This was a very positive experience from the helpful sales assistant to the very friendly and prompt delivery guys. I loved the "pick and mix" approach - this headboard, that base, storage options et... もっと見る
所在地
所在地を変更Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW Enfield, London, GB
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Najeeb was fantastic. He treated me with patience and shared his knowledge of the bed bases and mattresses in store. There was no pressure to buy, which pleasantly surprised me. As the store was so pe... もっと見る
企業が回答しました
Staff were very polite helpful and listened to queries and tried to give helpful answers. Will await delivery and see if that goes as well.
企業が回答しました
Sales assistant in Enfield branch was very patient and helpful. She explained products and options clearly and was very knowledgeable. Delivery process was smooth and arrived on time with great commun... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Enfield363 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW, Enfield, London, 英国
- 2083632710
4.8
優良
426件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A very nice man called mark was very helpful
A very nice man called mark was very helpful & friendly, & he got me a very good deal on what I wanted.
2025年8月25日
Bensons For Beds - Enfield363 からの回答
We're happy to hear that someone was helpful and friendly and that you got a very good deal. We appreciate you sharing your positive experience with us!
Great experience
To be honest, rare now to shop other than online. However, felt it was important to test the mattress before buying. Such a pleasant experience, guided by a knowledgeable, helpful and extremely nice salesman, that a reminder of the benefits of 'real life' shopping. Both my husband and I enjoyed the experience, which we had anticipated as a hassle after trying to navigate the choice of mattresses online. What I particularly valued was that the salesman wasn't at all pushy, which always makes me want to turn tail and run. It really seemed that he wanted to help us above making a sale, which weirdly made me want to buy from him!
2025年8月20日
自発的なレビュー
Bensons For Beds - Enfield363 からの回答
Thank you so much for sharing your experience with us! We're glad that we were able to provide a positive and stress-free shopping experience for you and your husband. Our knowledgeable and helpful staff are always here to guide you in finding the perfect mattress. We value your trust in us and can't wait to see you again! #RealLifeShopping #CustomerSatisfaction
Very helpful in store and delivery was…
Very helpful in store and delivery was quick and with very pleasant driver and helper
2025年8月6日
Bensons For Beds - Enfield363 からの回答
Thank you so much for your kind words! We are happy to hear that our team provided excellent service in-store and during delivery. We strive to ensure a positive experience for our customers every time. We appreciate your support and hope to see you again soon, Megan at Customer Care
Bensons For Beds - Enfield363 からの回答
Thank you for the positive feedback! Our team takes great pride in providing excellent customer service and we are thrilled to hear that our advisor was helpful and knowledgeable. We appreciate your business and hope to serve you again in the future.
We were not hassled and followed around…
We were not hassled and followed around all the time. Help and guidance was there if we wanted it!
2025年7月22日
Bensons For Beds - Enfield363 からの回答
Thank you for your positive feedback! We pride ourselves on providing a comfortable and supportive shopping experience for our customers. We're always here to help when you need it, Megan at Customer Care
Supportive
Hi, it has been a pleasant experience for me and my son. As we were looking a bed for my teenage son and the lady explained all our questions patiently. She has been friendly and helpful to us,
2025年7月12日
Bensons For Beds - Enfield363 からの回答
We are thrilled to hear that you and your son had a great experience with us! We always strive to provide the best service and make our customers feel comfortable. Thank you for choosing us for your son's bed, Megan at Customer Care
Best bed company
The team at Bensons are always a pleasure to deal with.
My 87 year old mum purchased a bed and wasn't happy with it and we went back to exchange it, they all greated us with a smile and made the change professionally.
2025年7月7日
自発的なレビュー
Bensons For Beds - Enfield363 からの回答
Thank you so much for your kind words! We strive to provide the best customer service and are thrilled to hear that your experience with us was a positive one. We are always happy to help, and we're glad your mother's bed was exchanged to her satisfaction. Thanks for choosing Bensons, Megan at Customer Care!
