This was a very positive experience from the helpful sales assistant to the very friendly and prompt delivery guys. I loved the "pick and mix" approach - this headboard, that base, storage options et... もっと見る
所在地
所在地を変更Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW Enfield, London, GB
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Najeeb was fantastic. He treated me with patience and shared his knowledge of the bed bases and mattresses in store. There was no pressure to buy, which pleasantly surprised me. As the store was so pe... もっと見る
企業が回答しました
Staff were very polite helpful and listened to queries and tried to give helpful answers. Will await delivery and see if that goes as well.
企業が回答しました
Sales assistant in Enfield branch was very patient and helpful. She explained products and options clearly and was very knowledgeable. Delivery process was smooth and arrived on time with great commun... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Enfield363 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW, Enfield, London, 英国
- 2083632710
4.8
優良
426件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The process from start to finish was…
The process from start to finish was helpful and informative.
Mark at Enfield gave js all the time in the world to conclude on our decision and assisted us throughout.
Woudl definitely recommend.
2025年11月1日
自発的なレビュー
Bensons For Beds - Enfield363 からの回答
Thank you for recommending us! We’re delighted Mark made the process smooth and stress-free for you. Enjoy your new bed! Megan at Customer Care
Bensons For Beds - Enfield363 からの回答
Thanks so much for your amazing review Jack! We’re glad your delivery went smoothly—enjoy your new purchase! Megan at Customer Care
I was served by Rushid he was very nice…
I was served by Rushid he was very nice and not too pushy which I appreciated excellent service from him
2025年11月21日
Bensons For Beds - Enfield363 からの回答
We're happy to hear that you appreciated the excellent service you received. It's great to know that our team made your experience a positive one. Thank you,
Megan at Customer Care
Excellent service with Benson for Beds…
Excellent service with Benson for Beds Enfield from sales with Dilara who went above and beyond to wheel out the furniture to the car park so I could see the colour in natural light to the delivery and installation with D&I who were on point and really efficient and explained everything really well. It was a long wait for this but the wait was beyond Worthing as the furniture is so stylish and elegant and has so much storage space I'm well impressed and very very happy with it. Thanks Benson for Beds 🤗
2025年11月16日
自発的なレビュー
Bensons For Beds - Enfield363 からの回答
We're happy to hear that you had an excellent experience with our Enfield store. We appreciate your positive comments regarding the service you received, from seeing the furniture in natural light to the efficient delivery and installation. We're so glad you are impressed with the style, elegance, and storage space. Thanks for your feedback,
Megan at Customer Care
Bensons For Beds - Enfield363 からの回答
We’re thrilled to hear you think we’re the best bed company! Your feedback means so much to us and keeps us motivated to deliver the very best service and products.
Thank you for your positive review – Lauryn at Customer Care 💜
Bensons For Beds - Enfield363 からの回答
We're happy to hear that you had such a positive experience. Thank you for your kind words and for recommending our services to others,
Megan at Customer Care
We had a great experience ordering our…
We had a great experience ordering our new bed, Mark in the Enfield store helped up find the right mattress and guide us on the size for the bed - thank you
2025年10月30日
Bensons For Beds - Enfield363 からの回答
We're glad to hear that you had a great experience ordering your new bed and that our team was helpful in guiding you to find the right mattress and size. Until next time, take care,
Megan at Customer Care!
Mark at Enfield branch is so welcoming…
Mark at Enfield branch is so welcoming and helpful with great advice. That’s why I always go there when I need to get new bed. It’s been a number of years now.
2025年10月28日
Bensons For Beds - Enfield363 からの回答
We're happy to hear that you find our team member at the Enfield branch so helpful and welcoming. We appreciate your continued loyalty and thank you for your positive feedback!
Megan at Customer Care
Bensons For Beds - Enfield363 からの回答
We are so happy to hear that our staff and delivery team were very polite and helpful during your experience with us. Thank you,
Megan at Customer Care
Great customer service and listen and…
Great customer service and listened and advised without pressure!
