

Team Bensons - Jess

5つ星のうち5の評価

Very pleasant experience with Bensons

We had a very pleasant experience with Bensons in Enfield, from stepping into the shop to having the mattress delivered.

Welcoming and helpful staff, they gave us useful recommendations; the delivery was made on time.

So far, we are happy with the product.

2026年4月25日
Bensons For Beds - Enfield363 ロゴ

Bensons For Beds - Enfield363 からの回答

We're happy to hear you had a pleasant experience with us, from the shop to the delivery! It's great to know our staff were welcoming and helpful, and that your delivery was on time. Thank you for your positive feedback!

Team Bensons

5つ星のうち5の評価

Mark in the Enfield retail park store…

Mark in the Enfield retail park store was brilliant. Very helpful from the beginning, taking us through the process to find our perfect bed! Not yet delivered but looking forward to trying it out for the first time. Thanks Mark for your help.

2026年5月5日
Bensons For Beds - Enfield363 ロゴ

Bensons For Beds - Enfield363 からの回答

We're delighted to hear about the excellent assistance you received in finding your perfect bed! We appreciate your positive feedback and hope you enjoy your new bed.

Team Bensons

5つ星のうち2の評価

Collection error

Not happy as requested for my old mattress to be taken away by Bensons, when purchasing a new one in store. But omitted from Delivery Note and now I have to get rid of it at additional cost. I called the store and the manager didn't care about the situation and didn't even offer me an alternative - terrible customer service, which I would have paid for, The delivery men, Andy & James, were brilliant, they even took my old mattress downstairs from the landing where I left it to save them time. Thank you Andy and James. This left a sower taste after an additional great service in the store. Maybe customer service changes once they get the sale and money.

2026年5月1日
自発的なレビュー
Bensons For Beds - Enfield363 ロゴ

Bensons For Beds - Enfield363 からの回答

We regret that the mattress removal was missed being placed on your order and paid for and that you now face costs elsewhere for this. We're also sorry the store's response didn't meet your expectations. We appreciate you acknowledging the delivery team's great service. We'll review this to improve our service.

Team Bensons

5つ星のうち5の評価

From the sales staff to the product to…

From the sales staff to the product to the agreed delivery date and final to delivery service crew all 5 star ,thank you.

2026年5月4日
Bensons For Beds - Enfield363 ロゴ

Bensons For Beds - Enfield363 からの回答

We're happy to hear that our sales staff, product quality, delivery date, and service crew all earned 5 stars from you! Thank you for your positive feedback.

Team Bensons

5つ星のうち5の評価

Amazing service at the store by Mark

Amazing service at the store by Mark. The overall journey from selecting the product to the delivery time was awesome.

2026年5月4日
Bensons For Beds - Enfield363 ロゴ

Bensons For Beds - Enfield363 からの回答

We're happy to hear that you received amazing service at the store! It's wonderful that you found the entire process awesome, from product selection to delivery.

Team Bensons

5つ星のうち5の評価

Brilliant staff

All of the staff from Enfield store was brilliant helpful and pleasant. We were helped by Mark who was knowledgeable

2026年4月23日
Bensons For Beds - Enfield363 ロゴ

Bensons For Beds - Enfield363 からの回答

We appreciate your positive feedback regarding the Enfield store staff! It's great to hear they were helpful and pleasant. We'll be sure to let them know!

Team Bensons

5つ星のうち5の評価

Mark at Enfield was very helpful in…

Mark at Enfield was very helpful in advising which bedframe was suitable for the mattress I had and he also mentioned about the central bed legs when installing to make sure they sit just above the floor which I never knew I thought they needed to sit flush. When the bed arrived the delivery guys had no issues in taking them straight up to the room I was setting it uo in. One tiny niggle the frame did have a couple of chips in them but not enough to warrant a return. Love the bed frame.

2026年4月26日
Bensons For Beds - Enfield363 ロゴ

Bensons For Beds - Enfield363 からの回答

Thanks so much for the lovely review! 😊 Huge shoutout to Mark at Enfield for the spot-on advice (those centre legs catch a lot of people out!). Glad delivery was smooth and that you’re loving the bed frame — we’ll take note of the tiny chips and pass that feedback on. Sweet dreams! 🛏️✨

5つ星のうち5の評価

Great Friendly Service

Great sales guy and excellent delivery guys done all the work and reported the faulty drawer. Took all the packaging.

2026年4月23日
自発的なレビュー
Bensons For Beds - Enfield363 ロゴ

Bensons For Beds - Enfield363 からの回答

Thank you so much! 😊 We’re delighted to hear our sales star and delivery dream team took such great care of everything—from doing the heavy lifting to flagging the faulty drawer and clearing away the packaging. That’s service with a smile!
Thanks again for your support—it means a lot,
Megan | Customer Care Specialist👏🛏️

5つ星のうち5の評価

Most favourite experience so far

From buying the mattress at the Enfield branch, to the delivery drivers, I had no complaints. Everyone was funny, polite and well mannered. This is my 3rd mattress from Benson's, but by far my most favourite experiences. The mattress has been a God send and my sleep has been better in my last stages of pregnancy. It has also helped with my hip pain. The delivery time was faster than I expected and I think this is my favourite mattress out of all 3. Thank you Bensons.

2026年4月23日
自発的なレビュー
Bensons For Beds - Enfield363 ロゴ

Bensons For Beds - Enfield363 からの回答

Thank you so much for your lovely feedback! 😊 We’re thrilled everything—from the Enfield team to delivery—made such a great impression. It means a lot to hear how much the mattress has helped during pregnancy. Being your third Benson’s purchase and your favourite is truly appreciated. Wishing you restful nights and exciting times ahead,
Megan | Customer Care Specialist✨

5つ星のうち1の評価

Beds not assembled despite paying full…

Beds not assembled despite paying full price for assembly. Not informed that the cabinets would not be assembled.
Very disappointing

2026年4月26日
Bensons For Beds - Enfield363 ロゴ

Bensons For Beds - Enfield363 からの回答

We’re sorry for the disappointment caused. Unfortunately, the assembly couldn’t go ahead due to the carpets being wet. We can confirm that the assembly charge has now been fully refunded. Thank you for your understanding, and we’re sorry for the inconvenience this caused.

5つ星のうち5の評価

Good service

Good service. Delivered the bed & mattress on time.

2026年4月10日
Bensons For Beds - Enfield363 ロゴ

Bensons For Beds - Enfield363 からの回答

Thank you! 😊 We’re pleased everything went smoothly and that your bed and mattress were delivered right on time. Enjoy your new setup & sleep well,
Megan | Customer Care Specialist

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