This was a very positive experience from the helpful sales assistant to the very friendly and prompt delivery guys. I loved the "pick and mix" approach - this headboard, that base, storage options et... もっと見る
所在地
所在地を変更Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW Enfield, London, GB
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Najeeb was fantastic. He treated me with patience and shared his knowledge of the bed bases and mattresses in store. There was no pressure to buy, which pleasantly surprised me. As the store was so pe... もっと見る
企業が回答しました
Staff were very polite helpful and listened to queries and tried to give helpful answers. Will await delivery and see if that goes as well.
企業が回答しました
Sales assistant in Enfield branch was very patient and helpful. She explained products and options clearly and was very knowledgeable. Delivery process was smooth and arrived on time with great commun... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Enfield363 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW, Enfield, London, 英国
- 2083632710
4.8
優良
425件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bensons For Beds - Enfield363 からの回答
Thank you for your feedback. We’re pleased to hear that you received great service from our friendly and helpful team.
Thank you for your positive review – Lauryn at Customer Care 💜
Bensons For Beds - Enfield363 からの回答
Thank you for your kind words — we’re glad you had a positive experience.
Looking forward to welcoming you back again soon,
Megan | Customer Care Specialist
Very professional and helpful
2026年4月9日
Bensons For Beds - Enfield363 からの回答
Ergun Arican,
We appreciate you saying our service was professional and helpful!
Team Bensons - Jessica
All round a good experience Kept in…
All round a good experience Kept in touch through the whole procedure
2026年4月1日
Bensons For Beds - Enfield363 からの回答
Thank you! 😊 We’re really pleased to hear you had a good experience all round and that we kept in touch throughout the whole process. Your feedback is much appreciated,
Megan | Customer Care Specialist⭐
Stress free from start to finish
From choosing a mattress in the showroom through to delivery, it has been a stress free experience. With patient and knowledgeable sales staff, regular updates on my order, and the offer of an early delivery, I couldn't have asked for a better service. And to top it all off, I love my new mattress. Zzzzzzz
2026年3月12日
自発的なレビュー
Bensons For Beds - Enfield363 からの回答
Hazel Stokes,
We're happy to hear the entire process, from choosing your mattress to its delivery, was stress-free! It's great you found our sales staff patient and knowledgeable, and that you were pleased with the updates and early delivery offer. We appreciate your review!
Team Bensons
The team at the Engield Retail Park…
The team at the Engield Retail Park were very professional, helpful and highly knowledgeable.
The understood my requirements perfectly and made suggestions accordingly without any hard sell. In the end i opted to change another mattress because of their exceptional customer service.
2026年2月24日
Bensons For Beds - Enfield363 からの回答
Thank you so much for your lovely feedback! 😊 We’re delighted to hear the team at our Enfield Retail Park store were so professional, helpful and knowledgeable. It’s great to know they understood exactly what you needed and offered suggestions without any pressure. We’re thrilled their exceptional service even helped you choose the perfect mattress. Really appreciate you sharing your experience,
Megan at Customer Care
Excellent service
I received excellent service from Bensons for Beds right from ordering the bed, through to customer service and delivery. I am very impressed, great company and great products.
2026年3月3日
自発的なレビュー
Bensons For Beds - Enfield363 からの回答
elaine martin,
We appreciate your excellent feedback! It's great to hear you received such wonderful service from ordering, through to customer service and delivery. We're very pleased you're impressed!
Team Bensons
Good service from the shop to the…
Good service from the shop to the delivery polite in all areas
2026年2月22日
Bensons For Beds - Enfield363 からの回答
paul enfield,
We're delighted to hear that you received good service from the shop to the delivery and that our team was polite in all areas!
Team Bensons
Great service
The shop assistant suggested options and pointed out certain mattresses and deals that were going on at the time which could have suited me best, and then they allowed me to explore the shop and try out mattresses and then I came back to him with my decision.
2026年2月1日
Bensons For Beds - Enfield363 からの回答
We're happy to hear that the shop assistant was helpful in guiding you through the selection process. We appreciate you taking the time to share your positive experience with us!