2025年10月14日
Bensons For Beds - Enfield363 からの回答
We appreciate you sharing your positive experience! We are so glad our team listened and advised you without pressure.
Until next time, take care,
Megan at Customer Care!
Very good service
Very good service, polite and helpful young lady when purchasing the bed in store, was kept updated throughout and delivery was on time and quick.
2025年10月10日
Bensons For Beds - Enfield363 からの回答
We're happy to hear about the very good service you received! It's great to know the sales person was polite and helpful, and that your delivery was on time and quick. Thank you for your review – Lauryn at Customer Care 💜
Staff very polite and…
Staff very polite and profesional.Always try the best solution for the customer.Quality of products very good.
2025年9月27日
自発的なレビュー
Bensons For Beds - Enfield363 からの回答
We appreciate your positive feedback! We're happy to hear that our staff is polite and professional and always tries to find the best solution for you.
Thank you,
Lauryn at Customer Care
Bensons For Beds - Enfield363 からの回答
We appreciate you sharing that our staff was friendly and helpful! We are happy to hear about your positive experience.
Thank you,
Lauryn at Customer Care
Brilliant service
I went in Bensons for Beds Enfield to find a mattress. Naj assisted us in making our choice, he offered plenty of brilliant advice, time and care and we felt very comfortable and happy with the service. Thank you Bensons for Beds Enfield!
2025年9月20日
自発的なレビュー
Bensons For Beds - Enfield363 からの回答
We're delighted you felt comfortable and happy with the service at our Enfield store. We appreciate you mentioning the advice and care you received while choosing your mattress.
Thank you,
Lauryn at Customer Care.
Well Experienced
Andy and Tony who assembled was very experienced two persons as they got on from the time of arrival, took the old bed apart and assembled the new one in no time.
2025年9月14日
Bensons For Beds - Enfield363 からの回答
We're happy to hear that the assembly team's experience made the bed setup quick and easy for you. We appreciate you taking the time to share your positive experience!
Best wishes,
Megan at Customer Care
Bensons For Beds - Enfield363 からの回答
We're glad you had such a positive experience with our attentive and friendly staff! We appreciate your kind words about our great service and advice.
Take care,
Megan at Customer Care
Bensons For Beds - Enfield363 からの回答
We're happy you found a great deal during the sale! Thank you for your positive feedback; we appreciate it.
Take care, Megan at Customer Care
Mark at Bensons Enfield was brilliant
Mark at Bensons Enfield was brilliant. Really helpful, gave great advice and I ended up with exactly the right mattress for me. Cannot fault at all.
Which is more than I can say about the competitor next door who ignored me for nearly 15 minutes.
2025年8月29日
Bensons For Beds - Enfield363 からの回答
We're happy to hear that you had such a positive experience! It's great to know the advice you received helped you find the perfect mattress. We appreciate you taking the time to share your feedback with us, Megan at Customer Care
Great Customer service from the staff.
Great Customer service from the staff.
Very knowledgeable and friendly.
2025年8月29日
Bensons For Beds - Enfield363 からの回答
We appreciate your feedback! We're so glad you found our staff's customer service knowledgeable and friendly. Thank you for your kind words, Megan at Customer Care
This was my second purchase from this…
This was my second purchase from this store (Enfield) and as usual everyone was friendly and helpful and the order was trouble-free. I know from experience that I'll be kept informed by e-mail about delivery and that the mattress will arrive on the date stated. I also know that if I ring the store my call will be answered and not ignored, unlike another furniture store up the road!
2025年8月26日
自発的なレビュー
Bensons For Beds - Enfield363 からの回答
We're happy to hear that your second purchase was trouble-free! It's great to know our team's friendliness and helpfulness made a positive impact. We appreciate you sharing your confidence in our communication and delivery process. Thanks for your positive feedback, Megan at Customer Care
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