They was very helpful with the bed…
They was very helpful with the bed choosing and they told us everything that we had to know especially when showing us the Colors of the types of bed
2025年6月28日
Bensons For Beds - Enfield363 からの回答
Thank you for your kind words! We're glad our team could assist you in choosing the perfect bed and that you found our colour selection helpful. It was our pleasure to help you and hope we see you again soon! Megan at Customer Care 😊
Very helpful sales people great mattresses and delivery…
Very helpful sales people and delivery was spot on.
2025年3月25日
Bensons For Beds - Enfield363 からの回答
We are so happy to hear the sales team was helpful and your delivery was spot on! We appreciate your positive feedback, Megan at Customer Care.
Mark the store manager provided great customer service
Mark the store manager was very helpful, and provided great customer service. He was very knowledgeable and ensured we was happy. Thanks for your help Mark, much appreciated!
2025年6月6日
自発的なレビュー
Bensons For Beds - Enfield363 からの回答
We appreciate you taking the time to share your positive experience! We're happy to hear that our team member was so helpful, knowledgeable, and ensured your satisfaction. Thank you, Megan at Customer Care
Excellent customer service
The customer service was excellent. I was helped immediately and I was able to purchase within my budget. The staff were very knowledgeable regarding the different products.
2025年6月2日
自発的なレビュー
Bensons For Beds - Enfield363 からの回答
We're happy to hear that you received excellent and immediate assistance! We're also glad our knowledgeable staff helped you find a product within your budget. Thanks for the review, Megan at Customer Care
Mark was very knowledgeable and…
Mark was very knowledgeable and helpful. Delighted with bed and furniture order. Great experience in the Enfield store.
2025年6月4日
Bensons For Beds - Enfield363 からの回答
We're happy to hear that you found our team member knowledgeable and helpful! We're delighted you are pleased with your new bed and furniture. Thank you for sharing your great experience with us, Megan at Customer Care
Non pressurised helpful advice
Really helpful advice from mark who even stuck to his word and a week later awarded a sizeable discount because the deals had changed. Have used before, will use again. Thank you
2025年5月23日
Bensons For Beds - Enfield363 からの回答
We're happy to hear that the advice was helpful and that you benefited from the updated deals. We appreciate your continued business and thank you for your positive feedback! Take care, Megan at Customer Care
Bensons For Beds - Enfield363 からの回答
We appreciate you taking the time to share your positive experience. We're glad our staff was helpful and you were able to explore your options! Thank you, Megan at Customer care
Bensons For Beds - Enfield363 からの回答
"Thank you for your kind words! We are dedicated to providing excellent service to our customers and are thrilled to hear that we succeeded with you. Your satisfaction means everything to us!" #customerlove #excellentservice
The sales executive (Rushid) that…
The sales executive (Rushid) that attended to us is a great guy. He was welcoming and hospitable
2025年4月29日
Bensons For Beds - Enfield363 からの回答
Thank you for taking the time to share your positive experience with Rushid! We are thrilled to hear that he provided you with excellent service. We will make sure to pass along your kind words to him. We appreciate your business and hope to see you again soon! 😊
Sleep well, Team Bensons💜
Good experience
Najeed was very good man , friendly polite , very good in communication approachable and helpful
2025年4月30日
Bensons For Beds - Enfield363 からの回答
I have passed on your feedback to Najeeb - he is very grateful for your kind words! Enjoy your new purchase
Bensons For Beds - Enfield363 からの回答
Thank you for your kind words! We're thrilled to hear that our staff was helpful and you enjoyed our competitive prices and wide variety of options. Come back and see us soon! :)
Sleep well,
Team Bensons💜
Bensons For Beds - Enfield363 からの回答
Thank you for your kind words! We strive to provide exceptional service. We look forward to assisting you in the future!
Sleep well, Team Bensons💜
Amazing Customer Service
We ordered a new bed from the team last year and found the whole service to be helpful, informative and really well organised.
Although this time we only wanted 2 more pillows, the manager remembered us and the service again was impeccable.
2025年4月24日
Bensons For Beds - Enfield363 からの回答
Thank you very much for your kind words! Team Enfield
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