Stewart - Team Bensons
Professional and helpful
From the moment I walked in to the store a member of staff offered help , and explained the different mattresses etc. She was very professional and helpful. I was kept informed about delivery date and time, and received advice on how to care for the mattress
2026年1月29日
Bensons For Beds - Enfield363 からの回答
We're happy to hear that our team member offered professional and helpful assistance, explaining the mattresses and providing delivery and care advice. Thank you for your positive feedback!
Nice place to shop in Enfield
We bought our bed from the Enfield branch. We had excellent service from the beginning through to the delivery. We were kept informed of the progress of our order throughout. Our bed was delivered on time as expected by very careful delivery staff.
A further observation is that it would be more helpful if there were more medium tension mattresses in the showroom to try out.
2026年1月27日
Bensons For Beds - Enfield363 からの回答
We're happy to hear that you received excellent service from our Enfield branch, and that the delivery went smoothly. We appreciate your feedback regarding the mattress selection. Thank you for your positive review!
Lauryn at Customer Care 💜
Excellent Service
From the moment I walked through the doors at Bensons for Beds to the time of delivery and installation, I can best describe the service as excellent and beyond my expectations.
2026年2月10日
Bensons For Beds - Enfield363 からの回答
We're happy to hear that your experience, from start to finish, exceeded what you expected. It's great to know our service made such a positive impression. Thank you for your feedback.
Great service from Mark in your Enfield…
Great service from Mark in your Enfield branch he is very knowledgeable and helpful
2026年2月10日
Bensons For Beds - Enfield363 からの回答
We appreciate you sharing your feedback. We're so happy to hear that you received great, knowledgeable, and helpful service at our branch.
- Jessica at Team Bensons
Very professional on all parts.
2026年2月12日
自発的なレビュー
Bensons For Beds - Enfield363 からの回答
We are so pleased to hear of your positive experience in store, thank you!
- Jessica at Team Bensons
Mark the salesman was knowledgeable and…
Mark the salesman was knowledgeable and extremely helpful
2026年1月31日
Bensons For Beds - Enfield363 からの回答
We're so glad to hear that our team member was knowledgeable and extremely helpful! We appreciate your positive feedback.
Grate service
From the minute we walked in the show room the staff was fantastic really polite and give you enough space to look without jumping on us to buy something (which most furniture shop do)
Staff asked if we needed help and left us to look around on our own. They told us they’re around for any questions if we need them.
Mark and Rushid were extremely helpful and friendly making us feel like a valued customer. They are a credit to the team and make us feel like we would come back in the future
2026年2月2日
Bensons For Beds - Enfield363 からの回答
Thank you so much for your lovely review! We’re thrilled to hear you felt welcomed and never pressured while browsing. Mark and Rushid will be over the moon to hear your kind words—they truly are stars on our team. We’re delighted you had such a positive experience and look forward to welcoming you back in the future,
- Megan at Customer Care💜
Great customer service from end-to-end
Great customer service from end-to-end, from the customer service in store to the delivery to my home.
2026年1月30日
Bensons For Beds - Enfield363 からの回答
We're so glad you received great customer service, from our store to your home. We appreciate your feedback and are grateful for your support!
Great instore service followed by quick…
Great instore service followed by quick and efficient delivery. Got a courtesy call the day before to confirm delivery and then they called 30mins before arrival on the day. They Came on time and were very polite and efficient. Made the bed quickly and were gone within an hour. Cleaned up after themselves. Can’t complain, excellent service.
2026年1月30日
Bensons For Beds - Enfield363 からの回答
We're happy to hear you received great in-store service and quick delivery. We appreciate you mentioning the courtesy call and the efficient, polite service. We're glad the assembly and cleanup met your expectations. Thank you for your positive feedback,
Megan at Customer Care💜
Lovely bed and good price…
From ordering to delivering the goods was very efficient and brilliant
2026年1月30日
Bensons For Beds - Enfield363 からの回答
We appreciate your feedback. It's great to hear that you found the process from ordering to delivery efficient and brilliant!
See you next time! Megan at Customer Care 😊
Bensons For Beds - Enfield363 からの回答
We're so glad you had a positive experience dealing with our company; we appreciate you taking the time to leave this great feedback,
Megan at Customer Care
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